Electronic customer care (ECC): IT in der Anbieter-Kunden-Beziehung
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Abschlussarbeit Buch |
| Sprache: | German |
| Veröffentlicht: |
1998
|
| Schlagworte: | |
| Beschreibung: | VII, 134 S. Ill., graph. Darst. 1 CD-ROM |
Internformat
MARC
| LEADER | 00000nam a2200000 c 4500 | ||
|---|---|---|---|
| 001 | BV012261421 | ||
| 003 | DE-604 | ||
| 005 | 20161114 | ||
| 007 | t | ||
| 008 | 981113s1998 ad|| m||| 00||| ger d | ||
| 035 | |a (OCoLC)246585163 | ||
| 035 | |a (DE-599)BVBBV012261421 | ||
| 040 | |a DE-604 |b ger |e rakwb | ||
| 041 | 0 | |a ger | |
| 049 | |a DE-739 |a DE-384 |a DE-19 |a DE-N2 |a DE-634 | ||
| 100 | 1 | |a Muther, Andreas |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Electronic customer care (ECC) |b IT in der Anbieter-Kunden-Beziehung |c von Andreas Muther |
| 264 | 1 | |c 1998 | |
| 300 | |a VII, 134 S. |b Ill., graph. Darst. |e 1 CD-ROM | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 502 | |a Sankt Gallen, Univ., Diss., 1998 | ||
| 650 | 4 | |a Kundenmanagement - Marketinginformationssystem | |
| 650 | 4 | |a Lieferanten-Kunden-Beziehung / Kundendienst / Customer Relationship Management / Unternehmenskooperation / Internet / Informationstechnik / E-Business / Telemarketing / Theorie / Österreich / Welt | |
| 650 | 0 | 7 | |a Informationstechnik |0 (DE-588)4026926-7 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Beziehungsmanagement |0 (DE-588)4326109-7 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Kundenmanagement |0 (DE-588)4236865-0 |2 gnd |9 rswk-swf |
| 655 | 7 | |0 (DE-588)4113937-9 |a Hochschulschrift |2 gnd-content | |
| 689 | 0 | 0 | |a Kundenmanagement |0 (DE-588)4236865-0 |D s |
| 689 | 0 | 1 | |a Beziehungsmanagement |0 (DE-588)4326109-7 |D s |
| 689 | 0 | 2 | |a Informationstechnik |0 (DE-588)4026926-7 |D s |
| 689 | 0 | |5 DE-604 | |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-008309353 | ||
Datensatz im Suchindex
| _version_ | 1804126879930646529 |
|---|---|
| any_adam_object | |
| author | Muther, Andreas |
| author_facet | Muther, Andreas |
| author_role | aut |
| author_sort | Muther, Andreas |
| author_variant | a m am |
| building | Verbundindex |
| bvnumber | BV012261421 |
| ctrlnum | (OCoLC)246585163 (DE-599)BVBBV012261421 |
| format | Thesis Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01515nam a2200373 c 4500</leader><controlfield tag="001">BV012261421</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20161114 </controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">981113s1998 ad|| m||| 00||| ger d</controlfield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)246585163</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV012261421</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rakwb</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">ger</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-739</subfield><subfield code="a">DE-384</subfield><subfield code="a">DE-19</subfield><subfield code="a">DE-N2</subfield><subfield code="a">DE-634</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Muther, Andreas</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Electronic customer care (ECC)</subfield><subfield code="b">IT in der Anbieter-Kunden-Beziehung</subfield><subfield code="c">von Andreas Muther</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="c">1998</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">VII, 134 S.</subfield><subfield code="b">Ill., graph. Darst.</subfield><subfield code="e">1 CD-ROM</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="502" ind1=" " ind2=" "><subfield code="a">Sankt Gallen, Univ., Diss., 1998</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Kundenmanagement - Marketinginformationssystem</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Lieferanten-Kunden-Beziehung / Kundendienst / Customer Relationship Management / Unternehmenskooperation / Internet / Informationstechnik / E-Business / Telemarketing / Theorie / Österreich / Welt</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Informationstechnik</subfield><subfield code="0">(DE-588)4026926-7</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Beziehungsmanagement</subfield><subfield code="0">(DE-588)4326109-7</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kundenmanagement</subfield><subfield code="0">(DE-588)4236865-0</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="655" ind1=" " ind2="7"><subfield code="0">(DE-588)4113937-9</subfield><subfield code="a">Hochschulschrift</subfield><subfield code="2">gnd-content</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Kundenmanagement</subfield><subfield code="0">(DE-588)4236865-0</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Beziehungsmanagement</subfield><subfield code="0">(DE-588)4326109-7</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="2"><subfield code="a">Informationstechnik</subfield><subfield code="0">(DE-588)4026926-7</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-008309353</subfield></datafield></record></collection> |
| genre | (DE-588)4113937-9 Hochschulschrift gnd-content |
| genre_facet | Hochschulschrift |
| id | DE-604.BV012261421 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T18:24:28Z |
| institution | BVB |
| language | German |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-008309353 |
| oclc_num | 246585163 |
| open_access_boolean | |
| owner | DE-739 DE-384 DE-19 DE-BY-UBM DE-N2 DE-634 |
| owner_facet | DE-739 DE-384 DE-19 DE-BY-UBM DE-N2 DE-634 |
| physical | VII, 134 S. Ill., graph. Darst. 1 CD-ROM |
| publishDate | 1998 |
| publishDateSearch | 1998 |
| publishDateSort | 1998 |
| record_format | marc |
| spelling | Muther, Andreas Verfasser aut Electronic customer care (ECC) IT in der Anbieter-Kunden-Beziehung von Andreas Muther 1998 VII, 134 S. Ill., graph. Darst. 1 CD-ROM txt rdacontent n rdamedia nc rdacarrier Sankt Gallen, Univ., Diss., 1998 Kundenmanagement - Marketinginformationssystem Lieferanten-Kunden-Beziehung / Kundendienst / Customer Relationship Management / Unternehmenskooperation / Internet / Informationstechnik / E-Business / Telemarketing / Theorie / Österreich / Welt Informationstechnik (DE-588)4026926-7 gnd rswk-swf Beziehungsmanagement (DE-588)4326109-7 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 gnd rswk-swf (DE-588)4113937-9 Hochschulschrift gnd-content Kundenmanagement (DE-588)4236865-0 s Beziehungsmanagement (DE-588)4326109-7 s Informationstechnik (DE-588)4026926-7 s DE-604 |
| spellingShingle | Muther, Andreas Electronic customer care (ECC) IT in der Anbieter-Kunden-Beziehung Kundenmanagement - Marketinginformationssystem Lieferanten-Kunden-Beziehung / Kundendienst / Customer Relationship Management / Unternehmenskooperation / Internet / Informationstechnik / E-Business / Telemarketing / Theorie / Österreich / Welt Informationstechnik (DE-588)4026926-7 gnd Beziehungsmanagement (DE-588)4326109-7 gnd Kundenmanagement (DE-588)4236865-0 gnd |
| subject_GND | (DE-588)4026926-7 (DE-588)4326109-7 (DE-588)4236865-0 (DE-588)4113937-9 |
| title | Electronic customer care (ECC) IT in der Anbieter-Kunden-Beziehung |
| title_auth | Electronic customer care (ECC) IT in der Anbieter-Kunden-Beziehung |
| title_exact_search | Electronic customer care (ECC) IT in der Anbieter-Kunden-Beziehung |
| title_full | Electronic customer care (ECC) IT in der Anbieter-Kunden-Beziehung von Andreas Muther |
| title_fullStr | Electronic customer care (ECC) IT in der Anbieter-Kunden-Beziehung von Andreas Muther |
| title_full_unstemmed | Electronic customer care (ECC) IT in der Anbieter-Kunden-Beziehung von Andreas Muther |
| title_short | Electronic customer care (ECC) |
| title_sort | electronic customer care ecc it in der anbieter kunden beziehung |
| title_sub | IT in der Anbieter-Kunden-Beziehung |
| topic | Kundenmanagement - Marketinginformationssystem Lieferanten-Kunden-Beziehung / Kundendienst / Customer Relationship Management / Unternehmenskooperation / Internet / Informationstechnik / E-Business / Telemarketing / Theorie / Österreich / Welt Informationstechnik (DE-588)4026926-7 gnd Beziehungsmanagement (DE-588)4326109-7 gnd Kundenmanagement (DE-588)4236865-0 gnd |
| topic_facet | Kundenmanagement - Marketinginformationssystem Lieferanten-Kunden-Beziehung / Kundendienst / Customer Relationship Management / Unternehmenskooperation / Internet / Informationstechnik / E-Business / Telemarketing / Theorie / Österreich / Welt Informationstechnik Beziehungsmanagement Kundenmanagement Hochschulschrift |
| work_keys_str_mv | AT mutherandreas electroniccustomercareeccitinderanbieterkundenbeziehung |