Perspectives of information systems:
Gespeichert in:
| Format: | Buch |
|---|---|
| Sprache: | English |
| Veröffentlicht: |
New York [u.a.]
Springer
1999
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Literaturangaben |
| Beschreibung: | XXI, 271 S. graph. Darst. |
| ISBN: | 0387987126 |
Internformat
MARC
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| 245 | 1 | 0 | |a Perspectives of information systems |c Vesa Savolainen, ed. and main author |
| 264 | 1 | |a New York [u.a.] |b Springer |c 1999 | |
| 300 | |a XXI, 271 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 500 | |a Literaturangaben | ||
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Datensatz im Suchindex
| _version_ | 1804127405263028224 |
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| adam_text | Contents
Preface vii
Credits xiii
Parti
Methodologies and Metamodels for Information System
Development and Their Evaluation 1
1. Framework for Information Activities 3
Esa Auramaki, Mauri Leppdnen, and Vesa Savolainen
1.1. Motivation 3
1.2. Foundations of the Framework 4
1.2.1. Information System and Its Environment 5
1.2.2. Principles of Level Construction 6
1.3.1ST, the Fundamental Conceptual Component of Information
Systems 7
1.4. Levels of Information Activity 9
1.4.1. Hierarchical Structure 9
1.4.2. IS Use Level 11
1.4.3. ISD Level 11
1.4.4. ISD Model Construction Level 12
1.4.5. Theory Development Level 12
1.4.6. Interpretations of the Framework 13
1.5. Evaluation 15
1.5.1. Framework for Research 15
1.5.2. Frame of Reference for Tools 16
1.6. Conclusions 19
2. Analysis of Three IS and ISD Reference Frameworks 23
Vesa Savolainen
2.1. Related Works 23
2.2. Definitions and Concepts 25
2.3. A Short Description of Three Reference Frameworks 25
xv
xvi Contents
2.3.1. Framework for Understanding 26
2.3.2. HECTOR Framework of Reference 28
2.3.3. FRISCO Framework 31
2.4. Scheme for Evaluating Metamethodologies 33
2.4.1. Internal Validity of Frameworks 34
2.4.2. External Validity of Frameworks 37
2.4.3. Coverage of Frameworks 38
2.5. Comparison Results 39
2.5.1. Internal Validity of Frameworks 39
2.5.2. External Validity of Frameworks 43
2.6. Conclusions 47
Part II
Contingency Factors and Uncertainty in Decision Making
in Information System Development 51
3. Favorable Atmosphere for Effective Information
Technology Decisions 53
Vesa Savolainen
3.1. Basic Assumptions 53
3.2. MISD Contingency Factors 54
3.3. Main Information Technology Decisions 56
3.4. Priority Setting and Other Strategic Decisions 56
3.5. Feasibility Study, Contingency Analysis, and Methodology
Selection 58
3.6. MIS Implementation Decisions 60
3.7. Introduction of the New MIS and Maintenance Decisions 60
3.8. Conclusions 61
Part III
Development of Holistic ISD Methodologies and Selection
of ISD Methods and Tools 65
4. Overview of the OSSAD Methodology 67
David W. Conrath and Vesa Savolainen
4.1. Principles, Functions, and Approach 67
4.2. Main Principles 67
4.3. Approach 69
4.3.1. Set Contract 71
4.3.2. Analyze Situation 71
4.3.3. Design System 72
4.3.4. Implement Changes 74
Contents xvii
4.3.5. Monitor System Performance 75
4.4. Management Issues 75
4.4.1. Organization 76
4.4.2. Procedures for Getting Under Way 76
4.5. Modeling 76
4.6. Language 79
4.6.1. Abstract Model 80
4.6.2. Descriptive Model 82
4.6.3. Specification Models 87
4.7. Conclusions 87
5. Refinement of the OSSAD Methodology by Multiclient
Field Testing 91
Mauri Leppdnen and Vesa Savolainen
5.1. Overview 91
5.2. Framework for Research Work 92
5.2.1. Research Objective 92
5.2.2. Research Setting 93
5.3. Research Methods 94
5.3.1. Study Methods 95
5.3.2. Experimental Methods 97
5.3.3. Action Research 97
5.3.4. Methodological Pluralism 99
5.4. Field Test Practice in the Development of OSSAD Methodology 99
5.4.1. The Application of the 7S Frame to the OSSAD Field Test
Practice 100
5.4.2. The Contextual Framework of the Analysis 101
5.4.3. Sequence of Methodological Steps 101
5.4.4. Use and Relevance of Instruments and Procedures, Models
and Concepts 102
5.4.5. Strategic Aspects and Findings on the OSSAD Methodology 104
5.5. Some Results of Other OSSAD Field Testings 105
5.6. Conclusions 106
6. Technical Specification of an Information System 111
Vesa Savolainen
6.1. Technical Information System Specification 111
6.2. Information System Structure and User Interface Specification 114
6.3. Software Specification 116
6.4. Specification of Files, Databases, and Knowledge Bases 117
6.5. Specification of Data Media, Hardware, and Other Facilities 118
6.6. Specification of Systems Interconnections 119
6.7. Specification of Information System Quality and Control Features 120
6.8. Framework for Technical Specification Process 121
6.9. Conclusions 122
xviii Contents
7. Decision Criteria for Information System Development
Tool Selection 127
Vesa Savolainen
7.1. Types of Tools for Supporting ISD Processes 127
7.2. Reasons for Acquiring a Tool 128
7.3. Issues in Selection Processes 130
7.4. Rating Selection Criteria 130
7.5. Computerized Support of the Selection Process 133
7.6. Conclusions 134
Part IV
Toward Intelligent Executive Information Systems 139
8. Strategic Decision Making 141
Vesa Savolainen and Shuhua Liu
8.1. Motivation for Classifying Decision Problems 141
8.2. Classification of Strategic Decision Making Problems 142
8.3. Analysis of Information Requirements 143
8.4. Decisions Supported by Knowledge Based Technology 145
8.5. Conclusions 148
9. Evaluation of Executive Information Systems 151
Kari Partanen and Vesa Savolainen
9.1. Acquiring an EIS Product to Match the Managerial Requirements 151
9.2. Development of Mangerial Support Systems 152
9.2.1. Management Information Systems 153
9.2.2. Decision Support Systems 153
9.2.3. Executive Information Systems 155
9.2.4. Generalization Trends in Information Systems for
Managerial Use 156
9.3. Framework for Evaluating EIS Products 157
9.4. Functional Capabilities of EIS Products 159
9.5. Qualitative Properties of EIS Products 161
9.6. Technical Properties of EIS 163
9.7. Cost Issues 164
9.8. User s Experiences 164
9.8.1. Utilization of the Functional Properties of EIS 165
9.8.2. Utilization of the Qualitative Properties of EIS 167
9.8.3. Utilization of the Technical Properties of EIS 168
9.9. Issues in Construction, Introduction, and Use of EIS 168
9.10. Conclusions 169
Contents xix
10. Application of Knowledge Based Technology in
Executive Information Systems 173
Shuhua Liu and Vesa Savolainen
10.1. The Diversity of Decision Support Systems 173
10.2. DSS, EIS, and ESS 175
10.2.1. Decision Support Systems 175
10.2.2. Executive Information Systems 177
10.2.3. Executive Support Systems 179
10.3. IESS as an Integration of ES/KBS Technology to EIS and DSS 180
10.3.1. Expert Systems and Knowledge Based Systems 180
10.3.2. Intelligent Decision Support Systems 183
10.3.3. Intelligent Executive Support Systems 185
10.4. Structure of Intelligent Executive Support Systems 186
10.4.1. The Interface 189
10.4.2. Office Support Subsystem 189
10.4.3. Database Subsystem 189
10.4.4. Model Base Subsystem 189
10.4.5. Knowledge Base Subsystem 190
10.4.6. Work Space 191
10.5. Conclusions 192
PartV
Mobile Information Systems 195
11. Executives Views of Mobile Information Services 197
Seppo Puuronen and Vesa Savolainen
11.1. Concepts, Research Objectives, and Research Methods 197
11.1.1. Basic Concepts 198
11.1.2. Research Objectives 198
11.1.3. Research Methods 199
11.2. Executives Work 199
11.2.1. Main Characteristics of Executives Work 199
11.2.2. Trends 200
11.2.3. Our Case Studies of Executives 200
11.2.4. Time Distribution of Executives Work 201
11.3. Information Technology Support for Executives Tasks 202
11.3.1. Personal Work Support 202
11.3.2. Mail and Communication Services 202
11.3.3. Information Services 204
11.3.4. Office Support Services 204
11.3.5. Analytical Support Services 204
11.3.6. Other Services 205
11.3.7. IT Use Experiences and the Executives Tasks 205
xx Contents
11.4. Trends in Information Technology Support for Executives 206
11.4.1. Value Added Services 206
11.4.2. Executives Expectations of Mobile IT Services 207
11.5. Conclusions 211
Part VI
Exception Handling in Information Systems 215
12. Basic Concepts of Exception Handling in Office
Information Systems 217
Heikki Saastamoinen and Vesa Savolainen
12.1. Event Handling 217
12.2. Dynamic Nature of Office Information Systems 220
12.2.1. Office 220
12.2.2. Rules 220
12.2.3. Exceptions 221
12.3. Characteristics of Exceptionality 222
12.3.1. Severity Classes of Exceptions 222
12.3.2. Frequencies of Exceptions 223
12.3.3. Organizational Influence of Exceptions 223
12.3.4. Reasons for Exceptions 224
12.4. Exception Handling Principles 225
12.4.1. Event Handling 225
12.4.2. Action Analysis 225
12.4.3. Handling of Established Exceptions 226
12.4.4. Handling of Otherwise Exceptions 227
12.4.5. Handling True Exceptions 228
12.5. Exception Handling in Organizations 229
12.5.1. Levels of Information Systems 229
12.5.2. Exception Handling Practices 231
12.5.3. Consequences of Exception Occurrence 233
12.6. Conclusions 233
Part VII
Quality Assurance and Performance Evaluation of
Information Systems 237
13. Concepts and Practices in Performance Evaluation of
Office Information Systems 239
Vesa Savolainen
13.1. System Performance and Changing User Preferences 239
13.2. Concepts and Criteria 241
Contents xxi
13.2.1. Main Concepts 241
13.2.2. Evaluation Criteria in OSSAD Models 242
13.2.3. Evaluation of the OIS Development Process and Its Results 244
13.2.4. Organizational, Social, Economic, and Technical Criteria
for the Evaluation 245
13.3. Framework for Dynamic OIS Evaluation 246
13.4. Evaluation Practices and User Participation 249
13.5. Conclusions 250
14. Analysis of the Dynamic Nature of Information Systems
Performance Evaluation 253
Vesa Savolainen
14.1. Theoretical Background and Research Issues 253
14.1.1. Theoretical Foundations and Research Methodology 254
14.1.2. Research Issues 254
14.2. Evaluation from the Systems Developers Viewpoints 255
14.3. Changing Interest in Systems Evaluation Through the ISLC 255
14.4. Changing Evaluation Criteria Throughout the ISLC 258
14.5. Conclusions 259
15. Performance Evaluation of an Information System:
An Experiment 263
Vesa Savolainen
15.1. Background for Our Case Studies 263
15.2. Performance Evaluation Process 264
15.3. Performance Evaluation Criteria and Measurement 264
15.4. Performance Evaluation over the ISLC 269
15.5. Some Evaluation Experiments 269
15.6. Conclusions 270
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| indexdate | 2024-07-09T18:32:49Z |
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| isbn | 0387987126 |
| language | English |
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| spelling | Perspectives of information systems Vesa Savolainen, ed. and main author New York [u.a.] Springer 1999 XXI, 271 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Literaturangaben Informatiesystemen gtt Information technology Informationssystem (DE-588)4072806-7 gnd rswk-swf Systementwicklung (DE-588)4126945-7 gnd rswk-swf (DE-588)4143413-4 Aufsatzsammlung gnd-content Informationssystem (DE-588)4072806-7 s Systementwicklung (DE-588)4126945-7 s DE-604 Savolainen, Vesa Sonstige oth HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008661521&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Perspectives of information systems Informatiesystemen gtt Information technology Informationssystem (DE-588)4072806-7 gnd Systementwicklung (DE-588)4126945-7 gnd |
| subject_GND | (DE-588)4072806-7 (DE-588)4126945-7 (DE-588)4143413-4 |
| title | Perspectives of information systems |
| title_auth | Perspectives of information systems |
| title_exact_search | Perspectives of information systems |
| title_full | Perspectives of information systems Vesa Savolainen, ed. and main author |
| title_fullStr | Perspectives of information systems Vesa Savolainen, ed. and main author |
| title_full_unstemmed | Perspectives of information systems Vesa Savolainen, ed. and main author |
| title_short | Perspectives of information systems |
| title_sort | perspectives of information systems |
| topic | Informatiesystemen gtt Information technology Informationssystem (DE-588)4072806-7 gnd Systementwicklung (DE-588)4126945-7 gnd |
| topic_facet | Informatiesystemen Information technology Informationssystem Systementwicklung Aufsatzsammlung |
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