Secrets of customer relationship management: it's all about how you make them feel
Gespeichert in:
1. Verfasser: | |
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Format: | Buch |
Sprache: | English |
Veröffentlicht: |
New York [u.a.]
McGraw-Hill
2001
|
Schlagworte: | |
Beschreibung: | XVIII, 316 S. graph. Darst. |
ISBN: | 0071362533 |
Internformat
MARC
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100 | 1 | |a Barnes, James G. |e Verfasser |4 aut | |
245 | 1 | 0 | |a Secrets of customer relationship management |b it's all about how you make them feel |c James G. Barnes |
264 | 1 | |a New York [u.a.] |b McGraw-Hill |c 2001 | |
300 | |a XVIII, 316 S. |b graph. Darst. | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
650 | 4 | |a Relations avec la clientèle | |
650 | 4 | |a Customer relations | |
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999 | |a oai:aleph.bib-bvb.de:BVB01-009301527 |
Datensatz im Suchindex
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---|---|
any_adam_object | |
author | Barnes, James G. |
author_facet | Barnes, James G. |
author_role | aut |
author_sort | Barnes, James G. |
author_variant | j g b jg jgb |
building | Verbundindex |
bvnumber | BV013614575 |
callnumber-first | H - Social Science |
callnumber-label | HF5415 |
callnumber-raw | HF5415.5 |
callnumber-search | HF5415.5 |
callnumber-sort | HF 45415.5 |
callnumber-subject | HF - Commerce |
classification_rvk | QP 620 |
ctrlnum | (OCoLC)44405944 (DE-599)BVBBV013614575 |
dewey-full | 658.8/12 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.8/12 |
dewey-search | 658.8/12 |
dewey-sort | 3658.8 212 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
format | Book |
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geographic | USA (DE-588)4078704-7 gnd |
geographic_facet | USA |
id | DE-604.BV013614575 |
illustrated | Illustrated |
indexdate | 2024-07-09T18:49:00Z |
institution | BVB |
isbn | 0071362533 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-009301527 |
oclc_num | 44405944 |
open_access_boolean | |
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owner_facet | DE-945 DE-573 DE-473 DE-BY-UBG DE-1050 DE-1049 DE-188 |
physical | XVIII, 316 S. graph. Darst. |
publishDate | 2001 |
publishDateSearch | 2001 |
publishDateSort | 2001 |
publisher | McGraw-Hill |
record_format | marc |
spelling | Barnes, James G. Verfasser aut Secrets of customer relationship management it's all about how you make them feel James G. Barnes New York [u.a.] McGraw-Hill 2001 XVIII, 316 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Relations avec la clientèle Customer relations Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Beziehungsmanagement (DE-588)4326109-7 gnd rswk-swf USA (DE-588)4078704-7 gnd rswk-swf USA (DE-588)4078704-7 g Kundenmanagement (DE-588)4236865-0 s DE-604 Beziehungsmanagement (DE-588)4326109-7 s |
spellingShingle | Barnes, James G. Secrets of customer relationship management it's all about how you make them feel Relations avec la clientèle Customer relations Kundenmanagement (DE-588)4236865-0 gnd Beziehungsmanagement (DE-588)4326109-7 gnd |
subject_GND | (DE-588)4236865-0 (DE-588)4326109-7 (DE-588)4078704-7 |
title | Secrets of customer relationship management it's all about how you make them feel |
title_auth | Secrets of customer relationship management it's all about how you make them feel |
title_exact_search | Secrets of customer relationship management it's all about how you make them feel |
title_full | Secrets of customer relationship management it's all about how you make them feel James G. Barnes |
title_fullStr | Secrets of customer relationship management it's all about how you make them feel James G. Barnes |
title_full_unstemmed | Secrets of customer relationship management it's all about how you make them feel James G. Barnes |
title_short | Secrets of customer relationship management |
title_sort | secrets of customer relationship management it s all about how you make them feel |
title_sub | it's all about how you make them feel |
topic | Relations avec la clientèle Customer relations Kundenmanagement (DE-588)4236865-0 gnd Beziehungsmanagement (DE-588)4326109-7 gnd |
topic_facet | Relations avec la clientèle Customer relations Kundenmanagement Beziehungsmanagement USA |
work_keys_str_mv | AT barnesjamesg secretsofcustomerrelationshipmanagementitsallabouthowyoumakethemfeel |