The CRM handbook: a business guide to customer relationship management
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Boston ; Munich [u.a.]
Addison-Wesley
2001
|
| Ausgabe: | 1. print. |
| Schriftenreihe: | Addison-Wesley information technology series
|
| Schlagworte: | |
| Beschreibung: | XXIV, 307 S. Ill. |
| ISBN: | 0201730626 |
Internformat
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| 650 | 4 | |a kundeservice | |
| 650 | 4 | |a ledelse | |
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Datensatz im Suchindex
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| any_adam_object | |
| author | Dyché, Jill |
| author_facet | Dyché, Jill |
| author_role | aut |
| author_sort | Dyché, Jill |
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| building | Verbundindex |
| bvnumber | BV013936001 |
| classification_rvk | QP 620 |
| ctrlnum | (OCoLC)611031453 (DE-599)BVBBV013936001 |
| discipline | Wirtschaftswissenschaften |
| edition | 1. print. |
| format | Book |
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| id | DE-604.BV013936001 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T18:54:43Z |
| institution | BVB |
| isbn | 0201730626 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-009537215 |
| oclc_num | 611031453 |
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| physical | XXIV, 307 S. Ill. |
| publishDate | 2001 |
| publishDateSearch | 2001 |
| publishDateSort | 2001 |
| publisher | Addison-Wesley |
| record_format | marc |
| series2 | Addison-Wesley information technology series |
| spelling | Dyché, Jill Verfasser aut The CRM handbook a business guide to customer relationship management Jill Dyché 1. print. Boston ; Munich [u.a.] Addison-Wesley 2001 XXIV, 307 S. Ill. txt rdacontent n rdamedia nc rdacarrier Addison-Wesley information technology series CRM customer relationship management e-handel kundeloyalitet kundeorientering kunder kunderelationer kundeservice ledelse markedsføring Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 s DE-604 |
| spellingShingle | Dyché, Jill The CRM handbook a business guide to customer relationship management CRM customer relationship management e-handel kundeloyalitet kundeorientering kunder kunderelationer kundeservice ledelse markedsføring Kundenmanagement (DE-588)4236865-0 gnd |
| subject_GND | (DE-588)4236865-0 |
| title | The CRM handbook a business guide to customer relationship management |
| title_auth | The CRM handbook a business guide to customer relationship management |
| title_exact_search | The CRM handbook a business guide to customer relationship management |
| title_full | The CRM handbook a business guide to customer relationship management Jill Dyché |
| title_fullStr | The CRM handbook a business guide to customer relationship management Jill Dyché |
| title_full_unstemmed | The CRM handbook a business guide to customer relationship management Jill Dyché |
| title_short | The CRM handbook |
| title_sort | the crm handbook a business guide to customer relationship management |
| title_sub | a business guide to customer relationship management |
| topic | CRM customer relationship management e-handel kundeloyalitet kundeorientering kunder kunderelationer kundeservice ledelse markedsføring Kundenmanagement (DE-588)4236865-0 gnd |
| topic_facet | CRM customer relationship management e-handel kundeloyalitet kundeorientering kunder kunderelationer kundeservice ledelse markedsføring Kundenmanagement |
| work_keys_str_mv | AT dychejill thecrmhandbookabusinessguidetocustomerrelationshipmanagement |