Once a customer, always a customer: how to deliver customer service that creates customers for life

Using simple language, real-life examples, graphs and checklists, this book explains how to deliver exceptional customer service in order to differentiate your business from those of your competitors.

Gespeichert in:
Bibliographische Detailangaben
1. Verfasser: Daffy, Chris (VerfasserIn)
Format: Buch
Sprache:English
Veröffentlicht: Dublin Oak Tree Press 1999
Ausgabe:2. ed., new and expanded
Schlagworte:
Zusammenfassung:Using simple language, real-life examples, graphs and checklists, this book explains how to deliver exceptional customer service in order to differentiate your business from those of your competitors.
Beschreibung:XV, 309 S. Ill., graph. Darst.
ISBN:1860761135

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