Evaluative inquiry for learning in organizations:
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Thousand Oaks [u.a.]
Sage
1999
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XXV, 218 S. |
| ISBN: | 0761904530 0761904549 |
Internformat
MARC
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| 100 | 1 | |a Preskill, Hallie |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Evaluative inquiry for learning in organizations |c Hallie Preskill ; Rosalie T. Torres |
| 264 | 1 | |a Thousand Oaks [u.a.] |b Sage |c 1999 | |
| 300 | |a XXV, 218 S. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 7 | |a Organisatieonderzoek |2 gtt | |
| 650 | 7 | |a Organisatieontwikkeling |2 gtt | |
| 650 | 4 | |a Inquiry (Theory of knowledge) | |
| 650 | 4 | |a Organizational learning | |
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| 999 | |a oai:aleph.bib-bvb.de:BVB01-008376526 | ||
Datensatz im Suchindex
| _version_ | 1804126981033295872 |
|---|---|
| adam_text | Contents in Brief
List of Strategies, Exhibits, and Figures xi
Acknowledgments xv
Introduction xvii
1. Evaluative Inquiry and Organizational Change 1
2. Learning in Organizations 17
3. Evaluative Inquiry Learning Processes 51
4. Focusing the Evaluative Inquiry 71
5. Carrying Out the Inquiry 97
6. Applying Learning 131
7. Building the Infrastructure for Evaluative Inquiry 153
8. The Practice of Evaluative Inquiry 183
Questions for Facilitating Evaluative Inquiry 193
References 201
Index 211
About the Authors 217
Contents
List of Strategies, Exhibits, and Figures xi
Acknowledgments xv
Introduction xvii
For Whom Did We Write This Book? xxi
Our Field Research xxii
Overview of the Book xxiii
1. Evaluative Inquiry and Organizational Change 1
Organizational Change as the Status Quo 3
Transitioning to the Knowledge Era 7
Failure of Past Change Efforts 11
The Role of Learning in Our Future 13
2. Learning in Organizations 17
How Individuals Learn 18
Team Learning 23
Developing Team Capacity for Evaluative Inquiry 24
Ensuring Effective Team Processes for
Evaluative Inquiry 26
Challenges to Effective Evaluative Inquiry Teamwork 33
Managing Conflict Within Evaluative Inquiry Teams 34
When Team Members Come and Go 39
How Organizations Learn 41
Models of Organizational Learning 48
3. Evaluative Inquiry Learning Processes 51
Dialogue 52
Reflection 56
Asking Questions 60
Identifying and Clarifying Values, Beliefs,
Assumptions, and Knowledge 66
4. Focusing the Evaluative Inquiry 71
Initiating Evaluative Inquiry 72
Defining the Evaluative Issue 76
Identifying Stakeholders 86
Determining Evaluative Questions 89
Illustrative Case—Focusing the Inquiry 92
Some Background 92
Purpose 95
Stakeholders (Intended Users of the Evaluative Inquiry s
Process and Findings) 95
Evaluative Questions 96
5. Carrying Out the Inquiry 97
Designing the Inquiry 99
Methods and Procedures for Data Collection 105
Methods and Procedures for Data Analysis
and Interpretation 107
Methods and Procedures for Communicating
and Reporting 110
Planning Formats 112,
Implementing Inquiry Activities 116
Data Collection 116
Data Analysis and Interpretation 117
Developing Recommendations 120
Communicating and Reporting 121
Illustrative Case—Carrying Out the Inquiry 125
6. Applying Learning 131
Identifying and Selecting Action Alternatives 133
Developing an Action Plan 140
Implementing the Action Plan
and Monitoring Progress 144
Illustrative Case—Applying Learning 149
7. Building the Infrastructure for Evaluative Inquiry 153
Culture 155
Taking Risks and Valuing Mistakes 156
Trust and Courage 158
Leadership 161
Executive Leadership 162
Leadership Within the Organization 165
Communication 167
Systems and Structures 171
Job Design 175
The Changing Role of Human Resource Development 178
8. The Practice of Evaluative Inquiry 183
Evaluator Roles 186
Implementing Evaluative Inquiry in
Today s Organizations 186
Outcomes of Individual, Team, and
Organizational Learning 189
Our Hopes 191
Questions for Facilitating Evaluative Inquiry 193
References 201
Index 211
About the Authors 217
List of Strategies,
Exhibits, and Figures
Strategies
Chapter 4
• Focused Dialogues 77
• Group Model Building 78
• Open Space Technology 80
• Critical Incidents 83
• Using Questions to Explore Values, Beliefs,
Assumptions, and Knowledge in the Focusing Phase 87
Chapter 5
• Developing a Database for Organizational Learning 102
• Literature Based Discussions 108
• Working Session to Interpret Survey Results 118
• Framing Inquiry Findings as Lessons Learned 122
xi
Chapter 6
• Capturing Concerns, Issues, and Action Alternatives 136
• Using Technology to Facilitate Brainstorming 138
• Developing an Action Plan 142
• Solving Implementation Issues 148
Exhibits
1.1 Transitioning From the Industrial Era to the Knowledge Era 8
1.2 Characteristics of Learning Communities 15
2.1 Dispositional Ideals for Effective Team Functioning 28
2.2 Characteristics of Effective Teams 30
2.3 Self Monitoring Questions for Teams 32
2.4 Characteristics of Ineffective Teams 33
2.5 Resolving Team Conflicts 36
3.1 Benefits of Dialogue 55
3.2 Benefits of Reflection 57
3.3 Benefits of Asking Questions 61
3.4 Benefits of Identifying and Clarifying Values,
Beliefs, Assumptions, and Knowledge 67
4.1 Benefits of Focusing the Inquiry 91
5.1 Formats for Communicating and Reporting 111
5.2 Benefits of Carrying Out the Inquiry 125
6.1 Challenges to Successful Implementation of Action Plans 147
6.2 Benefits of Applying Learning 150
7.1 Organizational Culture That Supports Evaluative Inquiry 157
7.2 Organizational Leadership That Supports Evaluative Inquiry 162
7.3 Communication Within Organizations That
Facilitates Evaluative Inquiry 169
7.4 Organizational Systems and Structures That
Facilitate Evaluative Inquiry 172
Figures
4.1 Focusing the Inquiry 73
5.1 Sample Format for a Data Collection Plan 114
5.2 Sample Format for a Communicating and
Reporting Plan 115
6.1 Applying Learning From the Inquiry 133
6.2 Sample Format for an Action Plan 145
8.1 Evaluative Inquiry Compared With
Organization Development 185
8.2 Outcomes Associated With Evaluative Inquiry
for Learning 190
|
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| id | DE-604.BV012354356 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-09T18:26:05Z |
| institution | BVB |
| isbn | 0761904530 0761904549 |
| language | English |
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| physical | XXV, 218 S. |
| publishDate | 1999 |
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| spelling | Preskill, Hallie Verfasser aut Evaluative inquiry for learning in organizations Hallie Preskill ; Rosalie T. Torres Thousand Oaks [u.a.] Sage 1999 XXV, 218 S. txt rdacontent n rdamedia nc rdacarrier Organisatieonderzoek gtt Organisatieontwikkeling gtt Inquiry (Theory of knowledge) Organizational learning Organisatorisches Lernen (DE-588)4198012-8 gnd rswk-swf Organisatorisches Lernen (DE-588)4198012-8 s DE-604 Torres, Rosalie T. Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008376526&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Preskill, Hallie Torres, Rosalie T. Evaluative inquiry for learning in organizations Organisatieonderzoek gtt Organisatieontwikkeling gtt Inquiry (Theory of knowledge) Organizational learning Organisatorisches Lernen (DE-588)4198012-8 gnd |
| subject_GND | (DE-588)4198012-8 |
| title | Evaluative inquiry for learning in organizations |
| title_auth | Evaluative inquiry for learning in organizations |
| title_exact_search | Evaluative inquiry for learning in organizations |
| title_full | Evaluative inquiry for learning in organizations Hallie Preskill ; Rosalie T. Torres |
| title_fullStr | Evaluative inquiry for learning in organizations Hallie Preskill ; Rosalie T. Torres |
| title_full_unstemmed | Evaluative inquiry for learning in organizations Hallie Preskill ; Rosalie T. Torres |
| title_short | Evaluative inquiry for learning in organizations |
| title_sort | evaluative inquiry for learning in organizations |
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