Information orientation: the link to business performance
Gespeichert in:
| Hauptverfasser: | , , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Oxford [u.a.]
Oxford Univ. Press
2001
|
| Ausgabe: | 1. publ. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XIII, 314 S. |
| ISBN: | 0199240671 |
Internformat
MARC
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Datensatz im Suchindex
| _version_ | 1804128495083716608 |
|---|---|
| adam_text | CONTENTS
List of Figures xii
List of Tables xiv
1. Introduction: Managing People, Information, and Technology
to Improve Business Performance 1
2. Evolution of Management Thinking and Practice about People,
Information, and IT 17
3. How Senior Managers Assess Information Technology
Practices 49
4. How Senior Managers Value Information Management
Practices 74
5. What Key Behaviors and Values Lead to Effective Information
Use by People in Companies 98
6. Discovering the Link between Information Orientation and
Business Performance 131
7. Information Orientation: The New Metric of Effective
Information Use 157
8. Developing Information Orientation Maturity in Companies 183
9. Competing for the Future: Industry Leadership Using
Information 209
10. Epilogue: Transforming Management Practice and Metrics in
the Age of Information Capitalism 247
Appendix: The Study s Research Approach and Statistical Results 250
Bibliography 291
Index 305
LIST OF FIGURES
1.1. A People centric View of Effective Information Use 7
1.2. Spiral of Effective Information Use in Companies 9
2.1. Information Systems: A Framework 24
2.2. Johnson s Top down Control vs. Bottom up Empowerment Cycles 43
3.1. IT Practices Capability Framework 51
3.2. Confirmatory Factor Model of IT Practices 64
3.3. Framework for Understanding Return on Information 70
4.1. The Life Cycle of Information Management 76
4.2. Confirmatory Factor Model of Information Management Practices 89
5.1. A Theory of Information Behaviors and Values 102
5.2. Confirmatory Factor Model of Information Behaviors and Values 120
6.1. Findings on IT Investment s Direct link to Company Output and
Consumer Benefits: Productivity without Profits 136
6.2. Formalization of Management Activities and its Effect on
Improvements to Information Use 141
6.3. The New Research Challenge 142
6.4. Confirmatory Factor Model of Information Orientation 143
6.5. Perceived Business Performance Measure and Confirmatory Factor
Model 147
6.6. Coalignment Model: Information Orientation Predicting Business
Performance 149
6.7. Through their Understanding of 10, Senior Managers Hold a
People centric View of Effective Information Use 151
7.1. The Information Orientation Dashboard: Company X 173
7.2. The Information Orientation Dashboard: European Retailer of
Eyeglass Lenses and Frames 176
7.3. Using IO as a Key Performance Indicator over Time 180
8.1. The ITP Maturity Model: A Path to Mature Information Technology
Practices 188
8.2. The IMP Maturity Model: A Path to Mature Information Management
Practices 193
8.3. The IBV Maturity Model: A Path to Mature Information Behaviors
and Values 198
LIST OF FIGURES xiii
8.4. Cross capability Correlations between IMP s Sensing and Processing
Dimensions and Key IBV and ITP Dimensions . 202
8.5. Cross capability Statistical Path Analysis 20a
8.6. Key Characteristics of Effective Information Use in a Mature
10 Culture 207
9.1. Future Industry Leadership with Information: Renew or Lose over
Time 215
9.2. Confirmatory Factor Model of Future Industry Leadership with
Information 232
9.3. Coalignment Model: Information Orientation Predicting Future
Industry Leadership with Information 235
9.4. Proposed Relationships between Dimensions of Future Industry
Leadership with Information 236
9.5. Industry Leadership and 10: Implications for General Managers 239
9.6. Three Strategic Options for Achieving Future Industry Leadership in
Competing with Information 241
A.i. Study s Conceptual Model 255
A.2. Factor Model of IT Practices 263
A.3. Factor Model of Information Management Practices 265
A.4. Factor Model of Information Behaviors and Values 267
A.5. Factor Model of Information Orientation 270
A.6. Illustration of a Direct Effects Model 272
A.7. Illustration of the Coalignment Model 272
A.8. Factor Model of Business Performance 275
A.9. The Direct Effects Model Related to Business Performance 275
A.10. Coalignment Model: Information Orientation Predicting Business
Performance 276
A.11. Factor Model of Industry Leadership 278
A.12. The Direct Effects Model Related to Industry Leadership 279
A.13. Coalignment Model of Information Orientation Predicting Industry
Leadership 280
LIST OF TABLES
2.1. Strengths and Weaknesses of the Three Schools of Management
Thinking and Practice 19 21
3.1. IT Practices Support 53
3.2. Applications Supporting Different Levels of IT Practices 54
6.1. How IO Addresses Weaknesses of the Schools of Thought 154 5
A.i. Research Study Phases and Schedule 252
A.2. Countries Represented by Individual Respondents in Study Sample 258
A.3. Industries Represented by Individual Respondents in Study Sample 259
A.4. Results of Discriminant Validity Tests: IT Practices 263
A.5. Results of Discriminant Validity Tests: Information Management
Practices 266
A.6. Results of Discriminant Validity Tests: Information Behaviors and
Values 268
A.7. Group Statistics for Regional Differences 284
A.8. Independent Samples Test for Regions 285
A.9. Group Statistics for Industry Differences 286
A.10. Independent Samples Test for Industries 287
A.11. Group Statistics for Position Differences 288
A.12. ANOVA Results for Position Differences 289
|
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| id | DE-604.BV013681933 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-09T18:50:09Z |
| institution | BVB |
| isbn | 0199240671 |
| language | English |
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| physical | XIII, 314 S. |
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| spelling | Marchand, Donald A. Verfasser aut Information orientation the link to business performance Donald A. Marchand, William J. Kettinger, and John D. Rollins 1. publ. Oxford [u.a.] Oxford Univ. Press 2001 XIII, 314 S. txt rdacontent n rdamedia nc rdacarrier Informationsmanagement (DE-588)4114012-6 gnd rswk-swf Informationsmanagement (DE-588)4114012-6 s DE-604 Kettinger, William J. Verfasser aut Rollins, John D. Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009348772&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Marchand, Donald A. Kettinger, William J. Rollins, John D. Information orientation the link to business performance Informationsmanagement (DE-588)4114012-6 gnd |
| subject_GND | (DE-588)4114012-6 |
| title | Information orientation the link to business performance |
| title_auth | Information orientation the link to business performance |
| title_exact_search | Information orientation the link to business performance |
| title_full | Information orientation the link to business performance Donald A. Marchand, William J. Kettinger, and John D. Rollins |
| title_fullStr | Information orientation the link to business performance Donald A. Marchand, William J. Kettinger, and John D. Rollins |
| title_full_unstemmed | Information orientation the link to business performance Donald A. Marchand, William J. Kettinger, and John D. Rollins |
| title_short | Information orientation |
| title_sort | information orientation the link to business performance |
| title_sub | the link to business performance |
| topic | Informationsmanagement (DE-588)4114012-6 gnd |
| topic_facet | Informationsmanagement |
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