The customer-centered enterprise: how IBM and other world-class companies achieve extraordinary results by putting customers first
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
New York [u.a.]
McGraw-Hill
2000
|
| Schlagworte: | |
| Beschreibung: | XV, 247 S. graph. Darst. |
| ISBN: | 0071352104 |
Internformat
MARC
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Datensatz im Suchindex
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| indexdate | 2024-07-09T18:34:02Z |
| institution | BVB |
| isbn | 0071352104 |
| language | English |
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| spelling | Thompson, Harvey Verfasser aut The customer-centered enterprise how IBM and other world-class companies achieve extraordinary results by putting customers first Harvey Thompson New York [u.a.] McGraw-Hill 2000 XV, 247 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier International Business Machines Corporation - Customer services International Business Machines Corporation Customer services Klantenservice gtt Klantgerichtheid gtt Customer relations Customer services Success in business Kundenbetreuung (DE-588)4297543-8 gnd rswk-swf (DE-588)4522595-3 Fallstudiensammlung gnd-content Kundenbetreuung (DE-588)4297543-8 s DE-604 |
| spellingShingle | Thompson, Harvey The customer-centered enterprise how IBM and other world-class companies achieve extraordinary results by putting customers first International Business Machines Corporation - Customer services International Business Machines Corporation Customer services Klantenservice gtt Klantgerichtheid gtt Customer relations Customer services Success in business Kundenbetreuung (DE-588)4297543-8 gnd |
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| title | The customer-centered enterprise how IBM and other world-class companies achieve extraordinary results by putting customers first |
| title_auth | The customer-centered enterprise how IBM and other world-class companies achieve extraordinary results by putting customers first |
| title_exact_search | The customer-centered enterprise how IBM and other world-class companies achieve extraordinary results by putting customers first |
| title_full | The customer-centered enterprise how IBM and other world-class companies achieve extraordinary results by putting customers first Harvey Thompson |
| title_fullStr | The customer-centered enterprise how IBM and other world-class companies achieve extraordinary results by putting customers first Harvey Thompson |
| title_full_unstemmed | The customer-centered enterprise how IBM and other world-class companies achieve extraordinary results by putting customers first Harvey Thompson |
| title_short | The customer-centered enterprise |
| title_sort | the customer centered enterprise how ibm and other world class companies achieve extraordinary results by putting customers first |
| title_sub | how IBM and other world-class companies achieve extraordinary results by putting customers first |
| topic | International Business Machines Corporation - Customer services International Business Machines Corporation Customer services Klantenservice gtt Klantgerichtheid gtt Customer relations Customer services Success in business Kundenbetreuung (DE-588)4297543-8 gnd |
| topic_facet | International Business Machines Corporation - Customer services International Business Machines Corporation Customer services Klantenservice Klantgerichtheid Customer relations Customer services Success in business Kundenbetreuung Fallstudiensammlung |
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