Verfügbarkeit: Gower handbook of project management

Gower handbook of project management:

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Bibliographische Detailangaben
Format:	Buch
Sprache:	English
Veröffentlicht:	Aldershot u.a. Gower 2000
Ausgabe:	3. ed.
Schlagworte:	Gestion de projet Gestion de projets Planification de projets Project management Projet de développement Project management > Handbooks, manuals, etc Projektmanagement Vertrag Aufsatzsammlung
Online-Zugang:	Inhaltsverzeichnis
Beschreibung:	Previous ed. ed. by Dennis Lock
Beschreibung:	XXXVI, 847 S. graph. Darst.
ISBN:	0566081385

Internformat

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Datensatz im Suchindex

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adam_text	Contents List of figures xix Notes on contributors xxv Preface xxxv 1 An encyclopaedia for the profession of project management 1 Rodney Turner Project management as a profession 1 The Body of Knowledge 2 The knowledge areas 8 References and further reading 24 Part I Projects Introduction to Part I 29 2 Implementing strategy through programmes of projects 33 David Partington Strategy and projects 34 Challenges of the programme approach 39 Conclusions 45 References and further reading 45 Related topics 46 3 Managing programmes of projects 47 Ruth Murray Webster and Michel Thiry What is programme management? 47 Projects and programmes: key differences 51 Programme configurations 51 V GOWER HANDBOOK OF PROJECT MANAGEMENT How programmes link strategy with projects 53 Programme methods and techniques 56 Conclusions 62 References and further reading 62 Related topics 63 4 Projects and project management 65 Rodney Turner Projects: the endeavour 66 Project management: the process 69 The levels 71 Additional issues 71 References and further reading 75 Related topics 76 5 Project success and strategy 77 Rodney Turner Judging project success 78 A strategy for project implementation 80 References and further reading 83 Related topics 84 6 Processes and procedures 85 Richard Pharro Method 86 BS6079 A Guide to Project Management 88 PRINCE 2 93 ISO 10,006: Guidelines to Quality in Project Management 106 Conclusions 110 References and further reading 111 Related topics 111 7 Information systems for programme management 113 GeoffReiss Project planning and control tools 114 The differences between programme and project planning 117 A model of the programme planning process 118 A vision of the future 122 vi CONTENTS Programme management roles 125 Related topics 130 8 The programme and project support office 131 David Marsh Implementing a programme or project support office 132 The programme support office 132 The project support office 136 Costs and benefits of the PSO 140 Summary 143 References and further reading 143 Related topics 144 9 Project health checks 145 John Wateridge Post implementation review 147 Project health check 148 Project health check structure 151 Project audits 152 References and further reading 160 Related topics 160 Part II Context Introduction to Part II 163 10 Political, economic, social and technical influences PEST 165 Alan Harpham Terminology and definitions 166 Political 168 Economic 174 Social 176 Technical 180 Conclusions 182 References and further reading 183 Related topics 183 11 Managing the legal context 185 GeoffHaley Procurement 185 vii GOWER HANDBOOK OF PROJECT MANAGEMENT Planning and inquiry 189 Environmental legal 192 Law of tort 199 References and further reading 200 Related topics 200 12 Managing the environment 201 Rodney Turner Developing an environmental strategy 201 Environmental principles 207 Environmental accounting and costing 209 Environmental impact analysis 210 Obtaining consents 212 References and further reading 214 Related topics 215 13 Projects for shareholder value 217 Rodney Turner Linking project success, performance and appraisal 218 Shareholder value analysis 219 The generic project 223 Comparison of Zeneca and ICI 227 Conclusions 228 References and further reading 228 Related topics 229 Part III Functions Introduction to Part III 233 14 Managing scope functionality and value 237 Stephen Sinister Understanding value 238 Defining functionality and value 240 The value management process 243 Summary 250 References and further reading 250 Related topics 250 viii CONTENTS 15 Managing scope configuration and work methods 251 Rodney Turner The four steps of configuration management 252 Change control 257 Configuration management through the life cycle 259 Goal Directed Project Management 260 Managing scope of work 265 References and further reading 266 Related topics 266 16 Managing quality 267 Rodney Turner Quality in the context of projects 267 A five element model for quality 268 Is quality free? 272 Diagnostic tools for solving quality problems 273 References and further reading 275 Related topics 275 17 Managing organization structure and responsibilities 277 Erling Andersen External organizational structures 277 Internal organizational structures 282 References and further reading 291 Related topics 292 18 Managing cost 293 Dennis Lock Cost definitions 293 Principles of cost management 295 Cost estimating 299 Cost budgets 307 Cost monitoring using simple graphs 308 Milestone monitoring 312 Cost reporting based on earned value 316 References and further reading 321 Related topics 321 ix GOWER HANDBOOK OF PROJECT MANAGEMENT 19 Managing the schedule 323 Dennis Lock Preparation for scheduling 323 Scheduling the furniture project using a bar chart 327 Activity on arrow critical path networks 330 Precedence networks 335 Creating practical logic 339 Early consideration of resources 342 Network too big? 343 Timescale too long? 344 References and further reading 346 Related topics 347 20 Managing resources 349 Dennis Lock What resources to schedule 349 Resource scheduling principles 351 The role of critical path networks in resource scheduling 354 Conflict between project time and resource limits 357 Scheduling project resources with a computer 359 Output reports from resource scheduling 364 Some resource timing problems 366 Multiproject scheduling 368 Detailed work scheduling within small departments 371 Benefits 371 References and further reading 373 Related topics 373 21 Managing risk 375 Chris Chapman and Stephen Ward The risk management process (RMP) 376 Alternative perspectives 390 Conclusions 392 Acknowledgements 393 References and further reading 393 Related topics 394 X CONTENTS 22 Managing health and safety 395 Jim Pearce An introduction to occupational health and safety 395 The cost of health and safety 396 Risk assessment 398 Risk control 399 The role of occupational health and safety in project management 403 Safety policy 405 Acknowledgement 409 References and further reading 409 Related topics 410 Appendix 22.1: Legal requirements 411 Appendix 22.2: Personal responsibility 418 Appendix 22.3: Safety practitioner 420 Appendix 22.4: Construction health and safety 423 Part IV Process Introduction to Part TV 427 23 Managing the project life cycle 431 Chris Dawson Process model 432 life cycles 434 Project processes 437 Extended process life cycle models 442 Managing the process life cycle 445 Summary 448 References and further reading 448 Related topics 449 24 Managing the project start 451 Roland Gareis Projects are temporary organizations 452 Objectives of the project start process 453 Timing of the project start process 456 Functions, methods, responsibilities and deliverables of the project start process 458 xi GOWER HANDBOOK OF PROJECT MANAGEMENT Design of the project start process 458 Project start and project type 462 Quality of the project start process 466 Conclusions 466 References and further reading 467 Related topics 467 25 Proposal, initiation and feasibility 469 Stephen Simister Proposal 471 Initiation 471 The feasibility study 472 Conclusions 477 References and further reading 478 Related topics 478 26 Managing implementation and progress 479 Dennis Lock Essential framework of progress management 479 Communicating the work programme 482 Starting up 483 Managing progress in the various project functions 485 Higher level progress checks 492 Special priority cases 493 Progress measurement 494 Changes 496 Progress meetings 499 Progress reporting 501 References and further reading 503 Related topics 503 Part V Commercial Introduction to Part V 507 27 Project appraisal 509 Dennis Lock The need to consider total costs 509 Cash flow scheduling 512 Appraisal using break even analysis 513 xii CONTENTS Discounting methods 515 Project feasibility studies and risk analysis 522 References and further reading 524 Related topics 524 28 Two phase parametric discounting 527 Chris Chapman A simplified version of the example decision 529 Phase one: parametric approach 530 Phase two: probabilistic approach 535 Conclusions 538 Acknowledgement 539 References and further reading 540 Related topics 540 29 Managing finance 541 Tony Merna Project finance 542 Financial instruments 547 Financial engineering 550 Financial risk management 551 Conclusions 562 References and further reading 563 Related topics 563 Part VI Contractual Introduction to Part VI 567 30 Roles and responsibilities in project procurement 571 Nigel Smith Project procurement 571 Roles and responsibilities in a traditional procurement strategy 572 Roles and responsibilities in alternative procurement strategies 577 Emerging procurement routes 582 Standard terms for project managers 585 Future trends 586 References and further reading 587 Related topics 587 xiii GOWER HANDBOOK OF PROJECT MANAGEMENT 31 Partnering, benchmarking and alliances 589 Denise Bower and Fotis Skountzos Background 589 Partnering 590 Benchmarking 603 Incentives and partnering 606 Conclusions 609 References and further reading 610 Related topics 612 32 Contract law 613 Peter Marsh Contract formation 613 Invalidity factors and frustration 617 Conditions and warranty 618 Related topic 628 33 Contracts and payment structures 629 Peter Marsh Contract structures 629 The contract price 631 Terms of payment 637 References and further reading 641 Related topics 641 34 Standard forms of contract 643 Stephen Sinister and Rodney Turner Bespoke versus standard forms of contract 643 Why use standard forms? 644 Summary 646 References and further reading 647 Related topics 647 35 Procurement 649 Peter Baily Some special characteristics of project purchasing 649 The project purchasing manager 651 Subcontracting 652 The purchasing cycle 653 xiv CONTENTS Purchased materials and equipment 657 Amendments to purchase orders 659 Electronic data interchange (EDI) 660 References and further reading 660 Related topics 661 36 Bidding 663 Stephen Simister Managing the bid process 663 The bid process 664 Main activities in the bid process 665 Post bid review 669 Conclusions 670 References and further reading 670 Related topics 670 37 Managing variations, claims and disputes 673 Peter Marsh Variations 673 Claims 678 Disputes 681 Adjudication 684 References and further reading 686 Related topics 686 Part VII People Introduction to Part VII 689 38 Managing human resources in the project based organization 693 Anne Keegan and Rodney Turner From operations to projects 694 Selection in the project based firm 695 Career development for a changing environment 697 Learning for the individual and for the organization 700 Continuity and change in people management 704 Conclusions 707 References and further reading 707 Related topics 708 XV GOWER HANDBOOK OF PROJECT MANAGEMENT 39 Project management competences in the project oriented organization 709 Roland Gareis and Martina Huemann Strategy, structure and culture of the project oriented organization 709 Project management as a business process of the POO 711 Project management competences of individuals and project teams 712 Project management competences of organizations 714 The pm competence model 714 Benchmarking the organizational pm competence 718 Further development of pm competences in the POO 719 Specific management competences in the POO 720 References and further reading 720 Related topics 721 40 Managing teams: the reality of life 723 Tony Reid Results through teamworking 724 Practical guidelines 724 Further opportunities for growth 732 References and further reading 739 Related topics 739 41 Managing and leading 741 David Partington Theories of leadership 743 The trait approach 744 The behavioural approach 746 The contingency approach 748 The visionary approach 751 Conclusions 754 References and further reading 755 42 Managing stakeholders 757 Bill McElroy and Chris Mills Definitions 757 The stakeholder management process 761 Hints and tips 774 Acknowledgement 775 xvi CONTENTS References and further reading 775 Related topics 775 43 Managing conflict, persuasion and negotiation 777 Bob Graham Avoiding conflict 778 Developing an influence strategy 779 Resolving conflict 786 The power and value of information 788 Conclusions 791 References and further reading 791 Related topics 791 44 Managing culture 793 David Rees Definitions of culture 794 Culture in business 795 Impact of culture on performance 798 Managing culture in projects 799 Managing cultural integration 802 Managing international cultures 805 Paradigm shift 808 Some conclusions 814 References and further reading 814 45 Managing ethics 817 Alistair Godbold Ethics and project management 818 Ethics as a differentiator 822 Ethical theory 822 Ethics abroad 826 Practical help 827 Conclusions 828 References and further reading 829 Index 831 xvii List of figures 1.1 The Project Management Body of Knowledge topic areas and coverage of several versions 4 1.2 A cascade of development objectives for organizations, and the role of programmes and projects in their achievement 9 3.1 The change eco cycle 49 3.2 Programmes as the missing link 50 3.3 The programme eco cycle 54 3.4 Actions through the programme life cycle stages 55 3.5 Example of a function breakdown structure (FBS) 57 3.6 The programme review process 60 4.1 The goals and methods matrix 73 5.1 Project success criteria 79 5.2 The seven forces model of project management 81 6.1 The project management process, from inputs to outputs 87 6.2 The BS6079 project management process flow 90 6.3 The PRINCE 2 process model 94 6.4 The PRINCE 2 components 99 7.1 Three (of four) roles of programme management 126 7.2 Aims and responsibilities of the four roles of programme management 127 9 9.1 Project health check 154 8 9.2 Linking success criteria and success factors 159 10.1 Components of culture 177 10.2 Characteristics and systems of culture 178 10.3 Stakeholders to a project 178 10.4 Stakeholder success criteria 180 12.1 Environmental legislation 203 12.2 Pressures for performance improvement 203 xix GOWER HANDBOOK OF PROJECT MANAGEMENT 12.3 Input output model of environmental impacts 204 12.4 Sixteen point charter for sustainable development 205 13.1 Shareholder value analysis for Zeneca 222 13.2 Ratios and shareholder value for ten UK FTSE100 companies 223 13.3 Analysis of the generic project for Zeneca 224 13.4 Shareholder value of the generic project and the impact of variations in project performance 224 13.5 Comparison of the impact of variation in the performance of the generic project in Zeneca and ICI 227 14.1 How value is increased 241 14.2 The benefits of value management 241 14.3 Hard and soft benefits of value management 242 14.4 How things go wrong report of the National Audit Office on the construction of the Southampton Oceanography Centre, 4 February 1998 244 14.5 Value management workshops during the project life cycle 245 14.6 Generic outputs for a value management workshop 245 14.7 Value tree for a community health care centre 247 14.8 The need for creative thinking 249 15.1 The configuration management process 253 15.2 The four steps of configuration management 254 15.3 Configuration identification of this book 255 15.4 Example of a change control form 258 15.5 The use of the forms in Goal Directed Project Management 261 15.6 Milestone plan for the warehouse project 262 15.7 Project responsibility chart for the warehouse project 263 15.8 Activity responsibility chart for the warehouse project 264 16.1 Five element model for project quality 269 16.2 The four quadrants of project quality 271 16.3 Cause and effect diagram 274 17.1 Isomorphic team structure 284 17.2 Speciality team structure 286 17.3 Egoless team structure 287 17.4 Surgical team structure 289 17.5 Appropriate team structures at different stages of the project life cycle 290 17.6 The responsibility chart 290 18.1 A general purpose cost estimating form for manufacturing projects 302 18.2 Cost estimating form for purchased materials where international transport is invoked 303 XX LIST OK FIGURES 18.3 Comparison of actual costs against budget using simple graphs 311 18.4 Comparison of actual costs against budget using milestones 314 18.5 Milestone data measured at Week 28 of the example 315 18.6 Project cost report summary based on earned values 317 19.1 Task list for the furniture project 325 19.2 Bar chart for the furniture project 328 19.3 Linked bar chart for the furniture project 329 19.4 Notation for activity on arrow networks 330 19.5 Arrow diagram for the furniture project 336 19.6 Time analysis data from the furniture project network 337 19.7 Basic notation for precedence networks 338 19.8 Precedence diagram for the furniture project 340 19.9 Complex constraints 341 20.1 Resource aggregation example 352 20.2 The workload of Figure 20.1 after smoothing 353 20.3 Scheduling data for a complex activity 356 20.4 Conflict between project time and resource limits 358 20.5 Time analysis and work to lists compared 365 20.6 Resource usage pattern typical of residual scheduling 370 20.7 Multiproject scheduling: framework for communication and secure control 372 21.1 A generic risk management process structure (client perspective/ sanction stage initiation) 377 21.2 An example of RMP focus over time (client perspective/ sanction stage initiation) 378 21.3 Risk Management Process (RMP) phase structure flow chart 379 21.4 Risk management process (RMP) phase structure comparisons 380 21.5 The six Ws 381 22.1 A risk assessment technique 400 22.2 The Management Of Health And Safety At Work Regulations 417 22.3 Sections of the Health and Safety at Work Act dealing with personal responsibility 419 23.1 The melorist model interpretation of the project process 432 23.2 The product life cycle 435 23.3 Projects as part of the product life cycle 437 23.4 Project management processes 438 23.5 Overlapping representation of project management processes in the life cycle 441 23.6 Level of activity of project management processes 441 XXJ GOWER HANDBOOK OF PROJECT MANAGEMENT 23.7 Level of activity on product development processes during the course of a project 442 23.8 An example of a software development process model 444 23.9 Activity network representations 445 23.10 Ordinary activity network presentation of example software process 447 23.11 GAN representation of example software process 448 24.1 The project management process 452 24.2 Start and end of the project start process 457 24.3 Project start responsibility matrix 459 24.4 Communication forms for the project start process 460 24.5 Agenda for a project start workshop 460 24.6 Agenda and timings for a project start workshop 461 24.7 list of contents of a standard project handbook 463 24.8 Differentiation of project types 464 24.9 Start up and the goals and methods matrix 464 24.10 Results of benchmarking the project start process (example) 467 25.1 A typical four stage project life cycle 469 25.2 A flow chart for early definition of a project 470 26.1 Milestone tracker diagram 487 27.1 Budget proposal for a mini computer investment 510 27.2 Mini computer investment, the reality 511 27.3 Elements of net cash flow scheduling 514 27.4 Cash inflows and outflows for the toll road project 515 27.5 Payback graph for the toll road project 516 27.6 Discount factors for calculating net present values 517 27.7 Net present value calculation for the toll road project 519 27.8 Internal rate of return calculation for the toll road project 521 27.9 Rate of return on investment for the toll road project 521 28.1 Summary parameters as a function of the real discount rate D 533 28.2 Plotting V as a function of D from Figure 28.1 534 29.1 Forms of long term financial instruments 550 30.1 Roles and responsibilities in the project supply chain 573 30.2 Capital expenditure through the project life cycle 579 30.3 Organization structure of a management contract 581 30.4 Dispute resolution steps 584 33.1 Incentives in a cost reimbursable contract for early completion 637 34.1 APM standard terms for the appointment of a project manager 645 34.2 Standard forms of contract produced by the construction and engineering industries in the UK 646 xxii LIST OF FIGURES 35.1 Sample job description of a project purchasing manager on a very large project 651 35.2 Subcontracting procedure for a large project 655 35.3 Example of a bid analysis form 656 36.1 Main activities in the bid process 664 36.2 Typical questions considered in decision to tender at the pre qualification stage 666 37.1 Factors affecting the cost of a variation 675 39.1 Strategy, structure and culture of the project oriented organization 710 39.2 Role description Project Manager 713 39.3 Maturity levels of the SEI Capability Maturity Model 715 39.4 Spider s web presentation of the organizational pm competence 716 39.5 Maturity scale for the pm subprocesses 717 39.6 Sample question of the pm competence questionnaire 717 39.7 PM benchmarking results regarding the design of project organizations 718 39.8 Relationships between individual, team and organizational learning 720 40.1 Balance card for project team selection 727 40.2 Focusing on team basics 728 40.3 Goal matrix 729 40.4 SMART(IES) goals 729 40.5 Audit of team effectiveness 733 40.6 Project information board 738 42.1 Stakeholder satisfaction 759 42.2 Stakeholder identification grid 760 42.3 The stakeholder management process 762 42.4 Stakeholder resources 762 42.5 Stakeholders as change agents 763 42.6 An example of a stakeholder register 765 42.7 Stakeholder commitment matrix 767 42.8 Plotting stakeholder knowledge base 769 42.9 Tasks involved in gaining commitment 770 42.10 What affects the stakeholders position? 773 44.1 The iceberg model of inter cultural business analysis 795 44.2 The cultural onion 797 44.3 Role fluency 801 44.4 International mergers, acquisitions and alliances: the failure factor 802 44.5 Audit process for cultural due diligence 803 44.6 The cultural triangle test 804 44.7 Global alliances: managing cultural integration 805 xxiii 44.8 Stakeholder mapping for projects 806 44.9 The Hofstede and Trompenaars cultural dimensions 807 44.10 Country ranking for project management 807 44.11 Conflict handling on international projects 808 44.12 Managing multicultural projects 809 44.13 Mono cultural belief cycle 810 44.14 Cross cultural behaviour/belief cycle 811 44.15 Cultural training and development planning 813 44.16 Transcultural projects training and development strategy formulation 814
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spelling	Gower handbook of project management ed. by Dennis Lock... Handbook of project management 3. ed. Aldershot u.a. Gower 2000 XXXVI, 847 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Previous ed. ed. by Dennis Lock Gestion de projet rasuqam Gestion de projets ram Planification de projets rasuqam Project management Projet de développement rasuqam Project management Handbooks, manuals, etc Projektmanagement (DE-588)4047441-0 gnd rswk-swf Vertrag (DE-588)4063270-2 gnd rswk-swf (DE-588)4143413-4 Aufsatzsammlung gnd-content Projektmanagement (DE-588)4047441-0 s DE-604 Vertrag (DE-588)4063270-2 s 1\p DE-604 Turner, Rodney J. Sonstige oth HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009523004&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk
spellingShingle	Gower handbook of project management Gestion de projet rasuqam Gestion de projets ram Planification de projets rasuqam Project management Projet de développement rasuqam Project management Handbooks, manuals, etc Projektmanagement (DE-588)4047441-0 gnd Vertrag (DE-588)4063270-2 gnd
subject_GND	(DE-588)4047441-0 (DE-588)4063270-2 (DE-588)4143413-4
title	Gower handbook of project management
title_alt	Handbook of project management
title_auth	Gower handbook of project management
title_exact_search	Gower handbook of project management
title_full	Gower handbook of project management ed. by Dennis Lock...
title_fullStr	Gower handbook of project management ed. by Dennis Lock...
title_full_unstemmed	Gower handbook of project management ed. by Dennis Lock...
title_short	Gower handbook of project management
title_sort	gower handbook of project management
topic	Gestion de projet rasuqam Gestion de projets ram Planification de projets rasuqam Project management Projet de développement rasuqam Project management Handbooks, manuals, etc Projektmanagement (DE-588)4047441-0 gnd Vertrag (DE-588)4063270-2 gnd
topic_facet	Gestion de projet Gestion de projets Planification de projets Project management Projet de développement Project management Handbooks, manuals, etc Projektmanagement Vertrag Aufsatzsammlung
url	http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009523004&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
work_keys_str_mv	AT turnerrodneyj gowerhandbookofprojectmanagement AT turnerrodneyj handbookofprojectmanagement

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