Talking at cross purposes: the dynamics of miscommunication
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Amsterdam [u.a.]
Benjamins
2000
|
| Schriftenreihe: | [Pragmatics & beyond
New series] ; 62 |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Zugl.: Diss. |
| Beschreibung: | XIV, 263 S. graph. Darst. |
| ISBN: | 9027250766 1556199406 |
Internformat
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| 245 | 1 | 0 | |a Talking at cross purposes |b the dynamics of miscommunication |c Angeliki Tzanne |
| 246 | 1 | 3 | |a Talking at cross-purposes |
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| 490 | 1 | |a [Pragmatics & beyond : New series] |v 62 | |
| 500 | |a Zugl.: Diss. | ||
| 650 | 7 | |a Communicatie |2 gtt | |
| 650 | 4 | |a Communication interpersonnelle | |
| 650 | 4 | |a Interaction sociale | |
| 650 | 4 | |a Malentendus (Communication) | |
| 650 | 7 | |a Mislukkingen |2 gtt | |
| 650 | 4 | |a Kommunikation | |
| 650 | 4 | |a Miscommunication | |
| 650 | 4 | |a Interpersonal communication | |
| 650 | 4 | |a Social interaction | |
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Datensatz im Suchindex
| _version_ | 1804127807471616000 |
|---|---|
| adam_text | Contents
Chapter 1: Introduction
1. Preamble l
2. Miscommunication and the study of cross-cultural encounters 6
3. Approaching miscommunication from a pragmatic point of view 8
3.1 The dynamic nature of interaction 9
3.2 The dynamic construction of interpretative context 11
3.3 Misunderstanding roles and goals in interaction 12
4. The data l5
4.1 Natural and simulated discourse in the study of 16
miscommunication
4.2 Identifying misunderstandings in natural and simulated 18
discourse
4.3 Possible misunderstandings
4.4 Analysis of the data
5. Outline of the book
Chapter 2: Previous work on miscommunication
1. Approaches to miscommunication
2. Sensitivity areas in (mis)communication
3. Terms and definitions in the study of miscommunication 33
3.1 Terms and definitions in the present study 3J
3.2 Terms and definitions from the literature on
miscommunication
4. Defining miscommunication: some aspects of misunderstandings 43
Chapter 3: The creation of miscommunication: Linguistic context
introduction
1. The origin of misunderstandings
1.1 Sources, trouble-source turns and the creation of
misunderstandings
xii Talking at Cross-Purposes
1.2 Approaches to the origin of misunderstandings 51
2. Sources of misunderstandings and levels of Speaker meaning 59
2.1 Misunderstanding utterance meaning 62
2.2 Misunderstanding force 67
2.3 Misunderstanding both levels of Speaker meaning 70
2.4 Ulterior goals in interaction 72
3. Topic management and the process of discourse 75
3.1 Topic shifts 75
3.2 Maintaining topical coherence at the expense of making sense 76
3.3 Introducing a personal topic versus speaking topically 78
4. Misunderstandings and sequencing in conversation 79
5. Successive misunderstandings in conversation 82
6. Conclusion 83
Chapter 4: The creation of miscommunieation: Situational context
Introduction 85
1. The context of Situation 88
1.1 Aspects and components of Situation identified by previous 89
work
1.2 Orientation of the present study 93
2. Discourse roles and (mis)interpretation in social interaction 94
2.1 Auditor as hearer 95
2.2 Bystander as hearer 96
2.3 Audience as hearer 98
3. Social roles in miscommunieation 99
3.1 Categories of social roles 99
3.2 The role of social roles in (mis)interpretation 103
4. Framing situated activities 105
5. Role breaks and the creation of misunderstandings 108
5.1 Miscommunieation and dormant role enaetment 108
5.2 Alignment changes and (mis)communication 110
6. Roles and physical properties 115
7. Misunderstandings and physical setting 118
7.1 Physical environment 118
7.2 Miscommunieation and the relevance of physical activities 121
8. Conclusion 124
Contents xiii
Chapter 5: The development of miscommunication in situated
discourse
Introduction 127
1. Reparative steps and structures of situated misunderstandings 128
1.1 Review of the literature on repair 128
1.2 Structures of misunderstandings 134
1.3 Realisation, repair-attempt and repair-outcome indications 139
2. Patterns of reparative steps in situated discourse 144
24 Errors, trouble-in-talk and misunderstandings 144
2.2 Courses of development of misunderstandings 146
3. The structuring of MRTs and RAs in situated misunderstandings 149
3.1 Immediate realisation and repair-attempt 150
3.1.1 MRT as check for understanding 150
3.1.2 Teases 152
3.1.3 Other (than speaker)-repair 153
3.2 Delayed realisation 155
3.3 Delayed repair-attempt 157
4. Forms and functions of repair-attempts in miscommunication 159
4.1 Repair-attempt formats in the context of Situation 160
4.1.1 Repair-attempts as formulations of TST and MRT 160
4.1.2 Failed repair-attempts i63
4.2 Repair-attempt avoidance 168
5. Non-realised misunderstandings 2
5.1 Accidental prompting 172
5.2 Allow accidental prompting 174
5.3 Realisation for analyst-participant / audience only 176
6. Miscommunication complexes in interaction I77
7. Conclusion 184
Chapter 6: Miscommunication, face-threats and facework in social
interaction
Introduction 187
1 • Miscommunication and face considerations in social interaction 188
2. The concepts of face and facework in interaction 189
3. Misunderstanding as a Face-Threatening Situation (FTS) 192
3-1 Realisation and repair-attempt: actual and prospective threat 193
3-2 The threat of miscommunication in situational context 195
xiv Talking at Cross-Purposes
4. Speaker facework and repair-attempt strategies 199
4.1 Repair-attempt forms and strategies 200
4.2 Repair strategies in the specific context of interaction 206
4.2.1 Asymmetrical encounters: powerful Speaker 207
4.2.2 Asymmetrical encounters: powerful hearer 209
4.2.3 Symmetrical encounters 211
5. Other-repair: priority to face considerations 214
5.1 Other-repair in symmetrical situations 215
5.2 Other-repair in asymmetrical situations 216
6. Hearer s facework strategies 219
6.1 Avoidance of threat in accidental repair 219
6.2 Apologies / attacks expressed in ROIs 220
6.3 Other metacomnmnicative comments 221
6.3.1 Refer to misunderstanding as a general phenomenon 221
6.3.2 Comments showing consideration-for-other 223
7. Intentional misunderstandings as facework 223
7.1 Teasing as a face-enhancing strategy in interaction 224
7.2 Intentional misunderstandings as hearer s face-saving 225
strategy
7.3 Intentional misunderstandings as an attack to the Speaker s 227
face
8. Conclusion 230
Chapter 7: Conclusion
1. Findings, conclusions and implications 234
2. Future research 237
3. Cross-cultural miscommunication and frame shifts in interaction 239
Bibliography
Plays and films used as data 243
References 245
|
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| spelling | Tzanne, Angelikē ca. 20./21. Jh. Verfasser (DE-588)15297914X aut Talking at cross purposes the dynamics of miscommunication Angeliki Tzanne Talking at cross-purposes Amsterdam [u.a.] Benjamins 2000 XIV, 263 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier [Pragmatics & beyond : New series] 62 Zugl.: Diss. Communicatie gtt Communication interpersonnelle Interaction sociale Malentendus (Communication) Mislukkingen gtt Kommunikation Miscommunication Interpersonal communication Social interaction Kommunikation (DE-588)4031883-7 gnd rswk-swf Sprache (DE-588)4056449-6 gnd rswk-swf Missverständnis (DE-588)4280297-0 gnd rswk-swf (DE-588)4113937-9 Hochschulschrift gnd-content Kommunikation (DE-588)4031883-7 s Sprache (DE-588)4056449-6 s Missverständnis (DE-588)4280297-0 s DE-604 [Pragmatics & beyond New series] ; 62 (DE-604)BV002551261 62 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008931046&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Tzanne, Angelikē ca. 20./21. Jh Talking at cross purposes the dynamics of miscommunication [Pragmatics & beyond Communicatie gtt Communication interpersonnelle Interaction sociale Malentendus (Communication) Mislukkingen gtt Kommunikation Miscommunication Interpersonal communication Social interaction Kommunikation (DE-588)4031883-7 gnd Sprache (DE-588)4056449-6 gnd Missverständnis (DE-588)4280297-0 gnd |
| subject_GND | (DE-588)4031883-7 (DE-588)4056449-6 (DE-588)4280297-0 (DE-588)4113937-9 |
| title | Talking at cross purposes the dynamics of miscommunication |
| title_alt | Talking at cross-purposes |
| title_auth | Talking at cross purposes the dynamics of miscommunication |
| title_exact_search | Talking at cross purposes the dynamics of miscommunication |
| title_full | Talking at cross purposes the dynamics of miscommunication Angeliki Tzanne |
| title_fullStr | Talking at cross purposes the dynamics of miscommunication Angeliki Tzanne |
| title_full_unstemmed | Talking at cross purposes the dynamics of miscommunication Angeliki Tzanne |
| title_short | Talking at cross purposes |
| title_sort | talking at cross purposes the dynamics of miscommunication |
| title_sub | the dynamics of miscommunication |
| topic | Communicatie gtt Communication interpersonnelle Interaction sociale Malentendus (Communication) Mislukkingen gtt Kommunikation Miscommunication Interpersonal communication Social interaction Kommunikation (DE-588)4031883-7 gnd Sprache (DE-588)4056449-6 gnd Missverständnis (DE-588)4280297-0 gnd |
| topic_facet | Communicatie Communication interpersonnelle Interaction sociale Malentendus (Communication) Mislukkingen Kommunikation Miscommunication Interpersonal communication Social interaction Sprache Missverständnis Hochschulschrift |
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