Heritage visitor attractions: an operations management perspective
Gespeichert in:
| Format: | Buch |
|---|---|
| Sprache: | English |
| Veröffentlicht: |
London [u.a.]
Cassell
1999
|
| Ausgabe: | 1. publ. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XVI, 303 S. graph. Darst. |
| ISBN: | 0304702919 0304702927 |
Internformat
MARC
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Datensatz im Suchindex
| _version_ | 1804127227160297472 |
|---|---|
| adam_text | HERITAGE ^ VISITOR ATTRACTIONS AN OPERATIONS MANAGEMENT PERSPECTIVE
EDITED BY ANNA LEASK AND IAN YEOMAN T CASSELL CONTENTS FOREWORD VII
INTRODUCTION IX NOTES ON THE CONTRIBUTORS XIII SECTION 1: HVA MANAGEMENT
1 AN OVERVIEW OF THE SECTOR 1 SUE MILLAR 2 OPERATIONS MANAGEMENT 22 LIZ
SHARPIES, IAN YEOMAN AND ANNA LEASK SECTION 2: DESIGN OF HVAS 3 CONCEPT
DEVELOPMENT 39 TIM CAULTON 4 INTERPRETATION AND PRESENTATION 54
CHRISTINA GOULDING 5 VISITOR MANAGEMENT 69 MYRA SHACKLEY 6 THE ROLE OF
TECHNOLOGY 83 MARION BENNETT 7 JOB DESIGN AND WORK ORGANIZATION 94
MARGARET GRAHAM, MALCOLM FOLEY, BILL HUGHES AND DAVID LITTELJOHN 8
DESIGN OF THE PROCESS AND PRODUCT INTERFACE 110 PAUL REYNOLDS SECTION 3:
IMPROVEMENT 9 QUALITY 127 NICK JOHNS 10 PRODUCTIVITY 144 JOHN HEAP
CONTENTS SECTION 4: CAPACITY 11 MANAGING DEMAND AND SUPPLY 157 GERALD
BARLOW 12 YIELD MANAGEMENT 176 IAN YEOMAN AND ANNA LEASK SECTION 5:
OPERATIONS STRATEGY 13 RISK AND ENVIRONMENT 190 NEIL MCGREGOR 14
DECISION-MAKING 210 PHYLLIS LAYBOURN 15 STRATEGY AND POLICY 232 ROS
DERRETT SECTION 6: CASE STUDIES 16 RAY S FARM: A CASE STUDY 245 ANTHONY
INGOLD, IAN YEOMAN AND ANNA LEASK 17 DEVELOPING THE CONCEPT FOR THE
THACKRAY MEDICAL MUSEUM, LEEDS 251 GRAHAM BLACK 18 SANTA TRAINS AT
BO NESS AND KINNEIL RAILWAY 260 JENNIFER J. GRAHAM AND DAVID J. MORRISON
19 VOLUNTEER MANAGEMENT AT NUGGET HILL: A CASE STUDY 268 LEO K. JAGO AND
MARGARET A. DEERY 20 VISITOR SATISFACTION MANAGEMENT AT LEEDS CASTLE,
KENT 277 ERIC LAWS 21 COVENTRY MUSEUMS AND GALLERIES: A CASE STUDY 292
ALFHATTON INDEX 301 VI
|
| any_adam_object | 1 |
| building | Verbundindex |
| bvnumber | BV012577971 |
| callnumber-first | G - Geography, Anthropology, Recreation |
| callnumber-label | G156 |
| callnumber-raw | G156.5.H47 |
| callnumber-search | G156.5.H47 |
| callnumber-sort | G 3156.5 H47 |
| callnumber-subject | G - General Geography |
| classification_rvk | QQ 940 RB 10783 |
| ctrlnum | (OCoLC)40883244 (DE-599)BVBBV012577971 |
| dewey-full | 363.69068 |
| dewey-hundreds | 300 - Social sciences |
| dewey-ones | 363 - Other social problems and services |
| dewey-raw | 363.69068 |
| dewey-search | 363.69068 |
| dewey-sort | 3363.69068 |
| dewey-tens | 360 - Social problems and services; associations |
| discipline | Soziologie Wirtschaftswissenschaften Geographie |
| edition | 1. publ. |
| format | Book |
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| language | English |
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| spelling | Heritage visitor attractions an operations management perspective ed. by Anna Leask ... 1. publ. London [u.a.] Cassell 1999 XVI, 303 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Bedrijfsbeleid gtt Heritage tourism - Great Britain - Management Historic buildings - Great Britain - Management Historic sites - Great Britain - Management Historische plaatsen gtt Sites historiques - Grande-Bretagne - Gestion ram Toeristenindustrie gtt Tourisme - Marketing - Grande-Bretagne ram Heritage tourism Management Historic buildings Management Historic sites Management Museumsorganisation (DE-588)4301385-5 gnd rswk-swf Management (DE-588)4037278-9 gnd rswk-swf Tourismus (DE-588)4018406-7 gnd rswk-swf Kulturerbe (DE-588)4033560-4 gnd rswk-swf (DE-588)4143413-4 Aufsatzsammlung gnd-content Museumsorganisation (DE-588)4301385-5 s DE-604 Kulturerbe (DE-588)4033560-4 s Tourismus (DE-588)4018406-7 s Management (DE-588)4037278-9 s Leask, Anna Sonstige oth GBV Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008541919&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Heritage visitor attractions an operations management perspective Bedrijfsbeleid gtt Heritage tourism - Great Britain - Management Historic buildings - Great Britain - Management Historic sites - Great Britain - Management Historische plaatsen gtt Sites historiques - Grande-Bretagne - Gestion ram Toeristenindustrie gtt Tourisme - Marketing - Grande-Bretagne ram Heritage tourism Management Historic buildings Management Historic sites Management Museumsorganisation (DE-588)4301385-5 gnd Management (DE-588)4037278-9 gnd Tourismus (DE-588)4018406-7 gnd Kulturerbe (DE-588)4033560-4 gnd |
| subject_GND | (DE-588)4301385-5 (DE-588)4037278-9 (DE-588)4018406-7 (DE-588)4033560-4 (DE-588)4143413-4 |
| title | Heritage visitor attractions an operations management perspective |
| title_auth | Heritage visitor attractions an operations management perspective |
| title_exact_search | Heritage visitor attractions an operations management perspective |
| title_full | Heritage visitor attractions an operations management perspective ed. by Anna Leask ... |
| title_fullStr | Heritage visitor attractions an operations management perspective ed. by Anna Leask ... |
| title_full_unstemmed | Heritage visitor attractions an operations management perspective ed. by Anna Leask ... |
| title_short | Heritage visitor attractions |
| title_sort | heritage visitor attractions an operations management perspective |
| title_sub | an operations management perspective |
| topic | Bedrijfsbeleid gtt Heritage tourism - Great Britain - Management Historic buildings - Great Britain - Management Historic sites - Great Britain - Management Historische plaatsen gtt Sites historiques - Grande-Bretagne - Gestion ram Toeristenindustrie gtt Tourisme - Marketing - Grande-Bretagne ram Heritage tourism Management Historic buildings Management Historic sites Management Museumsorganisation (DE-588)4301385-5 gnd Management (DE-588)4037278-9 gnd Tourismus (DE-588)4018406-7 gnd Kulturerbe (DE-588)4033560-4 gnd |
| topic_facet | Bedrijfsbeleid Heritage tourism - Great Britain - Management Historic buildings - Great Britain - Management Historic sites - Great Britain - Management Historische plaatsen Sites historiques - Grande-Bretagne - Gestion Toeristenindustrie Tourisme - Marketing - Grande-Bretagne Heritage tourism Management Historic buildings Management Historic sites Management Museumsorganisation Management Tourismus Kulturerbe Aufsatzsammlung |
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