Sustaining distance training: integrating learning technologies into the fabric of the enterprise
Gespeichert in:
| Format: | Buch |
|---|---|
| Sprache: | English |
| Veröffentlicht: |
San Francisco, Calif.
Jossey-Bass
2001
|
| Ausgabe: | 1. ed. |
| Schriftenreihe: | The Jossey-Bass business & management series
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XXXIV, 413 S. Ill., graph. Darst. |
| ISBN: | 0787953318 |
Internformat
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| 245 | 1 | 0 | |a Sustaining distance training |b integrating learning technologies into the fabric of the enterprise |c Zane L. Berge (ed.) |
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Datensatz im Suchindex
| _version_ | 1804128709275287552 |
|---|---|
| adam_text | CONTENTS
Figures, Tables Exhibits x
Preface xiii
The Authors xxvii
PART ONE: INTRODUCTION
1 The Context of Distance Training: Predicting Change 3
Zane L. Berge
2 A Framework for Sustaining Distance Training 13
Zane L. Berge
PART TWO: MEETING THE CHALLENGE OF UNCOMMON
ORGANIZATIONAL CHANGE
3 Distance Training at the U.S. Army Intelligence Center: Surviving
Implementation 31
James B. Ellsworth, Luciano ]. lorizzo )r.
vil
vlil Contents
4 Lessons from Merging SBC s Regional Telecom Training
Centers 48
Natalie S. Friend, Tere Lyn Hepple
5 The World Is Officially Open for Business: How MCI WorldCom
Used the Corporate Intranet to Train a New Era Communications
Company 70
Chris Treanor, Jessica Page Irwin
6 Attracting, Training, and Retaining Instructors for Distance Learning
at the U.S. General Accounting Office 85
Jo L. Longnecker
7 Making It Work in a Nontraditional Organization: Distance Training
at Reseau INTERACTION Network 106
Daniel L. Larocque, Noel Thomas
8 Distance Learning at the IRS: Supporting Organizational
Change 124
Teva J. Scheer
PART THREE: SETTING COMPETITIVE STANDARDS
9 Strategic Planning for an Online Distance Education Program:
Driving Change Through Education at the UAW DaimlerChrysler
National Training Center 147
Joseph R. Codde, Rhonda K. Egidio, Karyn J. Boatwright, Jack E. Zahn,
Raymond J. Czarnik
10 Sustaining Distance Education and Training at First Union:
Transitioning from the Classroom 164
Sherry H. Latten, J. Michael Davis, Neel Stallings
11 Beyond the Sizzle: Sustaining Distance Training for Ford Motor
Company Dealerships 178
Joan Conway Dessinger, Larry Conley
12 Learning to Work in Web Time: Evaluating Time to Market
Instruction at Nortel Networks 199
Greg V. Michalski
Contents ix
13 Integration of Individual Coaching in a Distance Learning
Environment: Experiences at Cap Gemini Ernst Young 218
John E. May, Jan A. de Jong
14 Hewlett Packard s Regional Training Center: Site Information
Learning Centers (SILC) 235
Alice Branch, Amy Lyon, Sarah C. Porten
PART FOUR: ACHIEVING ORGANIZATIONAL GOALS
15 Building Motivation for Distance Learners in Public Health 255
Barbara Polhamus, Anita M. Farel, Tim Stephens
16 Supporting an Enterprise Distance Learning Program at
NYNEX 270
Barry Howard
17 The U.S. Postal Service s Integration of Distance Training and
Education Initiatives to Meet Organizational Goals 291
Mary Jane (Molly) Wankel
18 TeleEducation NB: Problems with Integrating Technology into a
Provincewide Distributed Distance Learning Network 312
Rory McGreal
19 From Training Enhancement to Organizational Learning: The
Migration of Distance Learning at the American Red Cross 329
Nadine E. Rogers, Sandra L. Becker
PART FIVE: SUMMARY
20 Tools for Change: Linking the Organizational Perspective with
Distance Training and Education Programs 351
Zane L. Berge
Appendix: Case Study Research Methodology Used for This Book 359
Glossary 369
References 381
Index 391
FIGURES, TABLES EXHIBITS
Figures
2.1 Linking an Organizational Perspective with a Program Perspective: Us¬
ing Project and Program Management, Tools for Change, and Strategic
Planning 26
3.1 The Environment for Lesson Completion— Created with Virtual Reality
Markup Language 43
3.2 Similarity Between Distributions of Performance Based Lesson Test Scores
and Expert Ratings of the Tested Performance (Report Completion) 44
3.3 Participants Gather in the VTOC for a Telementoring Session 45
5.1 MWU Training Strategy 75
6.1 GAO s 1997 Organizational Goals 86
7.1 RIN: A Spherical Virtual Organization 109
8.1 Training Design and Development Media Selection Model 138
9.1 Strategic Planning Process: Developing the NTC Online Distance Educa¬
tion Program 150
11.1 MIP Scale 189
11.2 Total Number of Students Trained in Ford Motor Company Dealership
Training Programs, 1994 1997 193
12.1 Job Roles of Preliminary Survey Respondents 208
x
Figures, Tables Exhibits xi
12.2 Organizational Lines of Business Identified by Respondents 209
12.3 Age Categories of Respondents 210
12.4 Formal Educational Level of Respondents 210
14.1 SILC s Hub and Spoke Organizational Structure 240
14.2 Weisbord s Six Box Organizational Model 244
17.1 Growth in Use of Alternative Delivery Methods for Maintenance Training
at the Postal Service 303
17.AppendixA Sample Flowchart of Course Modules 308
17.Appendix B Sample of Lessons Within a Module 309
17.Appendix C Sample Lesson Screens with Storyboard Frames 310
18.1 NB Site Map 314
18.2 Graphic Conference Map 316
18.3 Typical TeleEducation NB Site Configuration 317
18.4 TENB Web Site 319
18.5 TeleCampus Web Site 320
18.6 TeleEducation in NB Growth, 1993 1999 325
Tables
Preface. 1 Organizations Meeting the Challenge of Uncommon Organizational
Change xvi
Preface. 2 Organizations Setting Competitive Standards Through Sustained
Distance Training xx
Preface. 3 Organizations Achieving Their Goals Using Sustained Distance
Training xxiv
1.1 Shifts in the Economy 11
1.2 Shifts in Training and Education 11
1.3 Changes in Learner and Instructor Roles 12
4.1 SBC Center for Learning (CFL) Distance Training Technologies Survey:
1997 and 1998 50
4.2 Project Planning Development Considerations 60
6.1 Strategic Organizational Support for Distance Learning at GAO 89
6.2 Comparison of Distance Training Costs Versus Traditional Classroom
Training 95
8.1 The Training Capacity Gap 126
8.2 Key IRS Distance Learning Statistics 130
11.1 Summary of FORDSTAR Monthly Activity in North America 179
12.1 Preliminary Success Criteria 207
xii Figures, Tables Exhibits
12.2 Reasons Provided by Users for Visiting the TTM Training Web Site 211
12.3 Expectations Provided by Users for Visiting the TTM Training
Web Site 212
12.4 Learning Media Preferences Indicated by TTM Training Web Site
Users 213
16.1 Assessing Distance Learning Tools 283
17.1 The Kirkpatrick Model of Evaluation 305
18.1 TeleEducation NB Distributed Learning Sites Showing Linguistic
Support 313
19.1 Evolution of Distance Learning at the American Red Cross 336
Exhibits
6.1 Better Briefings Online Instructor Participant Tracking Sheet 100
7.1 Sample Project Management Intranet 112
11.1 FORDSTAR Positioning Statement 183
11.2 FORDSTAR Management System Activities 184
13.1 Example of an Individual Based Training Program Offered in a Cap
Gemini Ernst Young Training Center 220
13.2 Example of Distance Training as Arranged in the Implementation
Phase 225
13.3 Example of Distance Training as Arranged in the Restructuring
Phase 231
19.1 Sample Program Bulletin 339
20.1 Considerations When Linking the Instructional Program Perspective
with the Organizational Perspective Regarding Distance Training and
Education 356
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| spelling | Sustaining distance training integrating learning technologies into the fabric of the enterprise Zane L. Berge (ed.) 1. ed. San Francisco, Calif. Jossey-Bass 2001 XXXIV, 413 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier The Jossey-Bass business & management series Enseignement à distance Enseignement à distance - États-Unis - Cas, Études de Organisatieverandering gtt Personeelsopleiding gtt Personnel - Formation Personnel - Formation - États-Unis - Cas, Études de Teleleren gtt Distance education Distance education United States Case studies Employees Training of Employees Training of United States Case studies E-Learning (DE-588)4727098-6 gnd rswk-swf Betriebliche Bildungsarbeit (DE-588)4069376-4 gnd rswk-swf USA (DE-588)4143413-4 Aufsatzsammlung gnd-content (DE-588)4522595-3 Fallstudiensammlung gnd-content E-Learning (DE-588)4727098-6 s Betriebliche Bildungsarbeit (DE-588)4069376-4 s DE-604 Berge, Zane L. Sonstige oth HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009490024&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Sustaining distance training integrating learning technologies into the fabric of the enterprise Enseignement à distance Enseignement à distance - États-Unis - Cas, Études de Organisatieverandering gtt Personeelsopleiding gtt Personnel - Formation Personnel - Formation - États-Unis - Cas, Études de Teleleren gtt Distance education Distance education United States Case studies Employees Training of Employees Training of United States Case studies E-Learning (DE-588)4727098-6 gnd Betriebliche Bildungsarbeit (DE-588)4069376-4 gnd |
| subject_GND | (DE-588)4727098-6 (DE-588)4069376-4 (DE-588)4143413-4 (DE-588)4522595-3 |
| title | Sustaining distance training integrating learning technologies into the fabric of the enterprise |
| title_auth | Sustaining distance training integrating learning technologies into the fabric of the enterprise |
| title_exact_search | Sustaining distance training integrating learning technologies into the fabric of the enterprise |
| title_full | Sustaining distance training integrating learning technologies into the fabric of the enterprise Zane L. Berge (ed.) |
| title_fullStr | Sustaining distance training integrating learning technologies into the fabric of the enterprise Zane L. Berge (ed.) |
| title_full_unstemmed | Sustaining distance training integrating learning technologies into the fabric of the enterprise Zane L. Berge (ed.) |
| title_short | Sustaining distance training |
| title_sort | sustaining distance training integrating learning technologies into the fabric of the enterprise |
| title_sub | integrating learning technologies into the fabric of the enterprise |
| topic | Enseignement à distance Enseignement à distance - États-Unis - Cas, Études de Organisatieverandering gtt Personeelsopleiding gtt Personnel - Formation Personnel - Formation - États-Unis - Cas, Études de Teleleren gtt Distance education Distance education United States Case studies Employees Training of Employees Training of United States Case studies E-Learning (DE-588)4727098-6 gnd Betriebliche Bildungsarbeit (DE-588)4069376-4 gnd |
| topic_facet | Enseignement à distance Enseignement à distance - États-Unis - Cas, Études de Organisatieverandering Personeelsopleiding Personnel - Formation Personnel - Formation - États-Unis - Cas, Études de Teleleren Distance education Distance education United States Case studies Employees Training of Employees Training of United States Case studies E-Learning Betriebliche Bildungsarbeit USA Aufsatzsammlung Fallstudiensammlung |
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