The eleventh commandment: transforming to "own" customers
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Chichester [u.a.]
Wiley
1996
|
| Subjects: | |
| Physical Description: | XIV, 244 S. graph. Darst. |
| ISBN: | 0471958239 |
Staff View
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Record in the Search Index
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| author | Van der Merwe, Sandra |
| author_facet | Van der Merwe, Sandra |
| author_role | aut |
| author_sort | Van der Merwe, Sandra |
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| building | Verbundindex |
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| dewey-full | 658.812 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.812 |
| dewey-search | 658.812 |
| dewey-sort | 3658.812 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV011955211 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T18:19:07Z |
| institution | BVB |
| isbn | 0471958239 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-008083315 |
| oclc_num | 37035850 |
| open_access_boolean | |
| owner | DE-945 |
| owner_facet | DE-945 |
| physical | XIV, 244 S. graph. Darst. |
| publishDate | 1996 |
| publishDateSearch | 1996 |
| publishDateSort | 1996 |
| publisher | Wiley |
| record_format | marc |
| spelling | Van der Merwe, Sandra Verfasser aut The eleventh commandment transforming to "own" customers Sandra Vandermerwe Chichester [u.a.] Wiley 1996 XIV, 244 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Klantenservice gtt Klantgerichtheid gtt Consumer satisfaction Customer relations Customer services Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 s DE-604 |
| spellingShingle | Van der Merwe, Sandra The eleventh commandment transforming to "own" customers Klantenservice gtt Klantgerichtheid gtt Consumer satisfaction Customer relations Customer services Kundenmanagement (DE-588)4236865-0 gnd |
| subject_GND | (DE-588)4236865-0 |
| title | The eleventh commandment transforming to "own" customers |
| title_auth | The eleventh commandment transforming to "own" customers |
| title_exact_search | The eleventh commandment transforming to "own" customers |
| title_full | The eleventh commandment transforming to "own" customers Sandra Vandermerwe |
| title_fullStr | The eleventh commandment transforming to "own" customers Sandra Vandermerwe |
| title_full_unstemmed | The eleventh commandment transforming to "own" customers Sandra Vandermerwe |
| title_short | The eleventh commandment |
| title_sort | the eleventh commandment transforming to own customers |
| title_sub | transforming to "own" customers |
| topic | Klantenservice gtt Klantgerichtheid gtt Consumer satisfaction Customer relations Customer services Kundenmanagement (DE-588)4236865-0 gnd |
| topic_facet | Klantenservice Klantgerichtheid Consumer satisfaction Customer relations Customer services Kundenmanagement |
| work_keys_str_mv | AT vandermerwesandra theeleventhcommandmenttransformingtoowncustomers |