The customer-centered enterprise: how IBM and other world-class companies achieve extraordinary results by putting customers first
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York [u.a.]
McGraw-Hill
2000
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| Subjects: | |
| Physical Description: | XV, 247 S. graph. Darst. |
| ISBN: | 0071352104 |
Staff View
MARC
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| spelling | Thompson, Harvey Verfasser aut The customer-centered enterprise how IBM and other world-class companies achieve extraordinary results by putting customers first Harvey Thompson New York [u.a.] McGraw-Hill 2000 XV, 247 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier International Business Machines Corporation - Customer services International Business Machines Corporation Customer services Klantenservice gtt Klantgerichtheid gtt Customer relations Customer services Success in business Kundenbetreuung (DE-588)4297543-8 gnd rswk-swf (DE-588)4522595-3 Fallstudiensammlung gnd-content Kundenbetreuung (DE-588)4297543-8 s DE-604 |
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| title | The customer-centered enterprise how IBM and other world-class companies achieve extraordinary results by putting customers first |
| title_auth | The customer-centered enterprise how IBM and other world-class companies achieve extraordinary results by putting customers first |
| title_exact_search | The customer-centered enterprise how IBM and other world-class companies achieve extraordinary results by putting customers first |
| title_full | The customer-centered enterprise how IBM and other world-class companies achieve extraordinary results by putting customers first Harvey Thompson |
| title_fullStr | The customer-centered enterprise how IBM and other world-class companies achieve extraordinary results by putting customers first Harvey Thompson |
| title_full_unstemmed | The customer-centered enterprise how IBM and other world-class companies achieve extraordinary results by putting customers first Harvey Thompson |
| title_short | The customer-centered enterprise |
| title_sort | the customer centered enterprise how ibm and other world class companies achieve extraordinary results by putting customers first |
| title_sub | how IBM and other world-class companies achieve extraordinary results by putting customers first |
| topic | International Business Machines Corporation - Customer services International Business Machines Corporation Customer services Klantenservice gtt Klantgerichtheid gtt Customer relations Customer services Success in business Kundenbetreuung (DE-588)4297543-8 gnd |
| topic_facet | International Business Machines Corporation - Customer services International Business Machines Corporation Customer services Klantenservice Klantgerichtheid Customer relations Customer services Success in business Kundenbetreuung Fallstudiensammlung |
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