On the use of computerised decision aids: an investigation into the expert system as persuasive communicator
Zsfassung in niederländ. Sprache.
Gespeichert in:
| 1. Verfasser: | |
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| Format: | Abschlussarbeit Buch |
| Sprache: | English |
| Veröffentlicht: |
1998
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| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Zusammenfassung: | Zsfassung in niederländ. Sprache. |
| Beschreibung: | Zsfassung in niederländ. Sprache. - Groningen, Rijksuniv., Diss., 1998 |
| Beschreibung: | 137 S. Ill., graph. Darst. |
| ISBN: | 9036708664 |
Internformat
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| 245 | 1 | 0 | |a On the use of computerised decision aids |b an investigation into the expert system as persuasive communicator |c door Jacob Jan Dijkstra |
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| 502 | |a Groningen, Rijksuniv., Diss., 1998 | ||
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Datensatz im Suchindex
| _version_ | 1804127066245824512 |
|---|---|
| adam_text | Contents
1 Introduction 1
2 Expert systems 5
2.1 Introduction 5
2.2 The knowledge base and the inference engine 7
2.3 Knowledge engineering and knowledge acquisition 10
2.4 The user interface and explanation facilities 13
2.5 Interface design and Human Computer Interaction research 16
2.6 Conclusions 20
3 Compliance with expert system advice 21
3.1 Introduction 21
3.2 Incorrect judgement of the usefulness of computer support 22
3.3 Theoretical models of persuasion 25
3.3.1 The Elaboration Likelihood Model 25
3.3.2 The heuristic systematic model 30
3.4 Conclusions 31
4 User beliefs and interaction with expert systems 33
4.1 Introduction 33
4.2 Beliefs, attitudes, and intentions 33
4.3 Beliefs and computers 36
4.3.1 Perceived usefulness and perceived ease of use 36
4.3.2 Computer anxiety 39
4.3.3 Computer playfulness 40
4.3.4 Computer self efficacy 41
4.4 Conclusions 43
Contents
5 The influence of an expert system on the user s view:
How to fool a lawyer 45
5.1 Introduction 45
5.2 Method 47
5.2.1 Apparatus 47
5.2.1.1 Criminal attempt 47
5.2.1.2 The (simulated) expert systems 48
5.3 Subjects 52
5.4 Procedure 53
5.5 Results 55
5.5.1 Task performance 55
5.5.2 The influence of the expert system on the subjects 55
5.5.3 The use of the explanation functions 59
5.6 Conclusions and discussion 60
6 Persuasiveness of expert systems 63
6.1 Introduction 63
6.2 Method 66
6.2.1 Subjects 66
6.2.2 Apparatus and procedure ^
6.2.3 Construction of the need for cognition scale 68
6.2.4 Construction of the computer experience scale 69
6.2.5 Construction of the persuasion scales 69
6.3 Results 71
6.3.1 Compliance and authority 72
6.3.2 Objectivity/rationality 73
6.3.3 Easiness of the cases 75
6.3.4 Computer experience 76
6.4 Conclusions and discussion 76
6.5 Appendix 79
Contents
7 User agreement with incorrect expert system advice 81
7.1 Introduction 81
7.2 Method 83
7.2.1 Subjects 83
7.2.2 Procedure 84
7.2.3 Scale construction 86
7.2.3.1 Construction of the pretest scales 86
7.2.3.2 Construction of the persuasion scales 88
7.2.3.3 Construction of the mental effort scale 90
7.2.3.4 Construction of the explanation function
usage scales 90
7.2.3.5 Construction of the posttest scales 90
7.3 Results 92
7.3.1 Agreement with the incorrect advice of the expert
system 92
7.3.2 Perceived qualities of the advice, adviser, and case 93
7.3.3 Mental effort and recall 96
7.3.4 Use of explanation functions 97
7.3.5 Perceived usefulness and ease of use 99
7.3.6 Motivation and ability 99
7.4 Conclusions 101
8 General discussion 105
8.1 Conclusions 105
8.2 Implications 109
Summary 117
Samenvatting 123
References 129
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| indexdate | 2024-07-09T18:27:26Z |
| institution | BVB |
| isbn | 9036708664 |
| language | English |
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| physical | 137 S. Ill., graph. Darst. |
| publishDate | 1998 |
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| spelling | Dijkstra, Jacob Jan Verfasser aut On the use of computerised decision aids an investigation into the expert system as persuasive communicator door Jacob Jan Dijkstra 1998 137 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Zsfassung in niederländ. Sprache. - Groningen, Rijksuniv., Diss., 1998 Groningen, Rijksuniv., Diss., 1998 Zsfassung in niederländ. Sprache. Entscheidungsunterstützungssystem (DE-588)4191815-0 gnd rswk-swf (DE-588)4113937-9 Hochschulschrift gnd-content Entscheidungsunterstützungssystem (DE-588)4191815-0 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008433738&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Dijkstra, Jacob Jan On the use of computerised decision aids an investigation into the expert system as persuasive communicator Entscheidungsunterstützungssystem (DE-588)4191815-0 gnd |
| subject_GND | (DE-588)4191815-0 (DE-588)4113937-9 |
| title | On the use of computerised decision aids an investigation into the expert system as persuasive communicator |
| title_auth | On the use of computerised decision aids an investigation into the expert system as persuasive communicator |
| title_exact_search | On the use of computerised decision aids an investigation into the expert system as persuasive communicator |
| title_full | On the use of computerised decision aids an investigation into the expert system as persuasive communicator door Jacob Jan Dijkstra |
| title_fullStr | On the use of computerised decision aids an investigation into the expert system as persuasive communicator door Jacob Jan Dijkstra |
| title_full_unstemmed | On the use of computerised decision aids an investigation into the expert system as persuasive communicator door Jacob Jan Dijkstra |
| title_short | On the use of computerised decision aids |
| title_sort | on the use of computerised decision aids an investigation into the expert system as persuasive communicator |
| title_sub | an investigation into the expert system as persuasive communicator |
| topic | Entscheidungsunterstützungssystem (DE-588)4191815-0 gnd |
| topic_facet | Entscheidungsunterstützungssystem Hochschulschrift |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008433738&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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