Communicating across cultures:
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
New York, NY [u.a.]
Guilford Press
1999
|
| Schriftenreihe: | The Guilford communication series
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis Klappentext |
| Beschreibung: | XVII, 310 S. graph. Darst. |
| ISBN: | 1572304456 1572304278 |
Internformat
MARC
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| 245 | 1 | 0 | |a Communicating across cultures |c Stella Ting-Toomey |
| 264 | 1 | |a New York, NY [u.a.] |b Guilford Press |c 1999 | |
| 300 | |a XVII, 310 S. |b graph. Darst. | ||
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| 490 | 0 | |a The Guilford communication series | |
| 650 | 4 | |a Communication et culture | |
| 650 | 4 | |a Communication interculturelle | |
| 650 | 4 | |a Communication non-verbale | |
| 650 | 4 | |a Communication orale | |
| 650 | 4 | |a Conflit culturel | |
| 650 | 4 | |a Gestion des conflits | |
| 650 | 7 | |a Interculturele communicatie |2 gtt | |
| 650 | 4 | |a Interkulturelle Kommunikation | |
| 650 | 4 | |a Communication and culture | |
| 650 | 4 | |a Conflict management | |
| 650 | 4 | |a Culture conflict | |
| 650 | 4 | |a Intercultural communication | |
| 650 | 4 | |a Nonverbal communication | |
| 650 | 4 | |a Oral communication | |
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Datensatz im Suchindex
| _version_ | 1810996227301441536 |
|---|---|
| adam_text |
Contents
I. CONCEPTUAL FOUNDATIONS
1.
Intercultural Communication: An Introduction
3
Why Study Intercultural Communication?
4
Global Diversity Trends
4
Domestic Diversity Trends
5
Interpersonal Learning Opportunities
7
What Is Intercultural Communication?
9
Conceptualization of Culture
9
Conceptualization of Intercultural Communication
16
Intercultural Communication: Five Core Assumptions
21
2.
Mindful Intercultural Communication:
25
An Identity Negotiation Perspective
The Identity Negotiation Perspective
26
The Theoretical Background
27
Primary Identity Domains
28
Situational Identities
36
Summary
39
The Identity Negotiation Theory
39
Core Theoretical Assumptions
40
Assumptions
1-4 41
Assumptions
5
and
6 42
Assumption
7 44
Assumption
8 45
Mindful Intercultural Communication
45
Threefold Outcomes of Mindful
Intercultural Communication
46
Mindful Intercultural Communication:
Criteria and Components
48
xiii
xjv
Contents
II. THE INTERCULTURAL COMMUNICATION
PROCESS:
DISSIMILAR ASSUMPTIONS
3.
Value Orientations and lntercultural Encounters
57
Classical Value Orientations
58
Basic Assumptions
59
People-Nature Value Orientation
60
Temporal Orientation
61
Human Nature Orientation
63
Activity Orientation
64
Relational Orientation
65
Cross-Cultural Organizational Value Dimensions
66
Individualism-Collectivism: The Core Dimension
66
The Power Distance Dimension
69
The Uncertainty Avoidance Dimension
71
The Masculinity and Femininity Dimension
72
The Confucian Dynamism Dimension
74
Loose and Tight Social Structures
75
Values, Self-Conception Consequences, and Interaction
76
Independent and Interdependent Self-Construal
76
Personal and Collective Self-Esteem
80
Universalistic-Based versus
Particularistic-Based Interaction
81
Summary
82
Recommendations
82
4.
Mindful lntercultural Verbal Communication
84
Human Language: A Coherent System
85
Arbitrariness
85
Multilayered Rules
86
Speech Community
90
Languages across Cultures: Diverse Functions
91
The Group Identity Function
91
The Perceptual Filtering Function
94
The Cognitive Reasoning Function
94
The Status and Intimacy Function
97
The Creativity Function
98
Cross-Cultural Verbal Communication Styles
100
Low-Context and High-Context Communication
100
Direct and Indirect Verbal Interaction Styles
103
Person-Oriented and Status-Oriented Verbal Styles
106
Self-Enhancement and Self-Effacement Verbal Styles
107
Beliefs Expressed in Talk and Silence
110
Recommendations 111
Contents xv
5.
Mindful Intercultural
Nonverbal
Communication
114
Nonverbal Communication;
Specific Functions and Patterns
115
Reflecting and Managing Identities
117
Expressing Emotions and Attitudes
119
Conversational Management
123
Impression Formation and Attraction
126
Space and Time across Cultures
127
Interpersonal Spatial Boundary Regulation
128
Environmental Boundary Regulation
131
Temporal Regulation
134
Interpersonal Synchrony and Nonverbal Cautions
137
Interpersonal Interactive Synchrony
137
Nonverbal Cautions
139
Recommendations
140
III. BOUNDARY REGULATION AND
1NTERGROUP-
INTERPERSONAL RELATIONSHIP DEVELOPMENTS
6.
Identity Contact and Intergroup Encounters
145
Social Identity Theory and Its Associated Constructs:
A Boundary-Regulation Approach
146
Social Identity Theory
147
Social Categorization
149
Social Comparison
150
Intergroup Attribution: A Sense-Making Process
152
Attribution Theory
152
Intergroup Attribution Theory
154
Mindsets: Affective and Cognitive Filters
156
Intergroup Perception
156
Ethnocentrism and Communication
157
Stereotypes and Communication
161
Prejudice and Communication
164
Reduction of Prejudice and Discrimination
169
Recommendations
171
7.
Intercultural Personal Relationship Development:
174
Identity- and Relational-Based Themes
Personal Relationship Developments:
Membership and Contextual Conditions
175
Cultural and Ethnic Membership Values
176
Gender Expectations and Norms
177
Individual Personality Attributes
178
Situational Contact Conditions
179
xv¡
Contents
Four Identity- and Relational-Based Themes
181
The Identity Vulnerability and Security Theme
181
The Identity Autonomy and Connection Theme
184
The Relational Dissimilarity and Similarity Theme
186
The Relational Openness and Closedness Theme
188
Summary
192
Recommendations
192
8.
Constructive Intercultural Conflict Management
194
Intercultural Conflict: Definitional Characteristics
195
Conflict Goal Issues
195
Conflict-Related Characteristics
198
Contributing Factors Affecting Intercultural Conflict
201
A Cultural Variability Perspective
202
Cultural-Based Conflict: Different Lenses
210
Intercultural Conflict Management Skills
219
Operational Skills Needed for Constructive
Conflict Management
219
Collaborative Dialogue and
Communication Adaptability
224
Recommendations
227
IV. IDENTITY TRANSFORMATION AND
TRANSCULTURAL COMPETENCIES
9.
Identity Change and Intercultural Adaptation
233
Intercultural Adaptation: Antecedent Factors
234
Systems-Level Factors
235
Individual-Level Factors
239
Interpersonal-Level Factors
241
Intercultural Adaptation: The Identity Change Process
245
Managing the Culture Shock Process
245
Sojourners' Adjustment Models
247
Minority and Immigrants' Identity Change Models
254
Intercultural Adaptation: Effective Outcomes
257
Systems-Level and Interpersonal-Level Outcomes
257
Personal Identity Change Outcomes
258
Recommendations
259
10,
Transcultural Communication Competence
261
Criteria of Transcultural Communication Competence
262
The Appropriateness Criterion
262
The Effectiveness Criterion
263
The Satisfaction Criterion
265
Contents
χνϋ
Components of
Transcultural
Communication Competence
265
The Knowledge Blocks Component
266
The Mindfulness Component
267
The Communication Skills Component
269
From Intercultural to Transcultural Ethics
271
Ethical Absolutism versus Ethical Relativism
272
Moral Exclusion versus Moral Inclusion
275
Final Recommendations
276
References
277
Index
301
From high-level business negotiations to casual conversations among friends, every
interpersonal interaction is shaped by cultural norms and expectations. Seldom is this
more clearly brought to light than in encounters between people from diverse cultural
backgrounds, when dissimilar communication practices may lead to frustration and
misunderstanding. This thought-provoking text presents an identity-based framework
for understanding the impact of culture on communication and for helping students
develop mindful
intercultural
communication skills. With illustrative examples from
around the globe, the book shows that communicating involves much more than
transmitting a particular message
—
it also reflects each participants self-image, group
identifications and values, and network and relational needs. Readers learn to move
effectively and appropriately through a range of transcultural situations by combining
culture-specific knowledge with competent listening and communication skills.
Throughout, helpful tables, charts, and recommendations for translating concepts
into practice enhance the utility of the text.
Stella Ting-Toomey, PhD, is Professor of Speech Communication at California State
University, Fullerton. |
| any_adam_object | 1 |
| author | Ting-Toomey, Stella 1952- |
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| dewey-search | 302.2 |
| dewey-sort | 3302.2 |
| dewey-tens | 300 - Social sciences |
| discipline | Allgemeines Soziologie Wirtschaftswissenschaften Sozial-/Kulturanthropologie / Empirische Kulturwissenschaft |
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| id | DE-604.BV012558109 |
| illustrated | Illustrated |
| indexdate | 2024-09-23T14:09:47Z |
| institution | BVB |
| isbn | 1572304456 1572304278 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-008526767 |
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| physical | XVII, 310 S. graph. Darst. |
| publishDate | 1999 |
| publishDateSearch | 1999 |
| publishDateSort | 1999 |
| publisher | Guilford Press |
| record_format | marc |
| series2 | The Guilford communication series |
| spelling | Ting-Toomey, Stella 1952- Verfasser (DE-588)129726354 aut Communicating across cultures Stella Ting-Toomey New York, NY [u.a.] Guilford Press 1999 XVII, 310 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier The Guilford communication series Communication et culture Communication interculturelle Communication non-verbale Communication orale Conflit culturel Gestion des conflits Interculturele communicatie gtt Interkulturelle Kommunikation Communication and culture Conflict management Culture conflict Intercultural communication Nonverbal communication Oral communication Kulturkontakt (DE-588)4033569-0 gnd rswk-swf Internationale Kommunikation (DE-588)4162047-1 gnd rswk-swf Kommunikation (DE-588)4031883-7 gnd rswk-swf Kulturkontakt (DE-588)4033569-0 s Kommunikation (DE-588)4031883-7 s DE-604 Internationale Kommunikation (DE-588)4162047-1 s 1\p DE-604 Digitalisierung UB Regensburg application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008526767&sequence=000003&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis Digitalisierung UB Regensburg application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008526767&sequence=000004&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA Klappentext 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Ting-Toomey, Stella 1952- Communicating across cultures Communication et culture Communication interculturelle Communication non-verbale Communication orale Conflit culturel Gestion des conflits Interculturele communicatie gtt Interkulturelle Kommunikation Communication and culture Conflict management Culture conflict Intercultural communication Nonverbal communication Oral communication Kulturkontakt (DE-588)4033569-0 gnd Internationale Kommunikation (DE-588)4162047-1 gnd Kommunikation (DE-588)4031883-7 gnd |
| subject_GND | (DE-588)4033569-0 (DE-588)4162047-1 (DE-588)4031883-7 |
| title | Communicating across cultures |
| title_auth | Communicating across cultures |
| title_exact_search | Communicating across cultures |
| title_full | Communicating across cultures Stella Ting-Toomey |
| title_fullStr | Communicating across cultures Stella Ting-Toomey |
| title_full_unstemmed | Communicating across cultures Stella Ting-Toomey |
| title_short | Communicating across cultures |
| title_sort | communicating across cultures |
| topic | Communication et culture Communication interculturelle Communication non-verbale Communication orale Conflit culturel Gestion des conflits Interculturele communicatie gtt Interkulturelle Kommunikation Communication and culture Conflict management Culture conflict Intercultural communication Nonverbal communication Oral communication Kulturkontakt (DE-588)4033569-0 gnd Internationale Kommunikation (DE-588)4162047-1 gnd Kommunikation (DE-588)4031883-7 gnd |
| topic_facet | Communication et culture Communication interculturelle Communication non-verbale Communication orale Conflit culturel Gestion des conflits Interculturele communicatie Interkulturelle Kommunikation Communication and culture Conflict management Culture conflict Intercultural communication Nonverbal communication Oral communication Kulturkontakt Internationale Kommunikation Kommunikation |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008526767&sequence=000003&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008526767&sequence=000004&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT tingtoomeystella communicatingacrosscultures |