Customer service in health care: a grassroots approach to creating a culture of service excellence
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
San Francisco
Jossey-Bass
2000
|
| Edition: | 1. ed. |
| Subjects: | |
| Physical Description: | XIII, 162 S. graph. Darst. |
| ISBN: | 1556482698 |
Staff View
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| 650 | 4 | |a Patients - Satisfaction | |
| 650 | 4 | |a Soins médicaux - Service à la clientèle | |
| 650 | 4 | |a Health Services |x standards | |
| 650 | 4 | |a Medical care |x Customer services | |
| 650 | 4 | |a Patient Satisfaction | |
| 650 | 4 | |a Patient satisfaction | |
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Record in the Search Index
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| any_adam_object | |
| author | Baird, Kristin |
| author_facet | Baird, Kristin |
| author_role | aut |
| author_sort | Baird, Kristin |
| author_variant | k b kb |
| building | Verbundindex |
| bvnumber | BV012808608 |
| callnumber-first | R - Medicine |
| callnumber-label | R727 |
| callnumber-raw | R727 |
| callnumber-search | R727 |
| callnumber-sort | R 3727 |
| callnumber-subject | R - General Medicine |
| classification_rvk | QX 740 |
| ctrlnum | (OCoLC)41712200 (DE-599)BVBBV012808608 |
| dewey-full | 362.1/068 |
| dewey-hundreds | 300 - Social sciences |
| dewey-ones | 362 - Social problems and services to groups |
| dewey-raw | 362.1/068 |
| dewey-search | 362.1/068 |
| dewey-sort | 3362.1 268 |
| dewey-tens | 360 - Social problems and services; associations |
| discipline | Soziologie Wirtschaftswissenschaften |
| edition | 1. ed. |
| format | Book |
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| illustrated | Illustrated |
| indexdate | 2024-07-09T18:34:02Z |
| institution | BVB |
| isbn | 1556482698 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-008711696 |
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| physical | XIII, 162 S. graph. Darst. |
| publishDate | 2000 |
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| publisher | Jossey-Bass |
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| spelling | Baird, Kristin Verfasser aut Customer service in health care a grassroots approach to creating a culture of service excellence Kristin Baird 1. ed. San Francisco Jossey-Bass 2000 XIII, 162 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Patients - Satisfaction Soins médicaux - Service à la clientèle Health Services standards Medical care Customer services Patient Satisfaction Patient satisfaction |
| spellingShingle | Baird, Kristin Customer service in health care a grassroots approach to creating a culture of service excellence Patients - Satisfaction Soins médicaux - Service à la clientèle Health Services standards Medical care Customer services Patient Satisfaction Patient satisfaction |
| title | Customer service in health care a grassroots approach to creating a culture of service excellence |
| title_auth | Customer service in health care a grassroots approach to creating a culture of service excellence |
| title_exact_search | Customer service in health care a grassroots approach to creating a culture of service excellence |
| title_full | Customer service in health care a grassroots approach to creating a culture of service excellence Kristin Baird |
| title_fullStr | Customer service in health care a grassroots approach to creating a culture of service excellence Kristin Baird |
| title_full_unstemmed | Customer service in health care a grassroots approach to creating a culture of service excellence Kristin Baird |
| title_short | Customer service in health care |
| title_sort | customer service in health care a grassroots approach to creating a culture of service excellence |
| title_sub | a grassroots approach to creating a culture of service excellence |
| topic | Patients - Satisfaction Soins médicaux - Service à la clientèle Health Services standards Medical care Customer services Patient Satisfaction Patient satisfaction |
| topic_facet | Patients - Satisfaction Soins médicaux - Service à la clientèle Health Services standards Medical care Customer services Patient Satisfaction Patient satisfaction |
| work_keys_str_mv | AT bairdkristin customerserviceinhealthcareagrassrootsapproachtocreatingacultureofserviceexcellence |