Call center praxis: den telefonischen Kundenservice erfolgreich organisieren
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | German |
| Veröffentlicht: |
Stuttgart
Schäffer-Poeschel
1997
|
| Schlagworte: | |
| Beschreibung: | X, 179 S.: graph. Darst. |
| ISBN: | 3791011626 |
Internformat
MARC
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| 264 | 1 | |a Stuttgart |b Schäffer-Poeschel |c 1997 | |
| 300 | |a X, 179 S.: graph. Darst. | ||
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| 650 | 7 | |a Unternehmen |2 swd | |
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Datensatz im Suchindex
| _version_ | 1804127975158841344 |
|---|---|
| any_adam_object | |
| author | Wiencke, Wolfgang Koke, Dorothee 1969- |
| author_GND | (DE-588)121168018 |
| author_facet | Wiencke, Wolfgang Koke, Dorothee 1969- |
| author_role | aut aut |
| author_sort | Wiencke, Wolfgang |
| author_variant | w w ww d k dk |
| building | Verbundindex |
| bvnumber | BV013218139 |
| classification_rvk | QP 620 QP 621 |
| ctrlnum | (OCoLC)40285730 (DE-599)BVBBV013218139 |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV013218139 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-09T18:41:53Z |
| institution | BVB |
| isbn | 3791011626 |
| language | German |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-009006850 |
| oclc_num | 40285730 |
| open_access_boolean | |
| owner | DE-19 DE-BY-UBM DE-91 DE-BY-TUM |
| owner_facet | DE-19 DE-BY-UBM DE-91 DE-BY-TUM |
| physical | X, 179 S.: graph. Darst. |
| publishDate | 1997 |
| publishDateSearch | 1997 |
| publishDateSort | 1997 |
| publisher | Schäffer-Poeschel |
| record_format | marc |
| spelling | Wiencke, Wolfgang Verfasser aut Call center praxis den telefonischen Kundenservice erfolgreich organisieren Wolfgang Wiencke ; Dorothee Koke Stuttgart Schäffer-Poeschel 1997 X, 179 S.: graph. Darst. txt rdacontent n rdamedia nc rdacarrier Call Center swd Management swd Unternehmen swd Telemarketing (DE-588)4215401-7 gnd rswk-swf Management (DE-588)4037278-9 gnd rswk-swf Telefonverkauf (DE-588)4117183-4 gnd rswk-swf Unternehmen (DE-588)4061963-1 gnd rswk-swf Callcenter (DE-588)4456666-9 gnd rswk-swf Unternehmen (DE-588)4061963-1 s Callcenter (DE-588)4456666-9 s Management (DE-588)4037278-9 s DE-604 Telemarketing (DE-588)4215401-7 s 1\p DE-604 Telefonverkauf (DE-588)4117183-4 s 2\p DE-604 Koke, Dorothee 1969- Verfasser (DE-588)121168018 aut 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 2\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Wiencke, Wolfgang Koke, Dorothee 1969- Call center praxis den telefonischen Kundenservice erfolgreich organisieren Call Center swd Management swd Unternehmen swd Telemarketing (DE-588)4215401-7 gnd Management (DE-588)4037278-9 gnd Telefonverkauf (DE-588)4117183-4 gnd Unternehmen (DE-588)4061963-1 gnd Callcenter (DE-588)4456666-9 gnd |
| subject_GND | (DE-588)4215401-7 (DE-588)4037278-9 (DE-588)4117183-4 (DE-588)4061963-1 (DE-588)4456666-9 |
| title | Call center praxis den telefonischen Kundenservice erfolgreich organisieren |
| title_auth | Call center praxis den telefonischen Kundenservice erfolgreich organisieren |
| title_exact_search | Call center praxis den telefonischen Kundenservice erfolgreich organisieren |
| title_full | Call center praxis den telefonischen Kundenservice erfolgreich organisieren Wolfgang Wiencke ; Dorothee Koke |
| title_fullStr | Call center praxis den telefonischen Kundenservice erfolgreich organisieren Wolfgang Wiencke ; Dorothee Koke |
| title_full_unstemmed | Call center praxis den telefonischen Kundenservice erfolgreich organisieren Wolfgang Wiencke ; Dorothee Koke |
| title_short | Call center praxis |
| title_sort | call center praxis den telefonischen kundenservice erfolgreich organisieren |
| title_sub | den telefonischen Kundenservice erfolgreich organisieren |
| topic | Call Center swd Management swd Unternehmen swd Telemarketing (DE-588)4215401-7 gnd Management (DE-588)4037278-9 gnd Telefonverkauf (DE-588)4117183-4 gnd Unternehmen (DE-588)4061963-1 gnd Callcenter (DE-588)4456666-9 gnd |
| topic_facet | Call Center Management Unternehmen Telemarketing Telefonverkauf Callcenter |
| work_keys_str_mv | AT wienckewolfgang callcenterpraxisdentelefonischenkundenserviceerfolgreichorganisieren AT kokedorothee callcenterpraxisdentelefonischenkundenserviceerfolgreichorganisieren |