Communicating with strangers: an approach to intercultural communication
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Boston, Mass. [u.a.]
McGraw-Hill
1997
|
| Ausgabe: | 3. ed. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XIV, 444 S. graph. Darst. |
Internformat
MARC
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Datensatz im Suchindex
| _version_ | 1804126843505213440 |
|---|---|
| adam_text | IMAGE 1
THIRD EDITION
COMMUNICATING WITH STRANGERS AN APPROACH TO INTERCULTURAL
COMMUNICATION
WILLIAM B. GUDYKUNST CALIFORNIA STATE UNIVERSITY, FULLERTON
YOUNG YUN KIM UNIVERSITY OF OKLAHOMA
BOSTON, MASSACHUSETTS BURR RIDGE, ILLINOIS DUBUQUE, IOWA MADISON,
WISCONSIN NEW YORK, NEW YORK SAN FRANCISCO, CALIFORNIA ST. LOUIS,
MISSOURI
IMAGE 2
CONTENTS
PREFACE XII
PART ONE
CONCEPTUAL FOUNDATIONS 1
1 INTRODUCTION 3
CONCEPTUALIZING COMMUNICATION 6
CONCEPTUALIZING CULTURE 15
DIFFERENTIATING TERMINOLOGY 19
PLAN FOR THE BOOK 21
SUMMARY 21
STUDY QUESTIONS 22
SUGGESTED READING 22
2 AN APPROACH TO THE STUDY OF INTERCULTURAL COMMUNICATION 23
THE CONCEPT OF THE STRANGER 24
INTERGROUP AND INTERPERSONAL BEHAVIOR 27
ANXIETY AND UNCERTAINTY MANAGEMENT 32
AN ORGANIZING MODEL FOR STUDYING COMMUNICATION WITH STRANGERS 44 SUMMARY
49
STUDY QUESTIONS 50
SUGGESTED READING 50
PART TWO
INFLUENCES ON THE PROCESS OF COMMUNICATING WITH STRANGERS 51
3 CULTURAL INFLUENCES ON THE PROCESS 53
INDIVIDUALISM-COLLECTIVISM 56
HOFSTEDE S DIMENSIONS OF CULTURAL VARIABILITY 71
KLUCKHOHN AND STRODTBECK S VALUE ORIENTATIONS 75
PARSONS PATTERN VARIABLES 78
STRUCTURAL TIGHTNESS 81
VII
IMAGE 3
VIII CONTENTS
SUMMARY 82
STUDY QUESTIONS 83
SUGGESTED READING 83
4 SOCIOCULTURAL INFLUENCES ON THE PROCESS 84
MEMBERSHIPS IN SOCIAL GROUPS 84
THE NATURE OF SOCIAL IDENTITIES 88
SOCIAL IDENTITIES INFLUENCING OUR COMMUNICATION WITH STRANGERS 92
SUMMARY 107
STUDY QUESTIONS 108
SUGGESTED READING 109
5 PSYCHOCULTURAL INFLUENCES ON THE PROCESS 110
THE NATURE OF EXPECTATIONS 110
STEREOTYPES 112
INTERGROUP ATTITUDES 119
CHANGING OUR EXPECTATIONS OF STRANGERS 135
CHANGE IN ATTITUDES TOWARD THE GROUP AS A WHOLE 136
SUMMARY 138
STUDY QUESTIONS 138
SUGGESTED READING 139
6 ENVIRONMENTAL INFLUENCES ON THE PROCESS 140
THE PHYSICAL ENVIRONMENT 141
THE SITUATION 146
SITUATIONAL NORMS AND RULES 151
THE PSYCHOLOGICAL ENVIRONMENT 156
SUMMARY 162
STUDY QUESTIONS 163
SUGGESTED READING 163
PART THREE
INTERPRETING AND TRANSMITTING MESSAGES 165
7 INTERPRETING MESSAGES 167
PERCEPTUAL PROCESSES 168
IMAGE 4
CONTENTS
MAKING ATTRIBUTIONS 173
COGNITIVE STYLES 182
PATTERNS OF THOUGHT 187
SUMMARY 192
STUDY QUESTIONS 193
SUGGESTED READING 193
8 VERBAL MESSAGES 194
THE NATURE OF LANGUAGE 195
CULTURAL VARIATIONS IN LANGUAGE USAGE 195
CULTURAL VARIATIONS IN VERBAL MESSAGES 199
LANGUAGE USAGE IN COMMUNICATING WITH STRANGERS 209
SUMMARY 222
STUDY QUESTIONS 223
SUGGESTED READING 223
9 NONVERBAL MESSAGES 224
THE NATURE OF NONVERBAL COMMUNICATION 225
-CROSS-CULTURAL VARIABILITY IN NONVERBAL MESSAGES 226
NONVERBAL CUES IN COMMUNICATING WITH STRANGERS 238
SUMMARY 244
STUDY QUESTIONS 245
SUGGESTED READING 245
PART FOUR
INTERACTING WITH STRANGERS 247
10 COMMUNICATING EFFECTIVELY WITH STRANGERS 249
DEFINING COMMUNICATION EFFECTIVENESS AND COMPETENCE 249
APPROACHES TO THE STUDY OF EFFECTIVE COMMUNICATION 254
COMPONENTS OF PERCEIVED COMPETENCE 256
SUMMARY 275
STUDY QUESTIONS 275
SUGGESTED READING 276
11 MANAGING CONFLICT WITH STRANGERS 277
THE NATURE OF CONFLICT 278
IMAGE 5
CONTENTS
CULTURAL AND ETHNIC DIFFERENCES IN MANAGING CONFLICT 280
MANAGING INTERGROUP CONFLICT 285
CONSTRUCTIVE CONFLICT MANAGEMENT 287
COMMUNICATING TO MANAGE CONFLICT 294
SUMMARY 301
STUDY QUESTIONS 301
SUGGESTED READING 302
12 DEVELOPING RELATIONSHIPS WITH STRANGERS 303
UNIVERSAL ASPECTS OF RELATIONSHIPS 304
CROSS-CULTURAL VARIATIONS IN INTERPERSONAL AND ROMANTIC RELATIONSHIPS
306 THE DEVELOPMENT OF INTERPERSONAL RELATIONSHIPS WITH STRANGERS 317
ROMANTIC RELATIONSHIPS WITH STRANGERS 328
SUMMARY 333
STUDY QUESTIONS 334
SUGGESTED READING 334
13 ADAPTING TO NEW CULTURES 335
CROSS-CULTURAL ADAPTATION 336-
THE ROLE OF COMMUNICATION 339
FACTORS INFLUENCING ADAPTIVE COMMUNICATION 346
ADAPTATION AND PSYCHOLOGICAL HEALTH 351
SUMMARY 352
STUDY QUESTIONS 353
SUGGESTED READING 354
14 BECOMING INTERCULTURAL 355
ENCOUNTERING DIFFERENT CULTURES 356
THE PROCESS OF INTERCULTURAL TRANSFORMATION 358
INTERCULTURAL PERSONHOOD 364
PROMOTING INTERCULTURAL GROWTH 367
SUMMARY 369
STUDY QUESTIONS 370
SUGGESTED READING 370
15 COMMUNITY THROUGH DIVERSITY 371
WALKING A NARROW RIDGE 372
CHARACTERISTICS OF COMMUNITY 374
IMAGE 6
CONTENTS XI
COMMUNITY AND PUBLIC LIFE 376
ETHICAL ISSUES IN BUILDING COMMUNITY WITH STRANGERS 378
PRINCIPLES OF COMMUNITY BUILDING 380
SUMMARY 384
STUDY QUESTIONS 385
SUGGESTED READING 385
REFERENCES 386
INDEX 435
|
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| edition | 3. ed. |
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| language | English |
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| physical | XIV, 444 S. graph. Darst. |
| publishDate | 1997 |
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| spelling | Gudykunst, William B. 1947-2005 Verfasser (DE-588)129726362 aut Communicating with strangers an approach to intercultural communication William B. Gudykunst ; Young Yun Kim 3. ed. Boston, Mass. [u.a.] McGraw-Hill 1997 XIV, 444 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Kulturkontakt (DE-588)4033569-0 gnd rswk-swf Interkulturelle Kompetenz (DE-588)4200053-1 gnd rswk-swf Kulturkontakt (DE-588)4033569-0 s DE-604 Interkulturelle Kompetenz (DE-588)4200053-1 s 1\p DE-604 Kim, Young Y. Verfasser aut SWB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008284930&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Gudykunst, William B. 1947-2005 Kim, Young Y. Communicating with strangers an approach to intercultural communication Kulturkontakt (DE-588)4033569-0 gnd Interkulturelle Kompetenz (DE-588)4200053-1 gnd |
| subject_GND | (DE-588)4033569-0 (DE-588)4200053-1 |
| title | Communicating with strangers an approach to intercultural communication |
| title_auth | Communicating with strangers an approach to intercultural communication |
| title_exact_search | Communicating with strangers an approach to intercultural communication |
| title_full | Communicating with strangers an approach to intercultural communication William B. Gudykunst ; Young Yun Kim |
| title_fullStr | Communicating with strangers an approach to intercultural communication William B. Gudykunst ; Young Yun Kim |
| title_full_unstemmed | Communicating with strangers an approach to intercultural communication William B. Gudykunst ; Young Yun Kim |
| title_short | Communicating with strangers |
| title_sort | communicating with strangers an approach to intercultural communication |
| title_sub | an approach to intercultural communication |
| topic | Kulturkontakt (DE-588)4033569-0 gnd Interkulturelle Kompetenz (DE-588)4200053-1 gnd |
| topic_facet | Kulturkontakt Interkulturelle Kompetenz |
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