Verfügbarkeit: Human resource management

Human resource management:

Gespeichert in:

Bibliographische Detailangaben
Hauptverfasser:	Mondy, Robert Wayne 1940- (VerfasserIn), Noe, Robert M. (VerfasserIn), Premeaux, Shane R. (VerfasserIn)
Format:	Buch
Sprache:	English
Veröffentlicht:	Upper Saddle River, NJ Prentice Hall 1999
Ausgabe:	7. ed.
Schlagworte:	Personalwesen Personalpolitik
Online-Zugang:	Inhaltsverzeichnis
Beschreibung:	Bis 3. ed. u.d.T.: Mondy, Robert W.: Personnel
Beschreibung:	getr. Zählung Ill.
ISBN:	0139227822

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Datensatz im Suchindex

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adam_text	Brief Contents part one INTRODUCTION 1 / Human Resource Management: An Overview 2 part t w o THE ENVIRONMENT OF HRM, LEGAL ASPECTS OF HRM, AND JOB ANALYSIS 35 2 The Environment of Human Resource Management 36 3 Equal Employment Opportunity and Affirmative Action 64 4 Job Analysis 104 part three HUMAN RESOURCE PLANNING, RECRUITMENT, AND SELECTION 139 5 Stratégie Human Resource Planning 140 6 Recruitment 172 7 Sélection 206 part four HUMAN RESOURCE DEVELOPMENT 251 S Training and Development 252 9 Career Planning and Development 300 10 Performance Appraisal 334 part F i v e COMPENSATION AND BENEFITS 371 // Compensation 372 12 Benefits and Other Compensation Issues 420 part six SAFETY AND HEALTH 457 13 A Safe and Healthy Work Environment 458 part seven EMPLOYEE AND LABOR RELATIONS 499 14 The Evolution of Labor Unions 500 15 Labor Management Relations 540 16 Internai Employée Relations 574 part eight OPERATING IN A GLOBAL ENVIRONMENT 617 17 Global Human Resource Management 618 vii Contents Preface xxv PART ONE INTRODUCTION 1 / Human Resource Management: An Overview 2 Human Resource Management Functions 4 Human Resource Planning, Recruitment, and Selection 6 Human Resource Development 6 Compensation and Benefits 7 Safety and Health 7 Employee and Labor Relations 8 Human Resource Research 8 Interrelationships of HRM Functions 8 HR Restructuring Trends 8 ¦ HR Trends Innovations— The Saratoga Study 9 Adjusting to HR Restructuring Trends—Who Performs the Human Resource Management Tasks? 10 The Human Resource Manager 10 Shared Service Centers 11 Exploring with HR Web Wisdom 11 ¦ HR Web Wisdom—Outsourcing 11 Outsourcing Firms 11 Line Managers 12 ¦ HRM in Action—How Human Resource Management Is Practiced 12 HR as a Strategic Partner 13 ¦ HRM in Action—A Dying Job 14 Human Resource Management and the Small Business Manager 15 Impact of Technology 15 Human Resource Executives, Generalists, and Specialists 16 The Human Resource Function in Organizations of Various Sizes 17 Professionalization of Human Resource Management 19 ¦ HR Web Wisdom—SHRM HR Links 19 Society for Human Resource Management 19 ¦ HR Web Wisdom—HRCI 20 Human Resource Certification Institute 20 American Society for Training and Development 20 American Compensation Association 20 National Human Resources Association 21 International Personnel Management Association 21 Ethics and Human Resource Management 21 ¦ A Global Perspective—Attention HR, We Are Going Global! 22 Scope of This Book 23 SUMMARY 24 QUESTIONS FOR REVIEW 26 DEVELOPING HRM SKILLS 26 HRM SIMULATION 27 HRM INCIDENT 1—THE HIRING OF A FRIEND S DAUGHTER 27 HRM INCIDENT 2—WHAT SHOULD I OUTSOURCE? 28 NOTES 28 APPENDIX—PROFESSIONAL CERTIFICATION 31 PART TWO THE ENVIRONMENT OF HRM, LEGAL ASPECTS OF HRM, AND JOB ANALYSIS 35 2 The Environment of Human Resource Management 36 Environmental Factors Affecting Human Resource Management 38 ¦ HR Web Wisdom—SHRM HR Links 39 The External Environment 39 The Labor Force 40 Legal Considerations 40 Society 40 Unions 41 Shareholders 42 Competition 42 Customers 42 Technology 43 The Economy 44 The External Environment: Proactive versus Reactive 44 ¦ HR Web Wisdom—Diversity and Competitive Advantage 45 Managing the Diverse Workforce 45 ¦ HR Trends Innovations—Diversity in the Workplace 46 Single Parents and Working Mothers 47 Women in Business 47 Dual Career Couples 48 Workers of Color 48 Older Workers 49 People with Disabilities 49 ¦ HRM in Action—What to Do? 50 Immigrants 50 Young Persons with Limited Education or Skills 51 Educational Level of Employees 51 The Small Business 51 Corporate Culture 52 Factors That Influence Corporate Culture 53 Work Group 53 Manager/Supervisor Leadership Style 53 Organizational Characteristics 54 Administrative Processes 55 ¦ HR Web Wisdom—Culture Change Strategy 55 Changing the Corporate Culture 55 Human Resource Management in the Global Environment 56 ¦ A Global Perspective—Global HR Experience: The Ticket to Success 57 SUMMARY 58 QUESTIONS FOR REVIEW 59 DEVELOPING HRM SKILLS 59 HRM SIMULATION 60 HRM INCIDENT 1—THE ENVIRONMENT 60 HRM INCIDENT 2—IMPLEMENTING A NEW CULTURE 61 NOTES 62 3 Equal Employment Opportunity and Affirmative Action 64 Equal Employment Opportunity: An Overview 66 Laws Affecting Equal Employment Opportunity 66 Title VII of the Civil Rights Act of 1964— Amended 1972 66 Vietnam Era Veterans Readjustment Act of 1974 67 Age Discrimination in Employment Act of 1967—Amended in 1978 and 1986 67 ¦ HR Trends Innovations—Age Can Be a Bona Fide Occupational Qualification 68 Rehabilitation Act of 1973 68 Pregnancy Discrimination Act of 1978 69 Immigration Control Acts 69 The Americans with Disabilities Act (ADA) 70 Civil Rights Act of 1991 71 ¦ HR Web Wisdom—The Glass Ceiling 72 State and Local Laws 73 Equal Employment Overseas 73 Executive Order 11246, as Amended by Executive Order 11375 73 Significant U.S. Supreme Court Decisions 74 Griggs v Duke Power Company 74 Albermarle Paper Company v Moody 75 Phillips v Martin Marietta Corporation 75 Espinoza v Farah Manufacturing Company 75 ¦ HRM in Action—An Equal Employment Dilemma 75 Weber v Kaiser Aluminum and Chemical Corporation 76 Dothard v Rawlingson 76 University of California Regents v Bakke 77 American Tobacco Company vPatterson 77 Meritor Savings Bank v Vinson 77 City of Richmond vj.A. Croson Co. 78 Hopkins v Price Waterhouse 78 Adarand Constructors v Pena 78 O Connor v Consolidated Coin Caterers Corp. 79 ¦ HR Web Wisdom—SHRM HR Links 79 Equal Employment Opportunity Commission 79 Uniform Guidelines on Employment Selection Procedures 81 The Concept of Adverse Impact 82 Additional Guidelines 83 Interpretative Guidelines on Sexual Harassment 84 Guidelines on Discrimination because of National Origin 86 Guidelines on Discrimination because of Religion 87 ¦ HR Web Wisdom—Affirmative Action 89 Affirmative Action Programs 89 Employment Standards to Avoid 93 ¦ A Global Perspective—Global Equal Opportunity Protection: Fact or Fiction? 94 SUMMARY 98 QUESTIONS FOR REVIEW 100 DEVELOPING HRM SKILLS 100 HRM SIMULATION 101 HRM INCIDENT 1—What to Do? 101 HRM INCIDENT 2—Whom Should I Recommend? 101 NOTES 102 4 Job Analysis 104 ¦ HR Web Wisdom—Job Analysis 106 Job Analysis: A Basis Human Resource Tool 106 Reasons for Conducting Job Analysis 107 Types of Job Analysis Information 109 ¦ HR Trends Innovations—Job Analysis for Teams 111 Job Analysis Methods 111 Questionnaires 114 Observation 114 Interviews 114 Employee Recording 114 Combination of Methods 114 Conducting Job Analysis 115 Job Description 115 Job Identification 116 Date of the Job Analysis 117 Job Summary 117 Duties Performed 117 Job Specification 118 The Expanded Job Description 119 ¦ HRM in Action—What Kind of Person Do You Need? 120 Timeliness of Job Analysis 120 Other Job Analysis Methods 120 Department of Labor Job Analysis Schedule 120 Functional Job Analysis 121 Position Analysis Questionnaire 122 Management Position Description Questionnaire 122 Guidelines Oriented Job Analysis 122 ¦ HR Web Wisdom—SHRM HR Links 123 Job Analysis and the Law 123 Job Design 124 ¦ HR Web Wisdom—Job Enrichment 124 Job Enrichment 124 Job Enlargement 125 Design Approaches: Fad or Fashion 125 Management by Objectives 125 Total Quality Management 126 Reengineering 127 ¦ A Global Perspective—Global Job Descriptions: The Domestic Blueprint Is Just Not Good Enough 128 SUMMARY 129 QUESTIONS FOR REVIEW 131 DEVELOPING HRM SKILLS 132 HRM SIMULATION 132 HRM INCIDENT 1—Who Needs Job Descriptions? 133 HRM INCIDENT 2—Job Analysis, Should We Dolt? 134 NOTES 134 ABC NEWS VIDEO CASE—SEXUAL HARASSMENT IN THE WORKPLACE 137 PART THREE HUMAN RESOURCE PLANNING, RECRUITMENT, AND SELECTION 139 5 Strategic Human Resource Planning 140 HR and Strategic Planning 142 The Levels of Strategic Planning 142 The Strategic Planning and Implementation Process 144 Mission Determination 145 Environmental Assessment 146 Objective Setting 146 Strategy Setting 146 Strategy Implementation 146 Leadership 147 Organizational Structure 147 Information and Control Systems 147 Technology 148 Human Resources 148 The Human Resource Planning Process 148 Human Resource Forecasting Techniques 150 Zero Base Forecasting 150 Bottom Up Approach 150 ¦ HRM in Action—What, Me Justify? 151 Use of Predictor Variables 151 Simulation 152 Forecasting Human Resource Requirements 152 Forecasting Human Resource Availability 152 Internal Sources of Supply 153 ¦ HR Web Wisdom—Succession Planning 154 The Need for Sucession Planning 154 External Supply 156 Surplus of Employees 157 Restricted Hiring 157 Reduced Hours 158 Early Retirement 158 Layoffs 158 ¦ HR Web Wisdom—Downsizing 158 Downsizing 158 Human Resource Planning: An Example 160 Organizational Goals 160 Human Resource Needs Forecast 160 Employee Information 160 Human Resource Availability Projections 161 Analyzing and Evaluating Human Resource Gaps 162 Generating and Testing Alternatives 162 Implementing an Overall Human Resource Program 162 Monitoring Results 162 ¦ HR Web Wisdom—SHRM HR Links 163 Human Resource Information Systems 163 ¦ HR Trends Innovations—Virtual HR 165 ¦ A Global Perspective—HRIS: Helping to Take Complexity Out of Global HR Management 165 SUMMARY 166 QUESTIONS FOR REVIEW 168 DEVELOPING HRM SKILLS 168 HRM SIMULATION 169 HRM INCIDENT 1—A Degree for Meter Readers? 169 HRM INCIDENT 2—A Busy Day 170 NOTES 170 6 Recruitment 172 ¦ HR Web Wisdom—Recruitment 174 Alternatives to Recruitment 174 Outsourcing 175 Contingent Workers 175 Employee Leasing 176 Overtime 177 ¦ HR Web Wisdom—SHRM HR Links 177 The Recruitment Process 177 External Environment of Recruitment 180 Internal Environment of Recruitment 181 Methods Used In Internal Recruitment 182 External Sources of Recruitment 183 High Schools and Vocational Schools 183 Community Colleges 183 Colleges and Universities 184 Competitors and Other Firms 184 The Unemployed 185 Older Individuals 185 Military Personnel 185 Self Employed Workers 186 Conventional External Methods of Recruitment 186 Advertising 186 Employment Agencies—Private and Public 187 Recruiters 188 Special Events 188 Internships 189 Executive Search Firms 190 Professional Associations 190 Employee Referrals 191 Unsolicited Walk in Applicants 191 Innovative External Methods of Recruitment 191 Internet Recruiting 191 ¦ HR Trends Innovations—Real Time Recruitment 193 Recruitment Databases/Automated Applicant Tracking Systems 193 ¦ HR Web Wisdom—Cyber Fair Review 194 Virtual Job Fairs 194 Sign on Bonuses 195 Tailoring Recruitment Methods to Sources 195 Recruitment for Diversity 197 Analysis of Recruitment Procedures 197 ¦ HRM in Action—Only Abie Bodied Men? 197 Utilization of Minorities, Women, and Individuals with Disabilities 198 Advertising 198 Employment Agencies 199 Other Suggested Recruitment Approaches 199 ¦ A Global Perspective—Understand the Global Workforce for Effective Worldwide Recruitment 199 SUMMARY 200 QUESTIONS FOR REVIEW 201 DEVELOPING HRM SKILLS 202 HRM SIMULATION 202 HRM INCIDENT 1—Right Idea, Wrong Song 203 HRM INCIDENT 2—A Dilemma 203 NOTES 204 7 Selection 206 ¦ HR Web Wisdom—Pre Screening 208 The Significance of Employee Selection 208 ¦ HR Web Wisdom—SHRM HR Links 209 Environmental Factors Affecting the Selection Process 209 Legal Considerations 210 Speed of Decision Making 210 Organizational Hierarchy 210 Applicant Pool 210 Type of Organization 211 Probationary Period 211 The Selection Process 212 Preliminary Interview 213 Review of Applications 213 ¦ HR Web Wisdom—Resume Tips 216 Review of Resumes 216 ¦ HR Trends Innovations— Electronic Resumes 218 Administration of Selection Tests 218 Advantages of Selection Tests 219 Potential Problems Using Selection Tests 219 Characteristics of Properly Designed Selection Tests 219 Types of Validation Studies 221 Criterion Related Validity 221 Content Validity 222 Construct Validity 222 Types of Employment Tests 223 Cognitive Aptitude Tests 223 Psychomotor Abilities Tests 223 Job Knowledge Tests 223 Work Sample Tests (Simulations) 223 Vocational Interest Tests 224 Personality Tests 224 Drug Testing 224 Genetic Testing 225 Testing for Acquired Immune Deficiency Syndrome (AIDS) 225 The Employment Interview 225 Interview Planning 226 Content of the Interview 227 Types of Interviews 228 The Unstructured (Nondirective) Interview 228 The Structured (Directive or Patterned) Interview 229 Behavior Description Interviewing 229 Methods of Interviewing 230 One on One Interview 230 Group Interview 230 Board Interview 230 Stress Interview 231 Videotaped Interview 231 Computer Interview 231 Realistic Job Previews 232 Legal Implications of Interviewing 232 Personal Reference Checks 235 Background Investigation 235 Negligent Hiring and Retention 236 Polygraph Tests 237 The Selection Decision 238 Physical Examination 238 Notification of Candidates 239 ¦ HRM in Action—Needing a Favor 239 ¦ A Global Perspective—Global Selection: Not Adaptive, Not Successful 240 SUMMARY 240 QUESTIONS FOR REVIEW 243 DEVELOPING HRM SKILLS 244 HRM SIMULATION 244 HRM INCIDENT 1—Business First! 244 HRM INCIDENT 2—Should We Investigate? 245 NOTES 246 ABC NEWS VIDEO CASE—GENETIC TESTING: IS IT ETHICAL? 249 PART FOUR HUMAN RESOURCE DEVELOPMENT 251 $ Training and Development 252 Training and Development: Definition and Scope 254 ¦ HR Web Wisdom—SHRM HR Links 255 Training and Development Trends 255 The Training and Development Process 256 Organization Change and Training and Development 258 Factors Influencing Training and Development 258 Determining Training and Development Needs 261 Establishing Training and Development Objectives 262 Training and Development Methods 263 Coaching 263 Mentoring 264 Business Games 265 Case Study 265 Videotapes 266 In Basket Training 266 ¦ HR Web Wisdom—National Internships 266 Internships 266 Role Playing 267 Job Rotation 267 Programmed Instruction 267 ¦ HR Web Wisdom— Computer Based Training 267 Computer Based Training 267 Cyberlearning 268 ¦ HR Trends Innovations—Training in the Information Age 270 Classroom Programs 271 Corporate Universities 271 Training in Community Colleges 271 On the Job Training 273 Apprenticeship Training 273 Simulators 273 Vestibule Training 274 Management Development 274 Executive and Management Development at IBM 275 Supervisory Management Training Program 276 Training Methods for Entry Level Professional Employees 277 Training Methods for Operative Employees 277 Special Training Areas 278 Implementing Training and Development Programs 278 Evaluating Training and Development 280 Participants Opinions 280 Extent of Learning 280 Behavioral Change 280 Accomplishment of T D Objectives 281 Return on Investment (ROI) 281 Benchmarking 282 Job Training Partnership Act 282 ¦ HRM in Action—Is That Training Important? 283 Orientation 283 Purposes of Orientation 284 The Employment Situation 284 Company Policies and Rules 284 Compensation and Benefits 285 Corporate Culture 285 Team Membership 285 Employee Development 285 Dealing with Change 285 Socialization 285 Organizational Development 286 Survey Feedback 287 Quality Circles 287 Sensitivity Training 289 Team Building and Self Directed Teams 290 ¦ A Global Perspective—Global Orientation: For the Employee and the Family 292 SUMMARY 293 QUESTIONS FOR REVIEW 295 DEVELOPING HRM SKILLS 295 HRM SIMULATION 296 HRM INCIDENT 1 —What to Do? 296 HRM INCIDENT 2—Management Support of Training and Development? 296 NOTES 297 9 Career Planning and Development 300 ¦ HR Web Wisdom—SHRM HR Links 302 Career Planning and Development Defined 302 ¦ HR Web Wisdom—Career Planning 303 The Evolution of Work Impacting Career Planning and Development 303 ¦ HR Trends Innovations—The Changing Nature of Employment Impacting HR Developmental Practices 305 Factors Affecting Career Planning 306 Career Impacted Life Stages 306 Career Anchors 308 Career Planning 309 Individual Career Planning 310 ¦ HR Web Wisdom—Self Assessment 311 Organizational Career Planning 314 Career Paths 315 ¦ HRM in Action—Legitimate Complaint? 316 Traditional Career Path 317 Network Career Path 317 Lateral Skill Path 317 Dual Career Path 318 Adding Value to Retain Present Job 319 Plateauing 320 Job Revitalization and Career Enhancement 321 Career Development 321 Responsibility for Career Development 322 Organization Career Planning and Development Methods 323 Developing Unique Segments of the Workforce 323 Developing Generation X Employees 323 Developing the New Factory Workers 324 ¦ A Global Perspective—Global Expatriate Development: The Costs Are Too High Not to Develop Managers Properly 326 SUMMARY 326 QUESTIONS FOR REVIEW 328 DEVELOPING HRM SKILLS 329 HRM SIMULATION 330 HRM INCIDENT 1 —In the Dark 330 HRM INCIDENT 2—Self Development? 330 NOTES 332 tO Performance Appraisal 334 ¦ HR Web Wisdom—Performance Assessment Tools 336 Performance Appraisal Denned 336 Uses of Performance Appraisal 337 Human Resource Planning 338 Recruitment and Selection 338 Training and Development 338 Career Planning and Development 338 Compensation Programs 339 Internal Employee Relations 339 Assessment of Employee Potential 339 ¦ HR Web Wisdom—SHRM HR Links 339 The Performance Appraisal Process 340 What to Evaluate 341 Traits 342 Behaviors 342 Task Outcomes 342 Responsibility for Appraisal 342 Immediate Supervisor 342 Subordinates 343 Peers 343 Self Appraisal 344 Customer Appraisal 344 ¦ HR Web Wisdom—PAF 360 System 344 ¦ HR Trends Innovations—360 Degree Feedback 345 The Appraisal Period 345 Performance Appraisal Methods 346 Rating Scales 346 Computerized Rating Scale 348 Critical Incidents 348 Essay 348 Work Standards 349 Ranking 349 Forced Distribution 349 Forced Choice and Weighted Checklist Performance Reports 350 Behaviorally Anchored Rating Scales 350 Objective Oriented Approaches 351 Problems in Performance Appraisal 351 Lack of Objectivity 351 Halo Error 351 Leniency/Strictness 352 Central Tendency 352 Recent Behavior Bias 352 Personal Bias 353 ¦ HRM in Action—What Should I Do? 354 Judgmental Role of Evaluator 354 Characteristics of an Effective Appraisal System 354 Job Related Criteria 354 Performance Expectations 355 Standardization 355 Trained Appraisers 355 Open Communication 356 Employee Access to Results 356 Due Process 356 Legal Implications 356 The Appraisal Interview 358 Assessment Centers 359 ¦ A Global Perspective—Global Performance Appraisal: Factoring in Appropriate Employee Behavior 362 SUMMARY 363 QUESTIONS FOR REVIEW 364 DEVELOPING HRM SKILLS 365 HRM SIMULATION 365 HRM INCIDENT 1—Let s Get It Over With 366 HRM INCIDENT 2—Objectives? 367 NOTES 367 ABC NEWS VIDEO CASE—JOB SECURITY OR EMPLOYMENT SECURITY: WHICH IS MORE IMPORTANT? 369 PART FIVE COMPENSATION AND BENEFITS 371 // Compensation 372 ¦ HR Web Wisdom—Compensation Link 374 Compensation: An Overview 374 Compensation Equity 376 Determinants of Individual Financial Compensation 376 The Organization as a Determinant of Financial Compensation 377 Compensation Policies 378 ¦ HR Web Wisdom—SHRM HR Links 378 Organizational Politics 379 Ability to Pay 379 The Labor Market as a Determinant of Financial Compensation 379 Compensation Surveys 380 Cost of Living 381 Labor Unions 381 Society 382 The Economy 382 Legislation 382 The Job as a Determinant of Financial Compensation 384 Job Analysis and Job Descriptions 385 Job Evaluation 385 The Employee as a Determinant of Financial Compensation 391 Pay for Performance 391 ¦ HR Trends Innovations—A Pay for Skills Program at McDonnell Douglas 394 Seniority 395 Experience 395 Membership in the Organization 396 Potential 396 Political Influence 396 Luck 396 Job Pricing 397 Pay Grades 397 Pay Ranges 398 ¦ HR Web Wisdom—Broadbanding 399 Broadbanding 400 Single Rate System 401 Adjusting Pay Rates 401 ¦ HRM in Action—A Compensation Problem 402 Nonfinancial Compensation 402 TheJob 403 Job Environment 404 ¦ HR Trends Innovations—Flexibility at AT T Global Business Communication Systems 405 Workforce Flexibility 405 Flextime 406 The Compressed Workweek 407 Job Sharing 407 Flexible Compensation (Cafeteria Compensation) 407 Telecommuting 409 Part Time Work 410 Modified Retirement 410 ¦ A Global Perspective—Global Compensation: Don t Pay Too Much 411 SUMMARY 412 QUESTIONS FOR REVIEW 415 DEVELOPING HRM SKILLS 415 HRM SIMULATION 416 HRM INCIDENT 1 —It s Just Not Fair! 416 HRM INCIDENT 2—Flextime 417 NOTES 417 12 Benefits and Other Compensation Issues 420 ¦ HR Web Wisdom—Benefits Plus 422 Benefits (Indirect Financial Compensation) 422 ¦ HR Web Wisdom—SHRM HR Links 423 Mandated (Legally Required) Benefits 424 Social Security 424 Unemployment Compensation 424 Workers Compensation 425 Family and Medical Leave Act of 1993 (FMLA) 425 Voluntary Benefits 426 Payment for Time Not Worked 426 Health Benefits 427 Security Benefits 429 ¦ HR Trends Innovations—Easy 401 (k) Access 430 Employee Services 431 Premium Pay 433 Other Benefit Related Legislation 434 Communicating Information about the Benefits Package 434 Incentive Compensation 436 Individual Incentive Plans 436 Team Based Compensation Plans 437 Companywide Plans 438 ¦ HRM in Action—Upping the Standards 439 Executive Compensation 440 Determining Executive Compensation 440 Types of Executive Compensation 441 Compensation for Professionals 443 Sales Compensation 443 Severance Pay 444 Other Compensation Issues 445 ¦ HR Web Wisdom—Comparable Worth 445 Comparable Worth 445 Pay Secrecy 446 Pay Compression 446 ¦ A Global Perspective—Don t Let Global Employees Cherry Pick 446 SUMMARY 447 QUESTIONS FOR REVIEW 449 DEVELOPING HRM SKILLS 450 HRM SIMULATION 451 HRM INCIDENT 1—A Doubled Edged Sword 451 HRM INCIDENT 2—A Birthday Present for Kathy 452 NOTES 452 ABC NEWS VIDEO CASE—RETIREMENT FUNDING: THE BURDEN IS NOW ON THE INDIVIDUAL 455 PART SIX SAFETY AND HEALTH 457 t3 A Safe and Healthy Work Environment 458 ¦ HR Web Wisdom—SHRM HR Links 460 The Nature and Role of Safety and Health 460 The Occupational Safety and Health Act 461 Safety 463 The Focus of Safety Programs 464 ¦ HRM in Action—Safe or Not 465 Developing Safety Programs 465 Accident Investigation 467 Evaluation of Safety Programs 467 Rationale for Safety and Health Trends 468 Ergonomics 469 Cumulative Trauma Disorder (CTD) 469 Workplace and Domestic Violence 471 Wellness Programs 472 ¦ HR Web Wisdom—Stress Busters 473 Stress Management 473 ¦ HR Trends Innovations— Sabbatical Leaves 474 Burnout 475 Sources of Stress 476 Coping with Stress 478 Physical Fitness Programs 479 The Fitness Program of Northwestern Mutual Life Insurance Company 481 Alcohol and Drug Abuse Programs 481 ¦ HR Web Wisdom—EAPs 483 Employee Assistance Programs (EAPs) 483 Smoking in the Workplace 484 AIDS in the Workplace 485 ¦ A Global Perspective—Global Health and Safety: Be Prepared 486 SUMMARY 487 QUESTIONS FOR REVIEW 489 DEVELOPING HRM SKILLS 490 HRM SIMULATION 490 HRM INCIDENT 1—Here Comes OSHA! 491 HRM INCIDENT 2—A Star Is Falling 492 NOTES 492 ABC NEWS VIDEO CASE—HAS MANAGED HEALTH CARE REPLACED QUALITY HEALTH CARE? 495 PART SEVEN EMPLOYEE AND LABOR RELATIONS 499 f4 The Evolution of Labor Unions 500 The Labor Movement Before 1930 500 ¦ HR Web Wisdom—SHRM HR Links 502 The Labor Movement After 1930 502 Anti Injunction Act (Norris LaGuardia Act)—1932 502 National Labor Relations Act (Wagner Act)—1935 502 Labor Management Relations Act (Taft Hartley Act)—1947 504 Labor Management Reporting and Disclosure Act (Landrum Griffin Act), 1959 505 The Labor Movement into the Year 2000 507 Teams and Organized Labor 509 ¦ HR Trends Innovations—Support for the Team Act 510 The Public Sector 511 Labor Relations and Bargaining Patterns 512 Employee Associations 512 Union Objectives 513 Growth 513 Power 514 Why Employees Join Unions 515 Dissatisfaction with Management 515 A Social Outlet 516 Opportunity for Leadership 517 Forced Unionization 517 Peer Pressure 517 Union Structure 517 The Local Union 517 ¦ HR Web Wisdom—Labor Quotes 518 The National (or International) Union 518 AFL CIO 518 ¦ HR Web Wisdom—Collective Bargaining 519 Establishing the Collective Bargaining Relationship: Union Certification 519 Signing of Authorization Cards 521 Petition for Election 521 Election Campaign 522 Election and Certification 523 Union Strategies in Obtaining Bargaining Unit Recognition 523 Union Decertification: Reestablishing the Individual Bargaining Relationship 524 Decertification Procedure 525 Management and Decertification 525 Union Free Strategies and Tactics 526 Effective First Line Supervisors 528 Union Free Policy 528 Effective Communication 528 Trust and Openness 529 Effective Compensation Programs 529 A Healthy and Safe Work Environment 529 ¦ HRM in Action—Why Don t They Want a Union? 530 Effective Employee and Labor Relations 530 ¦ A Global Perspective—The Plight of Global Unionism: Not as Bad as in the United States, at Least Not Yet! 531 SUMMARY 531 QUESTIONS FOR REVIEW 533 DEVELOPING HRM SKILLS 534 HRM SIMULATION 534 HRM INCIDENT 1—A Bad Situation 535 HRM INCIDENT 2—Union Appeal 535 NOTES 536 t5 Labor Management Relations 540 ¦ HR Web Wisdom—SHRM HR lints 542 Labor Management Relations and Individual Bargaining 542 Labor Management Relations and the Collective Bargaining Process 543 Psychological Aspects of Collective Bargaining 547 Preparing for Negotiations 548 Bargaining Issues 552 Recognition 553 Management Rights 553 Union Security 554 ¦ HR Web Wisdom—Union Shops 554 Compensation and Benefits 555 Grievance Procedure 556 Employee Security 556 Negotiating the Agreement 557 Breakdowns in Negotiations 559 Third Party Intervention 559 Sources of Mediators and Arbitrators 560 Union Strategies for Overcoming Negotiation Breakdowns 561 ¦ HR Web Wisdom—Strikes 561 ¦ HR Trends Innovations—Union Activism and Focus 562 Management s Strategies for Overcoming Negotiation Breakdowns 563 Ratifying the Agreement 563 ¦ HRM in Action—What Did I Do? 564 Administration of the Agreement 564 The Future of Collective Bargaining 566 ¦ A Global Perspective—NAFTA: A New Union Busting Weapon? 567 SUMMARY 568 QUESTIONS FOR REVIEW 569 DEVELOPING HRM SKILLS 569 HRM SIMULATION 570 HRM INCIDENT 1 — Maybe I Will Work, and Maybe I Won t 570 HRM INCIDENT 2—So, Strike! 571 NOTES 571 16 Internal Employee Relations 574 ¦ HR Web Wisdom—SHRM HR Links 576 Internal Employee Relations Denned 576 Disciplinary Action 576 The Disciplinary Action Process 578 Approaches to Disciplinary Action 580 The Hot Stove Rule 580 Progressive Disciplinary Action 580 Disciplinary Action without Punishment 582 Administration of Disciplinary Action 583 ¦ HRM in Action—Should He Be Fired? 584 Grievance Handling Under a Collective Bargaining Agreement 586 The Grievance Procedure 586 Arbitration 588 Proof That Disciplinary Action Was Needed 589 Weaknesses of Arbitration 590 Grievance Handling in Union Free Organizations 590 ¦ HR Web Wisdom—Dispute Resolution 591 ¦ HR Trends Innovations—Alternative Dispute Resolution 591 Termination 592 Termination of Nonmanagerial/ Nonprofessional Employees 592 Termination of Executives 593 Termination of Middle and Lower Level Managers and Professionals 593 Employment at Will 594 Demotion as an Alternative to Termination 595 Layoffs 595 Layoff/Recall Procédures 596 ¦ HR Web Wisdom—Outplacement 596 Outplacement Procédures 596 Transfers 597 Promotion 598 Résignation 599 The Exit Interview—Analyzing Voluntary Résignations 599 Advance Notice of Résignation 600 Retirement 601 Early Retirement 601 Retirement Planning 602 Légal Implications of Internai Employée Relations 602 Evaluating the Human Resource Management Function 603 ¦ A Global Perspective—Don t Make a Move without an Expatriate Transfer Policy 605 SUMMARY 606 QUESTIONS FOR REVIEW 608 DEVELOPING HRM SKILLS 609 HRM SIMULATION 610 HRM INCIDENT 1—Too Much Absenteeism 610 HRM INCIDENT 2— Something Is Not Right 611 NOTES 612 ABC NEWS VIDEO CASE—THE CHANGING FACE OFLABOR 615 PART EIGHT OPERATING IN A GLOBAL ENVIRONMENT 617 Ï7 Global Human Resource Management 618 The Evolution of Global Business 620 ¦ HR Web Wisdom—SHRM HR Links 622 The Evolution of Global Human Resource Management 622 ¦ HR Web Wisdom—Global HR Policy 623 Global Human Resource Management Functions 623 Global Human Resource Planning, Recruitment, and Sélection 625 Global Training and Development (GT D) 626 ¦ HR Trends Innovations—Expatriate Development 628 Global Compensation and Benefits 628 Expatriate Compensation and Benefits 629 Global Safety and Health 630 Global Employees and Labor Relations 630 Possible Barriers to Effective Global Human Resource Management 631 Political and Legal Factors 632 Cultural Factors 633 Economic Factors 634 Labor Management Relations Factors 634 Other Barriers 634 Equal Employment Opportunity and Global HR 635 Eight Keys to Global Human Resource Management of Expatriates 635 ¦ HRM in Action—Women in the Middle East! 636 ¦ HR Web Wisdom—Relocation Support 637 Maintaining Corporate Identity through Corporate Culture 637 Keeping Up Globally with Human Resources 638 ¦ A Global Perspective—The Battle Cry: Preparation, Preparation, Preparation and Watch the Dog 638 SUMMARY 639 QUESTIONS FOR REVIEW 640 DEVELOPING HRM SKILLS 640 HRM SIMULATION 641 HRM INCIDENT 1—Preparation for an Expatriate Assignment 641 HRM INCIDENT 2—No Host Country Nations in This Russian Subsidiary 641 NOTES 642 ABC NEWS VIDEO CASE—IMAGES OF JAPAN 645 GLOSSARY GL 1 SHOWTIME INTEGRATIVE VIDEO CASES VC 1 COMPANY INDEX 1 1 NAME INDEX I 6 SUBJECT INDEX I 8
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author	Mondy, Robert Wayne 1940- Noe, Robert M. Premeaux, Shane R.
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spelling	Mondy, Robert Wayne 1940- Verfasser (DE-588)138181969 aut Human resource management R. Wayne Mondy, Robert M. Noe, Shane R. Premeaux 7. ed. Upper Saddle River, NJ Prentice Hall 1999 getr. Zählung Ill. txt rdacontent n rdamedia nc rdacarrier Bis 3. ed. u.d.T.: Mondy, Robert W.: Personnel Personalwesen (DE-588)4076000-5 gnd rswk-swf Personalpolitik (DE-588)4045269-4 gnd rswk-swf Personalwesen (DE-588)4076000-5 s DE-604 Personalpolitik (DE-588)4045269-4 s 1\p DE-604 Noe, Robert M. Verfasser aut Premeaux, Shane R. Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008460870&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk
spellingShingle	Mondy, Robert Wayne 1940- Noe, Robert M. Premeaux, Shane R. Human resource management Personalwesen (DE-588)4076000-5 gnd Personalpolitik (DE-588)4045269-4 gnd
subject_GND	(DE-588)4076000-5 (DE-588)4045269-4
title	Human resource management
title_auth	Human resource management
title_exact_search	Human resource management
title_full	Human resource management R. Wayne Mondy, Robert M. Noe, Shane R. Premeaux
title_fullStr	Human resource management R. Wayne Mondy, Robert M. Noe, Shane R. Premeaux
title_full_unstemmed	Human resource management R. Wayne Mondy, Robert M. Noe, Shane R. Premeaux
title_short	Human resource management
title_sort	human resource management
topic	Personalwesen (DE-588)4076000-5 gnd Personalpolitik (DE-588)4045269-4 gnd
topic_facet	Personalwesen Personalpolitik
url	http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008460870&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
work_keys_str_mv	AT mondyrobertwayne humanresourcemanagement AT noerobertm humanresourcemanagement AT premeauxshaner humanresourcemanagement

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