The organisation of innovation in services:
Gespeichert in:
1. Verfasser: | |
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Format: | Buch |
Sprache: | English |
Veröffentlicht: |
Frederiksberg
Roskilde Univ. Press
1998
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Ausgabe: | 1. ed. |
Schlagworte: | |
Online-Zugang: | Inhaltsverzeichnis |
Beschreibung: | 400 S. graph. Darst. |
ISBN: | 8778670608 |
Internformat
MARC
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245 | 1 | 0 | |a The organisation of innovation in services |c Jon Sundbo |
250 | |a 1. ed. | ||
264 | 1 | |a Frederiksberg |b Roskilde Univ. Press |c 1998 | |
300 | |a 400 S. |b graph. Darst. | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
650 | 7 | |a Dienstensector |2 gtt | |
650 | 7 | |a Gestion d'entreprise - Innovations |2 ram | |
650 | 7 | |a Marketing des services - Innovations |2 ram | |
650 | 7 | |a Services (activités tertiaires) - Innovations |2 ram | |
650 | 7 | |a Vernieuwing |2 gtt | |
650 | 0 | 7 | |a Dienstleistungsbetrieb |0 (DE-588)4012181-1 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Innovation |0 (DE-588)4027089-0 |2 gnd |9 rswk-swf |
689 | 0 | 0 | |a Dienstleistungsbetrieb |0 (DE-588)4012181-1 |D s |
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999 | |a oai:aleph.bib-bvb.de:BVB01-008712204 |
Datensatz im Suchindex
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adam_text | Contents
Introduction 1
1. The topic and purpose of the book 2
2. The Topic and Research Question of the Analysis 5
3. Outline of the Book
Part 1 The Research Issue 7
Chapter 1 Service, Innovation and Technology 8
1. Service Sector and Service Production 8
2. The Concept of Innovation and Related Concepts 11
3. The Concept of Technology 16
Chapter 2 Research questions 18
1. The aim of the study: The generation of theory 18
2. The Research Questions 18
3. The Area of Validity of the Study 21
Chapter 3 Method 24
1. The General Nature and Cognitive Status of the Analysis 24
2. The Generation of Theory From Multiple Cases 27
3. Multiple Types of Data The Triangular Method 31
4. The Method of this Analysis 32
5. The Selection Procedure: Industries and Case Companies 34
6. Empirical Methods of Collecting and Analysis 42
7. Historical Period of Validity 50
Part 2 The Interpretative Theory 51
Chapter 4 Theory: Innovation and Service 52
1. Theories About the Service Company and Service Activities 52
2. Innovation and Services 67
3. Three Determinants of Innovation 73
4. The Organisation of Innovation 74
5. Conclusion 100
Chapter 5 Concepts of Organisation and Strategy in the Analysis 103
1. Total Organisational Model of this Analysis: The Dual Organisation
Structure 104
2. Strategy as an Organisational Factor 117
3. Conclusion: The Organisational Model in Relation to the Service
Company 130
Part 3 Structural Analysis 135
Chapter 6 Taxonomy for the organisation of innovation 136
1. On the Taxonomical Method 136
2. The Taxonomy System I37
3. Causes for the Specific Organisations of Innovation 150
Chapter 7 The Organisation of Innovation and Strategy 160
1. Strategy 161
2. The Organisation of Innovation 1™
3. The Development in Innovation Forms and Processes 205
4. Overall Conclusion about the Strategic Factor and the Organisation
of Innovation 212
Chapter 8 Technology and Entrepreneurship in the
Organisation of Innovation 219
1. External Networks 219
2. The Importance of Technology 222
3. Entrepreneurship 235
4. Conclusion 245
Part 4 Process Analysis 251
Chapter 9 The Innovation Process andlntrapreneurial Roles 252
1. The Theoretical Elements in the Analysis 254
2. The Interplay Between the Managerial Structure and the Loosely
Coupled Interactive Structure in the Innovation Process 257
3. Corporate culture, Intrapreneurial Roles and innovation 259
4. Roles and Innovation Activity 271
5. Conclusion 282
Chapter 10 Phases of the Innovation Process 290
1. The Empirical Material of the Analysis 290
2. The Definition of the Phases in the Innovation Process 291
3. Empirical analysis of the Phases of the Innovation Process 293
4. Conclusion 308
Chapter 11 Innovation Processes and Organisational Learning 313
1. The Material 314
2. Organisational Learning Processes 315
3. The Three Cases 317
4. Comparison of the Innovation Processes 329
5. Conclusion: Generation of Theory on Innovation as a Learning
Process 330
Part 5 The Generated Theory 341
Chapter 12 Conclusion: The Generated Theory 342
1. The Research Questions of the Analysis 343
2. Can the Innovation View Be Applied to Services? 344
3. The Nature of Innovations in Services 349
4. Organisation and Management of Innovation Service Companies 353
5. Conclusion: Are the Industrial Theories of Innovation Applicable
to Services? 371
6. Strategy, Technology Development, and Entrepreneurship as
Innovation Determinants 372
Appendix 1 The Case Companies 376
Appendix 2 Interviews 377
Appendix 3 The Principal Innovations in the Financial Sector 379
References 382
|
any_adam_object | 1 |
author | Sundbo, Jon |
author_facet | Sundbo, Jon |
author_role | aut |
author_sort | Sundbo, Jon |
author_variant | j s js |
building | Verbundindex |
bvnumber | BV012809208 |
classification_rvk | QQ 250 |
ctrlnum | (OCoLC)42824720 (DE-599)BVBBV012809208 |
dewey-full | 658.8 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.8 |
dewey-search | 658.8 |
dewey-sort | 3658.8 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
edition | 1. ed. |
format | Book |
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illustrated | Illustrated |
indexdate | 2024-07-09T18:34:02Z |
institution | BVB |
isbn | 8778670608 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-008712204 |
oclc_num | 42824720 |
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owner | DE-945 |
owner_facet | DE-945 |
physical | 400 S. graph. Darst. |
publishDate | 1998 |
publishDateSearch | 1998 |
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publisher | Roskilde Univ. Press |
record_format | marc |
spelling | Sundbo, Jon Verfasser aut The organisation of innovation in services Jon Sundbo 1. ed. Frederiksberg Roskilde Univ. Press 1998 400 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Dienstensector gtt Gestion d'entreprise - Innovations ram Marketing des services - Innovations ram Services (activités tertiaires) - Innovations ram Vernieuwing gtt Dienstleistungsbetrieb (DE-588)4012181-1 gnd rswk-swf Innovation (DE-588)4027089-0 gnd rswk-swf Dienstleistungsbetrieb (DE-588)4012181-1 s Innovation (DE-588)4027089-0 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008712204&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
spellingShingle | Sundbo, Jon The organisation of innovation in services Dienstensector gtt Gestion d'entreprise - Innovations ram Marketing des services - Innovations ram Services (activités tertiaires) - Innovations ram Vernieuwing gtt Dienstleistungsbetrieb (DE-588)4012181-1 gnd Innovation (DE-588)4027089-0 gnd |
subject_GND | (DE-588)4012181-1 (DE-588)4027089-0 |
title | The organisation of innovation in services |
title_auth | The organisation of innovation in services |
title_exact_search | The organisation of innovation in services |
title_full | The organisation of innovation in services Jon Sundbo |
title_fullStr | The organisation of innovation in services Jon Sundbo |
title_full_unstemmed | The organisation of innovation in services Jon Sundbo |
title_short | The organisation of innovation in services |
title_sort | the organisation of innovation in services |
topic | Dienstensector gtt Gestion d'entreprise - Innovations ram Marketing des services - Innovations ram Services (activités tertiaires) - Innovations ram Vernieuwing gtt Dienstleistungsbetrieb (DE-588)4012181-1 gnd Innovation (DE-588)4027089-0 gnd |
topic_facet | Dienstensector Gestion d'entreprise - Innovations Marketing des services - Innovations Services (activités tertiaires) - Innovations Vernieuwing Dienstleistungsbetrieb Innovation |
url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008712204&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
work_keys_str_mv | AT sundbojon theorganisationofinnovationinservices |