Into the networked age: how IBM and other firms are getting there now
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
New York [u.a.]
Oxford Univ. Press
1999
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XXI, 233 S. |
| ISBN: | 0195124499 |
Internformat
MARC
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Datensatz im Suchindex
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| adam_text | Ä
I
I
Contents
i Foreword fx
Preface xüi
About the Authors: The IBM Team xvii
Part One: Confronting Change 1
Chapter 1. The Challenge of Change,
the Response of Transformation 3
The Unavoidable Stakes 6
Management and Transformation 8
Mapping the Way 9
Successful Transformation 13
Summary 17
Chapter 2. How the Rules of the Game Are Changing 20
An Economic Revolution 22
Identifying and Understanding Change 24
How Change Is Changing 28
The New Competition 34
What Does It All Mean? 36
Summary 38
Chapter 3. Making Customers into Partners 40
How to Put the Customer First 42
Analyzing Value to the Customer 46
The CVM Difference 53
When Is CVM Appropriate? 57
Putting CVM into Action 58
Keeping CVM Going 60
Summary 61
v
I
v|_ Contents :
Part Two: Leading Through Knowledge 63
Chapter 4. Managing Knowledge:
Issues and Implications 65
What Is Knowledge? 67
Why Knowledge? Why Now? 69
What Knowledge Issues Do Firms Face? 72
Summary 80
Chapter 5. How to Manage Knowledge 82
Components of Knowledge Management 83
Principles of Knowledge Management 87
Enemies of Knowledge Management 93
What Can Management Do? 96
Summary 98
Chapter 6. The Leveraging of Knowledge 100
How to Identify Competencies 103
How to Benefit from Competencies 107
Putting Competencies to Work 112
Summary 115
Part Three: Managing by Process 117
Chapter 7. The X Factor in Transformation 119
The Three C s of Process 122
Questions and Issues 125
High Level Processes 127
Additional Processes to Implement 130
Leading with Process Management 132
New Forms of Leadership 134
Summary I37
Chapter 8. Process Management in Action 139
Transformation Drivers 141
Managing for Growth 146
The Outcome 151
Summary 154
Part Four: Leveraging Technology 157
Chapter 9. Working Partners: Strategy and Technology 159
Transforming Entire Industries 161
Management Rethinking 164
Value Propositions and Attributes 168
Identifying Capabilities 171
Summary 173
Contents vii
Chapter 10. Technologies for Today and Tomorrow 176
Some Basics 179
Advances in IT 180
Computer Interfaces 181
Collaboration/Enablement 184
Advanced Processing 186
Connection/Distribution Applications 192
The Outlook 193
Summary 194
Part Five: Mastering Change 197
Chapter 11. Leading the Way 199
Creating Strategies 201
The Role of Knowledge 201
The Shift to Process 202
The Impact of Technology 203
Transformation Lessons 204
The Crucial Role of Leadership 205
Summary 212
Notes 215
Index 225
|
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| illustrated | Not Illustrated |
| indexdate | 2024-07-09T18:34:57Z |
| institution | BVB |
| isbn | 0195124499 |
| language | English |
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| physical | XXI, 233 S. |
| publishDate | 1999 |
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| spelling | Cortada, James W. 1946- Verfasser (DE-588)132890895 aut Into the networked age how IBM and other firms are getting there now James W. Cortada ; Thomas S. Hargraves New York [u.a.] Oxford Univ. Press 1999 XXI, 233 S. txt rdacontent n rdamedia nc rdacarrier International Business Machines Corporation IBM Corporation (DE-588)1042-X gnd rswk-swf IBM gtt Organisatieontwikkeling gtt Multinationales Unternehmen Business networks International business enterprises Management Strategic alliances (Business) Multinationales Unternehmen (DE-588)4075092-9 gnd rswk-swf Unternehmenskooperation (DE-588)4078604-3 gnd rswk-swf Strategische Allianz (DE-588)4274322-9 gnd rswk-swf IBM Corporation (DE-588)1042-X b Unternehmenskooperation (DE-588)4078604-3 s Strategische Allianz (DE-588)4274322-9 s DE-604 Multinationales Unternehmen (DE-588)4075092-9 s Hargraves, Thomas S. Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008749563&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Cortada, James W. 1946- Hargraves, Thomas S. Into the networked age how IBM and other firms are getting there now International Business Machines Corporation IBM Corporation (DE-588)1042-X gnd IBM gtt Organisatieontwikkeling gtt Multinationales Unternehmen Business networks International business enterprises Management Strategic alliances (Business) Multinationales Unternehmen (DE-588)4075092-9 gnd Unternehmenskooperation (DE-588)4078604-3 gnd Strategische Allianz (DE-588)4274322-9 gnd |
| subject_GND | (DE-588)1042-X (DE-588)4075092-9 (DE-588)4078604-3 (DE-588)4274322-9 |
| title | Into the networked age how IBM and other firms are getting there now |
| title_auth | Into the networked age how IBM and other firms are getting there now |
| title_exact_search | Into the networked age how IBM and other firms are getting there now |
| title_full | Into the networked age how IBM and other firms are getting there now James W. Cortada ; Thomas S. Hargraves |
| title_fullStr | Into the networked age how IBM and other firms are getting there now James W. Cortada ; Thomas S. Hargraves |
| title_full_unstemmed | Into the networked age how IBM and other firms are getting there now James W. Cortada ; Thomas S. Hargraves |
| title_short | Into the networked age |
| title_sort | into the networked age how ibm and other firms are getting there now |
| title_sub | how IBM and other firms are getting there now |
| topic | International Business Machines Corporation IBM Corporation (DE-588)1042-X gnd IBM gtt Organisatieontwikkeling gtt Multinationales Unternehmen Business networks International business enterprises Management Strategic alliances (Business) Multinationales Unternehmen (DE-588)4075092-9 gnd Unternehmenskooperation (DE-588)4078604-3 gnd Strategische Allianz (DE-588)4274322-9 gnd |
| topic_facet | International Business Machines Corporation IBM Corporation IBM Organisatieontwikkeling Multinationales Unternehmen Business networks International business enterprises Management Strategic alliances (Business) Unternehmenskooperation Strategische Allianz |
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