Das ABC des Call-Center-Management: die wichtigsten Fachbegriffe rund um Call-Center, Telemarketing und Kundenservice
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | German |
| Published: |
Wiesbaden
Gabler
1999
|
| Series: | Call-Center-Profi
|
| Subjects: | |
| Physical Description: | 150 S. Ill. |
| ISBN: | 3409114246 |
Staff View
MARC
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Record in the Search Index
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| author | Greff, Günter 1947- Kruse, Jan Peter 1966- |
| author_GND | (DE-588)121233197 (DE-588)121233200 |
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| author_role | aut aut |
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| bvnumber | BV012526928 |
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| discipline | Wirtschaftswissenschaften |
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| id | DE-604.BV012526928 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T18:29:08Z |
| institution | BVB |
| isbn | 3409114246 |
| language | German |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-008504731 |
| oclc_num | 75986827 |
| open_access_boolean | |
| owner | DE-355 DE-BY-UBR DE-945 DE-573 DE-859 DE-1102 DE-473 DE-BY-UBG DE-739 DE-2070s DE-Ef29 |
| owner_facet | DE-355 DE-BY-UBR DE-945 DE-573 DE-859 DE-1102 DE-473 DE-BY-UBG DE-739 DE-2070s DE-Ef29 |
| physical | 150 S. Ill. |
| publishDate | 1999 |
| publishDateSearch | 1999 |
| publishDateSort | 1999 |
| publisher | Gabler |
| record_format | marc |
| series2 | Call-Center-Profi |
| spelling | Greff, Günter 1947- Verfasser (DE-588)121233197 aut Das ABC des Call-Center-Management die wichtigsten Fachbegriffe rund um Call-Center, Telemarketing und Kundenservice Wiesbaden Gabler 1999 150 S. Ill. txt rdacontent n rdamedia nc rdacarrier Call-Center-Profi Management (DE-588)4037278-9 gnd rswk-swf Telefonverkauf (DE-588)4117183-4 gnd rswk-swf Callcenter (DE-588)4456666-9 gnd rswk-swf Wörterbuch (DE-588)4066724-8 gnd rswk-swf Unternehmen (DE-588)4061963-1 gnd rswk-swf Telemarketing (DE-588)4215401-7 gnd rswk-swf Telemarketing (DE-588)4215401-7 s DE-604 Unternehmen (DE-588)4061963-1 s Callcenter (DE-588)4456666-9 s Management (DE-588)4037278-9 s Telefonverkauf (DE-588)4117183-4 s Wörterbuch (DE-588)4066724-8 s Kruse, Jan Peter 1966- Verfasser (DE-588)121233200 aut |
| spellingShingle | Greff, Günter 1947- Kruse, Jan Peter 1966- Das ABC des Call-Center-Management die wichtigsten Fachbegriffe rund um Call-Center, Telemarketing und Kundenservice Management (DE-588)4037278-9 gnd Telefonverkauf (DE-588)4117183-4 gnd Callcenter (DE-588)4456666-9 gnd Wörterbuch (DE-588)4066724-8 gnd Unternehmen (DE-588)4061963-1 gnd Telemarketing (DE-588)4215401-7 gnd |
| subject_GND | (DE-588)4037278-9 (DE-588)4117183-4 (DE-588)4456666-9 (DE-588)4066724-8 (DE-588)4061963-1 (DE-588)4215401-7 |
| title | Das ABC des Call-Center-Management die wichtigsten Fachbegriffe rund um Call-Center, Telemarketing und Kundenservice |
| title_auth | Das ABC des Call-Center-Management die wichtigsten Fachbegriffe rund um Call-Center, Telemarketing und Kundenservice |
| title_exact_search | Das ABC des Call-Center-Management die wichtigsten Fachbegriffe rund um Call-Center, Telemarketing und Kundenservice |
| title_full | Das ABC des Call-Center-Management die wichtigsten Fachbegriffe rund um Call-Center, Telemarketing und Kundenservice |
| title_fullStr | Das ABC des Call-Center-Management die wichtigsten Fachbegriffe rund um Call-Center, Telemarketing und Kundenservice |
| title_full_unstemmed | Das ABC des Call-Center-Management die wichtigsten Fachbegriffe rund um Call-Center, Telemarketing und Kundenservice |
| title_short | Das ABC des Call-Center-Management |
| title_sort | das abc des call center management die wichtigsten fachbegriffe rund um call center telemarketing und kundenservice |
| title_sub | die wichtigsten Fachbegriffe rund um Call-Center, Telemarketing und Kundenservice |
| topic | Management (DE-588)4037278-9 gnd Telefonverkauf (DE-588)4117183-4 gnd Callcenter (DE-588)4456666-9 gnd Wörterbuch (DE-588)4066724-8 gnd Unternehmen (DE-588)4061963-1 gnd Telemarketing (DE-588)4215401-7 gnd |
| topic_facet | Management Telefonverkauf Callcenter Wörterbuch Unternehmen Telemarketing |
| work_keys_str_mv | AT greffgunter dasabcdescallcentermanagementdiewichtigstenfachbegrifferundumcallcentertelemarketingundkundenservice AT krusejanpeter dasabcdescallcentermanagementdiewichtigstenfachbegrifferundumcallcentertelemarketingundkundenservice |