Call-Center-Management: Leitfaden für Aufbau, Organisation und Führung von Teleservicecentern
Gespeichert in:
| Hauptverfasser: | , , |
|---|---|
| Format: | Buch |
| Sprache: | German |
| Veröffentlicht: |
Wiesbaden
Gabler
1999
|
| Ausgabe: | Nachdr. |
| Schlagworte: | |
| Beschreibung: | 267 S. Ill., graph. Darst. |
| ISBN: | 340919570X |
Internformat
MARC
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| 240 | 1 | 0 | |a Call center management on fast forward |
| 245 | 1 | 0 | |a Call-Center-Management |b Leitfaden für Aufbau, Organisation und Führung von Teleservicecentern |c Brad Cleveland ; Julia Mayben ; Günter Greff |
| 246 | 1 | 3 | |a Call center management |
| 250 | |a Nachdr. | ||
| 264 | 1 | |a Wiesbaden |b Gabler |c 1999 | |
| 300 | |a 267 S. |b Ill., graph. Darst. | ||
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| 338 | |b nc |2 rdacarrier | ||
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Datensatz im Suchindex
| _version_ | 1804127392674873344 |
|---|---|
| any_adam_object | |
| author | Cleveland, Brad Mayben, Julia Greff, Günter 1947- |
| author_GND | (DE-588)121233197 |
| author_facet | Cleveland, Brad Mayben, Julia Greff, Günter 1947- |
| author_role | aut aut aut |
| author_sort | Cleveland, Brad |
| author_variant | b c bc j m jm g g gg |
| building | Verbundindex |
| bvnumber | BV012726979 |
| classification_rvk | QP 620 QP 621 |
| ctrlnum | (OCoLC)174642672 (DE-599)BVBBV012726979 |
| discipline | Wirtschaftswissenschaften |
| edition | Nachdr. |
| format | Book |
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| id | DE-604.BV012726979 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T18:32:37Z |
| institution | BVB |
| isbn | 340919570X |
| language | German |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-008653216 |
| oclc_num | 174642672 |
| open_access_boolean | |
| owner | DE-945 DE-1102 DE-N2 DE-706 |
| owner_facet | DE-945 DE-1102 DE-N2 DE-706 |
| physical | 267 S. Ill., graph. Darst. |
| publishDate | 1999 |
| publishDateSearch | 1999 |
| publishDateSort | 1999 |
| publisher | Gabler |
| record_format | marc |
| spelling | Cleveland, Brad Verfasser aut Call center management on fast forward Call-Center-Management Leitfaden für Aufbau, Organisation und Führung von Teleservicecentern Brad Cleveland ; Julia Mayben ; Günter Greff Call center management Nachdr. Wiesbaden Gabler 1999 267 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Callcenter (DE-588)4456666-9 gnd rswk-swf Telefonverkauf (DE-588)4117183-4 gnd rswk-swf Unternehmen (DE-588)4061963-1 gnd rswk-swf Management (DE-588)4037278-9 gnd rswk-swf Telemarketing (DE-588)4215401-7 gnd rswk-swf Unternehmen (DE-588)4061963-1 s Callcenter (DE-588)4456666-9 s Management (DE-588)4037278-9 s DE-604 Telefonverkauf (DE-588)4117183-4 s Telemarketing (DE-588)4215401-7 s Mayben, Julia Verfasser aut Greff, Günter 1947- Verfasser (DE-588)121233197 aut |
| spellingShingle | Cleveland, Brad Mayben, Julia Greff, Günter 1947- Call-Center-Management Leitfaden für Aufbau, Organisation und Führung von Teleservicecentern Callcenter (DE-588)4456666-9 gnd Telefonverkauf (DE-588)4117183-4 gnd Unternehmen (DE-588)4061963-1 gnd Management (DE-588)4037278-9 gnd Telemarketing (DE-588)4215401-7 gnd |
| subject_GND | (DE-588)4456666-9 (DE-588)4117183-4 (DE-588)4061963-1 (DE-588)4037278-9 (DE-588)4215401-7 |
| title | Call-Center-Management Leitfaden für Aufbau, Organisation und Führung von Teleservicecentern |
| title_alt | Call center management on fast forward Call center management |
| title_auth | Call-Center-Management Leitfaden für Aufbau, Organisation und Führung von Teleservicecentern |
| title_exact_search | Call-Center-Management Leitfaden für Aufbau, Organisation und Führung von Teleservicecentern |
| title_full | Call-Center-Management Leitfaden für Aufbau, Organisation und Führung von Teleservicecentern Brad Cleveland ; Julia Mayben ; Günter Greff |
| title_fullStr | Call-Center-Management Leitfaden für Aufbau, Organisation und Führung von Teleservicecentern Brad Cleveland ; Julia Mayben ; Günter Greff |
| title_full_unstemmed | Call-Center-Management Leitfaden für Aufbau, Organisation und Führung von Teleservicecentern Brad Cleveland ; Julia Mayben ; Günter Greff |
| title_short | Call-Center-Management |
| title_sort | call center management leitfaden fur aufbau organisation und fuhrung von teleservicecentern |
| title_sub | Leitfaden für Aufbau, Organisation und Führung von Teleservicecentern |
| topic | Callcenter (DE-588)4456666-9 gnd Telefonverkauf (DE-588)4117183-4 gnd Unternehmen (DE-588)4061963-1 gnd Management (DE-588)4037278-9 gnd Telemarketing (DE-588)4215401-7 gnd |
| topic_facet | Callcenter Telefonverkauf Unternehmen Management Telemarketing |
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