The Six Sigma way: how GE, Motorola, and other top companies are honing their performance
Gespeichert in:
Hauptverfasser: | , , |
---|---|
Format: | Buch |
Sprache: | English |
Veröffentlicht: |
New York, NY [u.a.]
McGraw-Hill
2000
|
Schlagworte: | |
Online-Zugang: | Table of contents Inhaltsverzeichnis |
Beschreibung: | XXIV, 422 S. Ill., graph. Darst. |
ISBN: | 0071358064 |
Internformat
MARC
LEADER | 00000nam a2200000 c 4500 | ||
---|---|---|---|
001 | BV013625156 | ||
003 | DE-604 | ||
005 | 20081118 | ||
007 | t | ||
008 | 010308s2000 xxuad|| |||| 00||| eng d | ||
020 | |a 0071358064 |9 0-07-135806-4 | ||
035 | |a (OCoLC)43501390 | ||
035 | |a (DE-599)BVBBV013625156 | ||
040 | |a DE-604 |b ger |e rakwb | ||
041 | 0 | |a eng | |
044 | |a xxu |c XD-US | ||
049 | |a DE-573 |a DE-N2 |a DE-858 |a DE-M347 |a DE-355 |a DE-521 |a DE-83 | ||
050 | 0 | |a TS156.P263 2000 | |
082 | 0 | |a 658.5/62 21 | |
082 | 0 | |a 658.5/62 |2 21 | |
084 | |a QP 321 |0 (DE-625)141854: |2 rvk | ||
100 | 1 | |a Pande, Peter S. |e Verfasser |4 aut | |
245 | 1 | 0 | |a The Six Sigma way |b how GE, Motorola, and other top companies are honing their performance |c Peter S. Pande ; Robert P. Neumann ; Roland R. Cavanagh |
264 | 1 | |a New York, NY [u.a.] |b McGraw-Hill |c 2000 | |
300 | |a XXIV, 422 S. |b Ill., graph. Darst. | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
650 | 7 | |a Kwaliteitscontrole |2 gtt | |
650 | 7 | |a Management |2 gtt | |
650 | 7 | |a Productie |2 gtt | |
650 | 4 | |a Production - Gestion - Méthodes statistiques | |
650 | 4 | |a Production management | |
650 | 4 | |a Quality control | |
650 | 4 | |a Qualité - Contrôle - Méthodes statistiques | |
650 | 7 | |a Statistische methoden |2 gtt | |
650 | 4 | |a Quality control -- Statistical methods | |
650 | 4 | |a Production management -- Statistical methods | |
650 | 0 | 7 | |a Qualitätsmanagement |0 (DE-588)4219057-5 |2 gnd |9 rswk-swf |
689 | 0 | 0 | |a Qualitätsmanagement |0 (DE-588)4219057-5 |D s |
689 | 0 | |5 DE-604 | |
700 | 1 | |a Neuman, Robert P. |e Verfasser |4 aut | |
700 | 1 | |a Cavanagh, Roland R. |e Verfasser |4 aut | |
856 | 4 | |u http://www.loc.gov/catdir/toc/mh021/00027237.html |3 Table of contents | |
856 | 4 | 2 | |m HBZ Datenaustausch |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009307770&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
999 | |a oai:aleph.bib-bvb.de:BVB01-009307770 |
Datensatz im Suchindex
_version_ | 1804128432482680832 |
---|---|
adam_text | Contents
Preface ix
A Guide to the Six Sigma Way xvii
Acknowledgments xxiii
PARTI
An Executive Overview of Six Sigma 1
Chapter I: A Powerful Strategy for Sustained Success 3
Chapter 2: Key Concepts of the Six Sigma System 19
Chapter 3: Why Is Six Sigma Succeeding Where
Total Quality Failed ? 41
Chapter 4: Applying Six Sigma to Service
and Manufacturing 51
Chapter 5: The Six Sigma Roadmap 67
PART II
Gearing up and Adapting Six Sigma
to Your Organization 81
Chapter 6: Is Six Sigma Right for Us Now? 83
Chapter 7: How and Where Should We Start
Our Efforts? 95
Chapter 8: The Politics of Six Sigma: Preparing Leaders
to Launch and Guide the Effort 109
Chapter 9: Preparing Black Belts and Other Key Roles 117
Chapter 10: Training the Organization for Six Sigma 131
Chapter 11: The Key to Successful Improvement:
Selecting the Right Six Sigma Projects 137
vii
PART III
Implementing Six Sigma:
The Roadmap and Tools 153
Chapter 12: Identifying Core Processes and Key
Customers (Roadmap Step I) 155
Chapter 13: Defining Customer Requirements
(Roadmap Step 2) 175
Chapter 14: Measuring Current Performance
(Roadmap Step 3) 197
Chapter 15: Six Sigma Process Improvement
(Roadmap Step 4A) 235
Chapter 16: Six Sigma Process Design/Redesign
(Roadmap Step 4B) 287
Chapter 17: Expanding Integrating the Six Sigma
System (Roadmap Step 5) 335
Chapter 18: Advanced Six Sigma Tools: An Overview 355
Conclusion: Twelve Keys to Success 379
Appendix 383
Glossary 393
References 407
Endnotes 409
Index 415
|
any_adam_object | 1 |
author | Pande, Peter S. Neuman, Robert P. Cavanagh, Roland R. |
author_facet | Pande, Peter S. Neuman, Robert P. Cavanagh, Roland R. |
author_role | aut aut aut |
author_sort | Pande, Peter S. |
author_variant | p s p ps psp r p n rp rpn r r c rr rrc |
building | Verbundindex |
bvnumber | BV013625156 |
callnumber-first | T - Technology |
callnumber-label | TS156 |
callnumber-raw | TS156.P263 2000 |
callnumber-search | TS156.P263 2000 |
callnumber-sort | TS 3156 P263 42000 |
callnumber-subject | TS - Manufactures |
classification_rvk | QP 321 |
ctrlnum | (OCoLC)43501390 (DE-599)BVBBV013625156 |
dewey-full | 658.5/6221 658.5/62 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.5/62 21 658.5/62 |
dewey-search | 658.5/62 21 658.5/62 |
dewey-sort | 3658.5 262 221 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
format | Book |
fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>02069nam a2200517 c 4500</leader><controlfield tag="001">BV013625156</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20081118 </controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">010308s2000 xxuad|| |||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0071358064</subfield><subfield code="9">0-07-135806-4</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)43501390</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV013625156</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rakwb</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="044" ind1=" " ind2=" "><subfield code="a">xxu</subfield><subfield code="c">XD-US</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-573</subfield><subfield code="a">DE-N2</subfield><subfield code="a">DE-858</subfield><subfield code="a">DE-M347</subfield><subfield code="a">DE-355</subfield><subfield code="a">DE-521</subfield><subfield code="a">DE-83</subfield></datafield><datafield tag="050" ind1=" " ind2="0"><subfield code="a">TS156.P263 2000</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.5/62 21</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.5/62</subfield><subfield code="2">21</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 321</subfield><subfield code="0">(DE-625)141854:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Pande, Peter S.</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">The Six Sigma way</subfield><subfield code="b">how GE, Motorola, and other top companies are honing their performance</subfield><subfield code="c">Peter S. Pande ; Robert P. Neumann ; Roland R. Cavanagh</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">New York, NY [u.a.]</subfield><subfield code="b">McGraw-Hill</subfield><subfield code="c">2000</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">XXIV, 422 S.</subfield><subfield code="b">Ill., graph. Darst.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Kwaliteitscontrole</subfield><subfield code="2">gtt</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Management</subfield><subfield code="2">gtt</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Productie</subfield><subfield code="2">gtt</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Production - Gestion - Méthodes statistiques</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Production management</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Quality control</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Qualité - Contrôle - Méthodes statistiques</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Statistische methoden</subfield><subfield code="2">gtt</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Quality control -- Statistical methods</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Production management -- Statistical methods</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Qualitätsmanagement</subfield><subfield code="0">(DE-588)4219057-5</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Qualitätsmanagement</subfield><subfield code="0">(DE-588)4219057-5</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Neuman, Robert P.</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Cavanagh, Roland R.</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="856" ind1="4" ind2=" "><subfield code="u">http://www.loc.gov/catdir/toc/mh021/00027237.html</subfield><subfield code="3">Table of contents</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">HBZ Datenaustausch</subfield><subfield code="q">application/pdf</subfield><subfield code="u">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009307770&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</subfield><subfield code="3">Inhaltsverzeichnis</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-009307770</subfield></datafield></record></collection> |
id | DE-604.BV013625156 |
illustrated | Illustrated |
indexdate | 2024-07-09T18:49:09Z |
institution | BVB |
isbn | 0071358064 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-009307770 |
oclc_num | 43501390 |
open_access_boolean | |
owner | DE-573 DE-N2 DE-858 DE-M347 DE-355 DE-BY-UBR DE-521 DE-83 |
owner_facet | DE-573 DE-N2 DE-858 DE-M347 DE-355 DE-BY-UBR DE-521 DE-83 |
physical | XXIV, 422 S. Ill., graph. Darst. |
publishDate | 2000 |
publishDateSearch | 2000 |
publishDateSort | 2000 |
publisher | McGraw-Hill |
record_format | marc |
spelling | Pande, Peter S. Verfasser aut The Six Sigma way how GE, Motorola, and other top companies are honing their performance Peter S. Pande ; Robert P. Neumann ; Roland R. Cavanagh New York, NY [u.a.] McGraw-Hill 2000 XXIV, 422 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Kwaliteitscontrole gtt Management gtt Productie gtt Production - Gestion - Méthodes statistiques Production management Quality control Qualité - Contrôle - Méthodes statistiques Statistische methoden gtt Quality control -- Statistical methods Production management -- Statistical methods Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf Qualitätsmanagement (DE-588)4219057-5 s DE-604 Neuman, Robert P. Verfasser aut Cavanagh, Roland R. Verfasser aut http://www.loc.gov/catdir/toc/mh021/00027237.html Table of contents HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009307770&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
spellingShingle | Pande, Peter S. Neuman, Robert P. Cavanagh, Roland R. The Six Sigma way how GE, Motorola, and other top companies are honing their performance Kwaliteitscontrole gtt Management gtt Productie gtt Production - Gestion - Méthodes statistiques Production management Quality control Qualité - Contrôle - Méthodes statistiques Statistische methoden gtt Quality control -- Statistical methods Production management -- Statistical methods Qualitätsmanagement (DE-588)4219057-5 gnd |
subject_GND | (DE-588)4219057-5 |
title | The Six Sigma way how GE, Motorola, and other top companies are honing their performance |
title_auth | The Six Sigma way how GE, Motorola, and other top companies are honing their performance |
title_exact_search | The Six Sigma way how GE, Motorola, and other top companies are honing their performance |
title_full | The Six Sigma way how GE, Motorola, and other top companies are honing their performance Peter S. Pande ; Robert P. Neumann ; Roland R. Cavanagh |
title_fullStr | The Six Sigma way how GE, Motorola, and other top companies are honing their performance Peter S. Pande ; Robert P. Neumann ; Roland R. Cavanagh |
title_full_unstemmed | The Six Sigma way how GE, Motorola, and other top companies are honing their performance Peter S. Pande ; Robert P. Neumann ; Roland R. Cavanagh |
title_short | The Six Sigma way |
title_sort | the six sigma way how ge motorola and other top companies are honing their performance |
title_sub | how GE, Motorola, and other top companies are honing their performance |
topic | Kwaliteitscontrole gtt Management gtt Productie gtt Production - Gestion - Méthodes statistiques Production management Quality control Qualité - Contrôle - Méthodes statistiques Statistische methoden gtt Quality control -- Statistical methods Production management -- Statistical methods Qualitätsmanagement (DE-588)4219057-5 gnd |
topic_facet | Kwaliteitscontrole Management Productie Production - Gestion - Méthodes statistiques Production management Quality control Qualité - Contrôle - Méthodes statistiques Statistische methoden Quality control -- Statistical methods Production management -- Statistical methods Qualitätsmanagement |
url | http://www.loc.gov/catdir/toc/mh021/00027237.html http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009307770&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
work_keys_str_mv | AT pandepeters thesixsigmawayhowgemotorolaandothertopcompaniesarehoningtheirperformance AT neumanrobertp thesixsigmawayhowgemotorolaandothertopcompaniesarehoningtheirperformance AT cavanaghrolandr thesixsigmawayhowgemotorolaandothertopcompaniesarehoningtheirperformance |