Developing management skills for Europe:
Gespeichert in:
| Hauptverfasser: | , , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Harlow u.a.
Financial Times Prentice Hall
2000
|
| Ausgabe: | 2. ed. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XVI, 710 S. graph. Darst. |
| ISBN: | 0201342766 |
Internformat
MARC
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| 100 | 1 | |a Whetten, David A. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Developing management skills for Europe |c David A. Whetten ; Kim S. Cameron ; Mike Woods |
| 250 | |a 2. ed. | ||
| 264 | 1 | |a Harlow u.a. |b Financial Times Prentice Hall |c 2000 | |
| 300 | |a XVI, 710 S. |b graph. Darst. | ||
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Datensatz im Suchindex
| _version_ | 1804128116199653376 |
|---|---|
| adam_text | Contents
Preface to the Fourth American Edition x
Preface to the First European Edition xiv
Preface to the Second European Edition xv
Introduction 1
Management into the twenty first century 1
The skills of the new organisations 3
Improving management skills 4
Organisation of the book 10
Personal assessment of management skills 12
part i Intrapersonal Skills 28
1 Developing Self awareness 30
Skill Pre assessment 32
Skill Learning 45
Key dimensions of self awareness 45
The sensitive line 47
Cognitive styles 49
Learning styles 53
Personal values 59
Ethical decision making 68
Attitudes towards change 70
Interpersonal needs 73
Summary 78
Behavioural guidelines 79
Skill Analysis 79
Skill Practice 83
Skill Application 87
Vi CONTENTS
2 Managing Stress 90
Skill Pre assessment 91
Skill Learning 97
Stress at work 97
Stress for individuals 100
Stressors 104
Eliminating stressors 107
Developing resilience 126
Temporary stress reduction techniques 138
Summary 139
Behavioural guidelines 140
Skill Analysis 141
Skill Practice 148
Skill Application 149
3 Effective Problem Solving 156
Skill Pre assessment 158
Skill Learning 162
Problem solving, creativity and innovation 162
Steps in rational problem solving 163
A basis for all problem solving 164
Limitations of the rational problem solving model 174
Impediments to creative problem solving 175
Problems requiring a creative input 178
Conceptual blocks 180
Review of conceptual blocks 196
Conceptual blockbusting 196
Stages in creative thought 197
Methods for improving problem definition 198
Generate more alternatives 204
Hints for applying problem solving techniques 207
Summary 214
Behavioural guidelines 215
Skill Analysis 216
Skill Practice 218
Skill Application 220
part 2 Interpersonal Skills 222
4 Constructive Communication 224
Skill Pre assessment 226
Skill Learning 229
The importance of effective communication 229
CONTENTS Vil
Focus on accuracy 230
Constructive communication 232
Coaching, counselling and consulting 234
Setting objectives 235
Defensive and patronising behaviours 239
Summary 260
Behavioural guidelines 260
Skill Analysis 261
Skill Practice 264
Skill Application 269
5 Effective Motivation 272
Skill Pre assessment 274
Skill Learning 276
Increasing motivation and performance 276
Diagnosing work performance problems 276
Motivating others 277
Enhancing an individual s ability 278
Remedies for failing performance due to lack of ability 279
Fostering a motivating work environment 281
Elements of an integrated motivation policy 284
Improving behaviours 298
Internal job characteristics 302
Equitable distribution of rewards 306
Providing timely rewards and accurate feedback 307
Summary 310
Behavioural guidelines 311
Skill Analysis 312
Skill Practice 320
Skill Application 326
6 Constructive Conflict Management 330
Skill Pre assessment 331
Skill Learning 333
Management conflict 333
Personal beliefs that fog one s appropriate action 337
Interpersonal conflict 338
Responses to conflict 342
Negotiation strategies 344
Selecting the appropriate approach 348
Resolving confrontations using the collaborative approach 351
Summary 366
Behavioural guidelines 368
Viii CONTENTS
Skill Analysis 370
Skill Practice 374
Skill Application 387
part 3 People Management 390
7 Effective Empowerment and Delegation 392
Skill Pre assessment 395
Skill Learning 397
Empowerment and delegation 397
What is empowerment? 402
Historical roots of empowerment 405
Inhibitors to empowerment 406
Dimensions of empowerment 408
Developing empowerment 414
Principles of empowered delegation 425
Summary 436
Behavioural guidelines 437
Skill Analysis 440
Skill Practice 442
Skill Application 448
8 Teams, Leaders and Managers 450
Skill Pre assessment 451
Skill Learning 456
Developing teams and teamwork 456
The death of the command and control organisation 459
The growth of team culture 467
Stages of the development of teams 473
Styles of management 483
Leadership in the new organisations 485
Situational leadership 487
New models of management 490
Stages of empowerment 491
Managing chaos: a theory of empowerment 495
New management and leadership models 497
Transformational leadership 500
A model for leadership and the learning organisation 502
Summary 508
Skill Analysis 508
Skill Application 513
CONTENTS ix
part 4 Specific Communication Skills 516
SUPPLEMENT A: Conducting Meetings 5is
SUPPLEMENT B: Making Oral Presentations 548
SUPPLEMENT C: Interviewing 576
SUPPLEMENT D: Management of Information 604
APPENDIX 1: Scoring Keys and Supplemental Materials 611
APPENDIX 2: Glossary 655
APPENDIX 3: References 669
Index 699
|
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| edition | 2. ed. |
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| geographic | Europa (DE-588)4015701-5 gnd |
| geographic_facet | Europa |
| id | DE-604.BV013342286 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T18:44:07Z |
| institution | BVB |
| isbn | 0201342766 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-009098388 |
| oclc_num | 540692451 |
| open_access_boolean | |
| owner | DE-M347 |
| owner_facet | DE-M347 |
| physical | XVI, 710 S. graph. Darst. |
| publishDate | 2000 |
| publishDateSearch | 2000 |
| publishDateSort | 2000 |
| publisher | Financial Times Prentice Hall |
| record_format | marc |
| spelling | Whetten, David A. Verfasser aut Developing management skills for Europe David A. Whetten ; Kim S. Cameron ; Mike Woods 2. ed. Harlow u.a. Financial Times Prentice Hall 2000 XVI, 710 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Management-europe Führungskraft (DE-588)4071497-4 gnd rswk-swf Schulung (DE-588)4136792-3 gnd rswk-swf Europa (DE-588)4015701-5 gnd rswk-swf Europa (DE-588)4015701-5 g Führungskraft (DE-588)4071497-4 s Schulung (DE-588)4136792-3 s DE-604 Cameron, Kim S. Verfasser aut Woods, Mike Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009098388&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Whetten, David A. Cameron, Kim S. Woods, Mike Developing management skills for Europe Management-europe Führungskraft (DE-588)4071497-4 gnd Schulung (DE-588)4136792-3 gnd |
| subject_GND | (DE-588)4071497-4 (DE-588)4136792-3 (DE-588)4015701-5 |
| title | Developing management skills for Europe |
| title_auth | Developing management skills for Europe |
| title_exact_search | Developing management skills for Europe |
| title_full | Developing management skills for Europe David A. Whetten ; Kim S. Cameron ; Mike Woods |
| title_fullStr | Developing management skills for Europe David A. Whetten ; Kim S. Cameron ; Mike Woods |
| title_full_unstemmed | Developing management skills for Europe David A. Whetten ; Kim S. Cameron ; Mike Woods |
| title_short | Developing management skills for Europe |
| title_sort | developing management skills for europe |
| topic | Management-europe Führungskraft (DE-588)4071497-4 gnd Schulung (DE-588)4136792-3 gnd |
| topic_facet | Management-europe Führungskraft Schulung Europa |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009098388&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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