The information processing theory of organization: managing technology accession in complex systems
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Aldershot [u.a.]
Ashgate
1998
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XXVIII, 393 S. Ill., graph. Darst. |
| ISBN: | 1840144270 |
Internformat
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Datensatz im Suchindex
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| adam_text | Contents
List of Figures vii
List of Tables ix
Acknowledgments xi
List of Abbreviations xiii
Foreword xvii
1 Foundations of IPT: the Information Processing Theory
of Organization 1
Appendix 1.1 A Brief Review of the Payoff Matrix 63
Appendix 1.2 Social Science Methodology,
Statistical Significance Testing, and
the Use of Organizational Research in This Book 69
2 Avionics Maintenance and Technology Accession 85
Appendix 2.1 VAST Supported Aircraft 117
3 VAST and Avionics Maintenance 123
Appendix 3.1 VAST Building Blocks 161
Appendix 3.2 Work Center Codes 163
Appendix 3.3 Beyond Capability of Maintenance
(BCM) Codes 169
Appendix 3.4 Malfunction Description Codes 171
4 The VAST Shop Effectiveness and Efficiency Studies 177
Appendix 4.1 AIMD Workflow Problems 233
5 Coping with Complexity in the Avionics Maintenance System 241
6 Experiment 2 —IP Capacity, Organization Performance,
and Organization Slack 277
v
Contents vi
7 New Technologies and Experiment 3 309
8 Extending EPT, ATE Lessons, and a
Technology Accession Model 333
Appendix 8.1 Workflow Analysis 377
Index 381
List of Figures
Figure 1.1 Properties of information 16
Figure 1.2 Information processing as the interaction
of functions and framework elements 21
Figure 1.3 Organizational information processing 22
Figure 1.4 A hierarchical model of information 24
Figure 1.5 Information processing potential as a function of time 29
Figure 1.6 The basic system model 38
Figure 1.7 The basic system model with dynamic
information flows 39
Figure 1.8 Feedback and feedforward over repeated work cycles 41
Figure A1.1.1 A general payoff matrix 63
Figure A1.1.2 An investment decision payoff matrix 65
Figure Al. 1.3 A regret matrix for the investment decision 67
Figure 2.1 Specificity and tangibility as properties
of technologies 88
Figure 2.2 The logistics tail of aircraft maintenance 94
Figure 2.3 A simplified diagram of the avionics repair cycle 101
Figure 2.4 The bathtub curve of system failures
over the system life cycle 105
Figure A2.1.1 Grumman F 14A Tomcat 118
Figure A2.1.2 Lockheed S 3A Viking 119
Figure A2.1.3 Grumman E 2C Hawkeye 120
Figure A2.1.4 Ling Temco Vought A 7E Corsair IT 121
Figure A2.1.5 McDonnell Douglas F/A 18 (US),
CF 18 (Canada) Hornet 122
Figure 3.1 Perspective view of 14 rack VAST station 125
Figure 3.2 Physical layout of 14 rack VAST station,
showing Building Blocks (BBs) 126
Figure 3.3 Detail view of internal structure of empty
stimulus and measurement system VAST rack 128
Figure 3.4 The three level model of Naval aviation maintenance 131
Figure 3.5 The U.S. Navy matrix structure for maintenance
and logistic support 33
Figure 3.6 Aircraft Intermediate Maintenance Department
organization and functions 136
vii
List of Figures viii
Figure 3.7 Expanded simplified model of avionics repair cycle 138
Figure 3.8 Workflow in the Aircraft Intermediate Maintenance
Department (AIMD) 140
Figure 3.9 A standard Maintenance Action Form (MAF) 150
Figure 3.10 Dedicated (PGSE) avionics tester
maintenance flow (before VAST) 154
Figure 3.11 Avionics maintenance flow after introduction
of VAST 155
Figure 4.1 Simplified view of intended VAST shop test
workflow 192
Figure 4.2a Actual VAST shop WRA test workflow 204
Figure 4.2b Actual VAST shop WRA test workflow 205
Figure 5.1 Analysis of hard system and soft system variables
influencing performance of Naval avionics
repair workflow 250
Figure 6.1 NAS Miramar information processing modifications
to the AMD workflow, 1978 285
Figure 6.2 NAS Oceana SPORT system database and SRA
exchange tracking, 1978 287
Figure 6.3 NAS North Island workflow with FAMMS
induction and inventory data systems,
1978 and 1981 290
Figure 6.4 Plots of three wave changes in Elapsed
Maintenance Time (EMT) at all sites 299
Figure 6.5 Plots of three wave changes in Turnaround
Time (TAT) at all sites 300
Figure 8.1 Consistency lag and structural consistency cost 352
Figure 8.2 The relationship between the cost of information
processing capacity and organizational
performance 359
Figure 8.3 A model of technology accession 363
Figure A8.1.1 Basic flowcharting symbols for workflow analysis 378
List of Tables
Table 1.1 Forms of information imperfections 17
Table 1.2 Information processing elements:
functions and framework 19
Table 1.3 The composite model: three categories of risk 33
Table 1.4 Categories of slack: positive and negative outcomes
as a function of imperfect information 43
Table A1.2.1 Preliminary results of survey of replication in
organization science and economics 75
Table 2.1 Typical air wing for USS John F. Kennedy, 1980 91
Table 2.2 Typical monthly WRA workload,
USS John F. Kennedy, 1980 97
Table 2.3 Schedule of VAST station deployments 100
Table 3.1 WRA and SRA workload for VAST supported
aircraft 130
Table 3.2 Survey findings for VAST test and repair processing 152
Table 4.1 Summary of Q.E.D. Systems findings for
components of VAST Elapsed Maintenance
Time 182
Table 4.2 Scope of Systems Research Corporation study 189
Table 4.3 Results of Turnaround Time analysis for 826
S 3 A WRA repairs 194
Table 4.4 Maintenance Supply relationships at seven sites 197
Table 4.5 VAST station personnel levels, 30 September 1978 209
Table 5.1 Information processing effects of adjustments to
VAST workflow problems at multiple sites 246
Table 5.2 Summary of TAT analysis for 10 mission
critical F 14 WRAs, NAS Miramar
vs. other Fleet sites 257
Table 6.1 Four NAVAIR shore sites studied in Experiment 2 280
Table 6.2 Minimum and maximum monthly WRA
production at selected research sites
for 1978 and 1981 281
Table 6.3 Management information processing system
in effect at sites studied in Experiment 2 284
ix
List of Tables x
Table 6.4 Two wave changes in Elapsed Maintenance Time
(EMT) for F 14A sites 288
Table 6.5 Two wave changes in Turnaround Time
(TAT) for F 14A sites 288
Table 6.6 Three wave changes in Elapsed Maintenance Time
(EMT) for S 3A sites 295
Table 6.7 Three wave changes in Turnaround Time
(TAT) for S 3A sites 296
Table 6.8 1981 cross sectional comparison of EMT and TAT
for Atlantic Fleet and Pacific Fleet carriers 301
Table 8.1 System resources and system risks 344
Table 8.2 Information imperfections, parameters,
and system linkages 349
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| id | DE-604.BV012334189 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T18:25:46Z |
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| isbn | 1840144270 |
| language | English |
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| physical | XXVIII, 393 S. Ill., graph. Darst. |
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| spellingShingle | Kmetz, John L. The information processing theory of organization managing technology accession in complex systems Airplanes, Military Testing Communication in organizations Organization Technology Management Prüftechnik (DE-588)4047610-8 gnd Informationsmanagement (DE-588)4114012-6 gnd Avionik (DE-588)4196491-3 gnd Flugzeugbau (DE-588)4154782-2 gnd Organisation (DE-588)4043774-7 gnd Technologiemanagement (DE-588)4215161-2 gnd Technik (DE-588)4059205-4 gnd Militärflugzeug (DE-588)4039316-1 gnd |
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| title | The information processing theory of organization managing technology accession in complex systems |
| title_auth | The information processing theory of organization managing technology accession in complex systems |
| title_exact_search | The information processing theory of organization managing technology accession in complex systems |
| title_full | The information processing theory of organization managing technology accession in complex systems John L. Kmetz |
| title_fullStr | The information processing theory of organization managing technology accession in complex systems John L. Kmetz |
| title_full_unstemmed | The information processing theory of organization managing technology accession in complex systems John L. Kmetz |
| title_short | The information processing theory of organization |
| title_sort | the information processing theory of organization managing technology accession in complex systems |
| title_sub | managing technology accession in complex systems |
| topic | Airplanes, Military Testing Communication in organizations Organization Technology Management Prüftechnik (DE-588)4047610-8 gnd Informationsmanagement (DE-588)4114012-6 gnd Avionik (DE-588)4196491-3 gnd Flugzeugbau (DE-588)4154782-2 gnd Organisation (DE-588)4043774-7 gnd Technologiemanagement (DE-588)4215161-2 gnd Technik (DE-588)4059205-4 gnd Militärflugzeug (DE-588)4039316-1 gnd |
| topic_facet | Airplanes, Military Testing Communication in organizations Organization Technology Management Prüftechnik Informationsmanagement Avionik Flugzeugbau Organisation Technologiemanagement Technik Militärflugzeug USA |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008363500&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT kmetzjohnl theinformationprocessingtheoryoforganizationmanagingtechnologyaccessionincomplexsystems |