If only we knew what we know: the transfer of international knowledge and best practice
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
New York, NY
Free Press
1998
|
| Schlagworte: | |
| Online-Zugang: | Contributor biographical information Publisher description Inhaltsverzeichnis |
| Beschreibung: | XVII, 238 S. graph. Darst. |
| ISBN: | 0684844745 |
Internformat
MARC
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| 264 | 1 | |a New York, NY |b Free Press |c 1998 | |
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| 650 | 4 | |a Knowledge management | |
| 650 | 4 | |a Communication in organizations | |
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Datensatz im Suchindex
| _version_ | 1804127702941171712 |
|---|---|
| adam_text | CONTENTS
Preface ix
Acknowledgments xvii
PART ONE: A FRAMEWORK FOR
INTERNAL KNOWLEDGE TRANSFER
1. Definitions of Knowledge and Knowledge Management .... 3
2. KM in Action—The Transfer of Best Practices 11
3. The Barriers to Internal Transfer 16
4. A Model for Best Practice Transfer 21
PART TWO: THE THREE VALUE PROPOSITIONS
5. Find Your Value Proposition 31
6. Customer Intimacy 38
7. Product to Market Excellence 47
8. Achieving Operational Excellence 59
PART THREE: THE FOUR ENABLERS OF TRANSFER
9. Culture, the Unseen Hand 71
10. Using Information Technology to Support
Knowledge Transfer 85
11. Creating the Knowledge Infrastructure 107
12. Measuring the Impact of Transfer 126
PART FOUR: REPORTS FROM THE FRONT LINES:
PIONEER CASE STUDIES
13. The View from the Top 141
14 Buckman Laboratories: Empowered by K Netix® 144
15. TI s Best Practice Sharing Engine 152
16. Becoming a Knowledge Bank 160
17. Sequent Computer s Knowledge Slingshot 170
PART FIVE: THE FOUR PHASE PROCESS:
OR WHAT DO I DO ON MONDAY MORNING?
18. Plan, Assess, and Prepare: Phase 1 183
19. Designing the Transfer Project: Phase 2 191
20. Implementation: Phase 3 199
21. Transition and Scale Up: Phase 4 208
PART SIX: CONCLUSION
22. Enduring Principles 223
Appendix
The Knowledge Management Assessment Tool (KMAT)®. . 227
References 211
Index 253
|
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| spelling | O'Dell, Carla 1950- Verfasser aut If only we knew what we know the transfer of international knowledge and best practice Carla O'Dell ; C. Jackson Grayson New York, NY Free Press 1998 XVII, 238 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Organizational learning Knowledge management Communication in organizations Benchmarking (Management) Benchmarking (DE-588)4329573-3 gnd rswk-swf Organisatorisches Lernen (DE-588)4198012-8 gnd rswk-swf Know-how-Transfer (DE-588)4031370-0 gnd rswk-swf Wissensmanagement (DE-588)4561842-2 gnd rswk-swf Wissensmanagement (DE-588)4561842-2 s DE-604 Organisatorisches Lernen (DE-588)4198012-8 s Know-how-Transfer (DE-588)4031370-0 s DE-188 Benchmarking (DE-588)4329573-3 s Grayson, Charles J. Verfasser aut http://www.loc.gov/catdir/bios/simon051/98018441.html Contributor biographical information http://www.loc.gov/catdir/description/simon052/98018441.html Publisher description HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008861051&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | O'Dell, Carla 1950- Grayson, Charles J. If only we knew what we know the transfer of international knowledge and best practice Organizational learning Knowledge management Communication in organizations Benchmarking (Management) Benchmarking (DE-588)4329573-3 gnd Organisatorisches Lernen (DE-588)4198012-8 gnd Know-how-Transfer (DE-588)4031370-0 gnd Wissensmanagement (DE-588)4561842-2 gnd |
| subject_GND | (DE-588)4329573-3 (DE-588)4198012-8 (DE-588)4031370-0 (DE-588)4561842-2 |
| title | If only we knew what we know the transfer of international knowledge and best practice |
| title_auth | If only we knew what we know the transfer of international knowledge and best practice |
| title_exact_search | If only we knew what we know the transfer of international knowledge and best practice |
| title_full | If only we knew what we know the transfer of international knowledge and best practice Carla O'Dell ; C. Jackson Grayson |
| title_fullStr | If only we knew what we know the transfer of international knowledge and best practice Carla O'Dell ; C. Jackson Grayson |
| title_full_unstemmed | If only we knew what we know the transfer of international knowledge and best practice Carla O'Dell ; C. Jackson Grayson |
| title_short | If only we knew what we know |
| title_sort | if only we knew what we know the transfer of international knowledge and best practice |
| title_sub | the transfer of international knowledge and best practice |
| topic | Organizational learning Knowledge management Communication in organizations Benchmarking (Management) Benchmarking (DE-588)4329573-3 gnd Organisatorisches Lernen (DE-588)4198012-8 gnd Know-how-Transfer (DE-588)4031370-0 gnd Wissensmanagement (DE-588)4561842-2 gnd |
| topic_facet | Organizational learning Knowledge management Communication in organizations Benchmarking (Management) Benchmarking Organisatorisches Lernen Know-how-Transfer Wissensmanagement |
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