Do incentive systems for knowledge management work?: an empirical study on the design and influence of incentive systems of knowledge creation and transfer in manufacturing based industry
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Abschlussarbeit Buch |
| Sprache: | English |
| Veröffentlicht: |
Bern [u.a.]
Lang
2001
|
| Schriftenreihe: | Europäische Hochschulschriften
Reihe 5, Volks- und Betriebswirtschaft ; 2803 |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | VI, 219 S. Ill. |
| ISBN: | 3906767841 0820456330 |
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| 245 | 1 | 0 | |a Do incentive systems for knowledge management work? |b an empirical study on the design and influence of incentive systems of knowledge creation and transfer in manufacturing based industry |c Jan Krönig |
| 264 | 1 | |a Bern [u.a.] |b Lang |c 2001 | |
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| 490 | 1 | |a Europäische Hochschulschriften : Reihe 5, Volks- und Betriebswirtschaft |v 2803 | |
| 502 | |a Zugl.: St. Gallen, Hochsch. für Wirtschafts-, Rechts- und Sozialwiss., Diss., 2001 u.d.T: Krönig, Jan: The design and influence of incentive systems on knowledge creation and transfer in the manufacturing based industry | ||
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| 650 | 7 | |a Kennismanagement |2 gtt | |
| 650 | 4 | |a Incentives in industry | |
| 650 | 4 | |a Knowledge management | |
| 650 | 4 | |a Manufacturing industries |x Technological innovations |x Management | |
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Datensatz im Suchindex
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| adam_text | Table of Contents
1 Introduction 1
1.1 Research Problem 1
V 1.1.1 Practical Challenge of Incentive Systems and Knowledge Management 4
1.1.2 Theoretical Challenge of Studying Incentive Systems and
Knowledge Management 6
1.1.3. Research Objective and Question 9
1.1.3.1 Research Objective 9
1.1.3.2 Research Question 11
1.1.3.3 Scientific Approach 12
1.1.3.4. Structure of Dissertation 14
1.2. Definitions and Key Constructs 15
1.2.1. Incentives and Incentive Systems 16
1.2.1.1 Approaches to Incentive Systems 16
1.2.1.1.1 Microeconomic approach to incentive systems 17
1.2.1.1.2 Behavioral science approach to incentive systems 18
1.2.1.1.3 Transaction cost economics approach to incentive systems 19
1.2.1.2. Transaction Cost Economics 21
1.2.1.2.1 Coordination and Motivation 27
1.2.1.2.2 Incentive Systems 31
1.2.1.2.3 Incentives 35
1.2.2 Knowledge Management 37
1.2.2.1 The Evolution of Knowledge Management 37
1.2.2.2 Approaches To Knowledge Management 38
1.2.2.2.1 The Resource based View 39
1.2.2.2.2 Knowledge based theory 41
1.2.2.3 Knowledge as a resource 44
1.2.2.4 Knowledge Transactions 47
1.2.2.4.1. Knowledge Creation 47
1.2.2.4.2. Knowledge Transfer 49
1.2.3. Approaches To Integrating Knowledge Views and Incentive Based Views 50
i
1.2.3.1 Integration of Knowledge Based View and Transaction Cost Theory ..50
1.2.3.2 Implications for Coordination 52
1.2.3.3 Implications for Motivation 53
2. Theory Development for Incentive Systems and
Knowledge Management 55
2.1 The Building Blocks of The Theory 55
2.1.1 Coordination 56
2.1.1.1 Company Structure 57
2.1.1.1.1 Transaction cost approaches to company structure 58
2.1.1.1.2 Knowledge based approaches to company structure 59
2.1.1.1.3 Integration of transaction cost and knowledge based approaches ..60
2.1.1.1.4 Implications for theory 61
2.1.1.2 Company Culture 62
2.1.1.2.1 Transaction cost approaches to company culture 63
2.1.1.2.2 Knowledge based approaches to company culture 65
2.1.1.2.3 Integration of transaction cost and knowledge based approaches ..66
2.1.1.2.4 Implications for theory 66
2.1.2 Motivation 67
2.1.2.1 Transaction cost approaches to motivation 68
2.1.2.2 Knowledge based approaches to motivation 69
2.1.2.3 Integration of transaction cost and knowledge based approaches 70
2.1.2.4 The role of incentive systems 2.1.2.5 The role of incentives 2.1.2.6 Implications for theory
2.1.3. Knowledge Management in Development Departments 2.1.3.1 Peculiarities of knowledge management in development departments .75
2.1.3.2 Knowledge transfer in development departments °
2.1.3.3 Knowledge creation in development departments °
2.1.3.4 Obstacles to knowledge transfer and creation in
development departments ii
2.1.3.5 Current approaches to knowledge management in
development departments 84
2.1.3.6 Implications for theory 85
2.1.4 External Variables 86
2.1.4.1 Definition of external variables 86
2.1.4.2 Influence of external variables on coordination 88
2.1.4.3 Influence of external variables on motivation 89
2.1.4.4 Influence of external variables on knowledge management 90
2.1.4.5 Implications for theory 91
2.2 Theory of incentive systems and knowledge management 92
2.2.1 Variables 92
2.2.1.1 Unit of Analysis 92
2.2.1.2 Independent variables 94
2.2.1.3 Dependent variables 99
2.2.2 Framework 102
3 Empirical Proceedings Ill
3.1 Research Design Ill
3.1.1 Research Motive Ill
3.1.2 Research Method 112
3.1.3 Research Process 115
3.1.3.1 Company Sample 115
3.1.3.2 Questionnaire Design 118
3.1.3.3 Data Collection 119
3.2 Analytical Methods 121
4. Findings 123
4.1 Quality of data 123
4.1.1 Validity 123
4.1.1.1 External validity 124
4.1.1.2 Internal validity 125
4.1.1.3 Construct validity 126
iii
4.1.2 Reliability 127
4.2 Effectiveness of knowledge management 127
4.2.1 Effectiveness of knowledge creation 128
4.2.2 Effectiveness of knowledge transfer 130
4.2.3 Identification of knowledge management best practice 131
4.2.4 Variables of knowledge management best practice 135
4.3 Influence of incentive systems on knowledge management 137
4.3.2 Direct influence of incentive systems 137
4.3.2.1 Influence on knowledge creation 137
4.3.2.2 Influence on knowledge transfer 139
4.3.3 Indirect influence of incentive systems 140
4.3.3.1 Influence on knowledge creation 141
V 4.3.3.2 Influence on knowledge transfer 142
4.3.4 Facilitating variables of coordination 143
4.3.5 Facilitating personal characteristics 145
4.3.6 Facilitating external variables 148
4.3.7 Overall Findings 149
4.4 Design of incentive systems 150
4.4.1 Target setting 151
4.4.2 Performance evaluation 152
4.4.3 Incentive structure 154
4.4.4 Incentive intensity 156
4.5. Summary of findings 158
5. Discussion of Findings 161
5.1 Overall Implications 161
5.2 Implications for Theory ^2
5.2.2 Transaction Cost Theory 162
5.2.3 Knowledge based View 163
5.3 Implications for Practice 64
5.3.1 Design of Incentive Systems
5.3.2 Influence on Coordination Structure ^
6. Conclusions 16
iv
Appendix A: Correlation Table 169
Appendix B: Questionnaires 177
1. Questionnaire for development manager 177
2. Questionnaire for developer 187
Literature 201
Curriculum Vitae 221
V
Table of Exhibits
Exhibit 1: Research Question 11
Exhibit 2: Structure of Dissertation 15
Exhibit 3: Approaches towards incentive systems 17
Exhibit 4: Key messages transaction cost economics 26
Exhibit 5: Key messages knowledge based theory 43
Exhibit 6: Integration of transaction cost economics and knowledge based theory 52
Exhibit 7: Overview of main building blocks of theory 56
Exhibit 8: Overview of independent variables 94
Exhibit 9: Overview of dependent variables 99
Exhibit 10: Literature review 103
Exhibit 11: Empirical data collection 20
Exhibit 12: Empirical findings of incentive systems and knowledge management ...128
Exhibit 13: Clustering of companies along knowledge transfer and
creationeffectiveness 32
Exhibit 14: Clustering along structure and culture 143
Exhibit 15: Clustering of companies along personal characteristics 46
Exhibit 16: Best practice comparison for target setting 152
Exhibit 17: Best practice comparison for performance evaluation ^4
Exhibit 18: Best practice comparison for incentive structure 1
Exhibit 19: Best practice comparison for incentive intensity ^8
vi
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| spelling | Krönig, Jan Verfasser aut Do incentive systems for knowledge management work? an empirical study on the design and influence of incentive systems of knowledge creation and transfer in manufacturing based industry Jan Krönig Bern [u.a.] Lang 2001 VI, 219 S. Ill. txt rdacontent n rdamedia nc rdacarrier Europäische Hochschulschriften : Reihe 5, Volks- und Betriebswirtschaft 2803 Zugl.: St. Gallen, Hochsch. für Wirtschafts-, Rechts- und Sozialwiss., Diss., 2001 u.d.T: Krönig, Jan: The design and influence of incentive systems on knowledge creation and transfer in the manufacturing based industry Beloningen gtt Kennismanagement gtt Incentives in industry Knowledge management Manufacturing industries Technological innovations Management Verarbeitendes Gewerbe (DE-588)4127067-8 gnd rswk-swf Wissensmanagement (DE-588)4561842-2 gnd rswk-swf Anreizsystem (DE-588)4112532-0 gnd rswk-swf Know-how-Transfer (DE-588)4031370-0 gnd rswk-swf Europa (DE-588)4015701-5 gnd rswk-swf (DE-588)4113937-9 Hochschulschrift gnd-content Verarbeitendes Gewerbe (DE-588)4127067-8 s Wissensmanagement (DE-588)4561842-2 s Know-how-Transfer (DE-588)4031370-0 s Anreizsystem (DE-588)4112532-0 s DE-604 Europa (DE-588)4015701-5 g DE-188 Europäische Hochschulschriften Reihe 5, Volks- und Betriebswirtschaft ; 2803 (DE-604)BV000001798 2803 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009475177&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Krönig, Jan Do incentive systems for knowledge management work? an empirical study on the design and influence of incentive systems of knowledge creation and transfer in manufacturing based industry Europäische Hochschulschriften Beloningen gtt Kennismanagement gtt Incentives in industry Knowledge management Manufacturing industries Technological innovations Management Verarbeitendes Gewerbe (DE-588)4127067-8 gnd Wissensmanagement (DE-588)4561842-2 gnd Anreizsystem (DE-588)4112532-0 gnd Know-how-Transfer (DE-588)4031370-0 gnd |
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| title | Do incentive systems for knowledge management work? an empirical study on the design and influence of incentive systems of knowledge creation and transfer in manufacturing based industry |
| title_auth | Do incentive systems for knowledge management work? an empirical study on the design and influence of incentive systems of knowledge creation and transfer in manufacturing based industry |
| title_exact_search | Do incentive systems for knowledge management work? an empirical study on the design and influence of incentive systems of knowledge creation and transfer in manufacturing based industry |
| title_full | Do incentive systems for knowledge management work? an empirical study on the design and influence of incentive systems of knowledge creation and transfer in manufacturing based industry Jan Krönig |
| title_fullStr | Do incentive systems for knowledge management work? an empirical study on the design and influence of incentive systems of knowledge creation and transfer in manufacturing based industry Jan Krönig |
| title_full_unstemmed | Do incentive systems for knowledge management work? an empirical study on the design and influence of incentive systems of knowledge creation and transfer in manufacturing based industry Jan Krönig |
| title_short | Do incentive systems for knowledge management work? |
| title_sort | do incentive systems for knowledge management work an empirical study on the design and influence of incentive systems of knowledge creation and transfer in manufacturing based industry |
| title_sub | an empirical study on the design and influence of incentive systems of knowledge creation and transfer in manufacturing based industry |
| topic | Beloningen gtt Kennismanagement gtt Incentives in industry Knowledge management Manufacturing industries Technological innovations Management Verarbeitendes Gewerbe (DE-588)4127067-8 gnd Wissensmanagement (DE-588)4561842-2 gnd Anreizsystem (DE-588)4112532-0 gnd Know-how-Transfer (DE-588)4031370-0 gnd |
| topic_facet | Beloningen Kennismanagement Incentives in industry Knowledge management Manufacturing industries Technological innovations Management Verarbeitendes Gewerbe Wissensmanagement Anreizsystem Know-how-Transfer Europa Hochschulschrift |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009475177&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| volume_link | (DE-604)BV000001798 |
| work_keys_str_mv | AT kronigjan doincentivesystemsforknowledgemanagementworkanempiricalstudyonthedesignandinfluenceofincentivesystemsofknowledgecreationandtransferinmanufacturingbasedindustry |