The eleventh commandment: transforming to "own" customers
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Chichester [u.a.]
Wiley
1996
|
| Schlagworte: | |
| Beschreibung: | XIV, 244 S. graph. Darst. |
| ISBN: | 0471958239 |
Internformat
MARC
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| 264 | 1 | |a Chichester [u.a.] |b Wiley |c 1996 | |
| 300 | |a XIV, 244 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 7 | |a Klantenservice |2 gtt | |
| 650 | 7 | |a Klantgerichtheid |2 gtt | |
| 650 | 4 | |a Consumer satisfaction | |
| 650 | 4 | |a Customer relations | |
| 650 | 4 | |a Customer services | |
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Datensatz im Suchindex
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|---|---|
| any_adam_object | |
| author | Van der Merwe, Sandra |
| author_facet | Van der Merwe, Sandra |
| author_role | aut |
| author_sort | Van der Merwe, Sandra |
| author_variant | d m s v dms dmsv |
| building | Verbundindex |
| bvnumber | BV011955211 |
| classification_rvk | QP 620 |
| ctrlnum | (OCoLC)37035850 (DE-599)BVBBV011955211 |
| dewey-full | 658.812 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.812 |
| dewey-search | 658.812 |
| dewey-sort | 3658.812 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV011955211 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T18:19:07Z |
| institution | BVB |
| isbn | 0471958239 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-008083315 |
| oclc_num | 37035850 |
| open_access_boolean | |
| owner | DE-945 |
| owner_facet | DE-945 |
| physical | XIV, 244 S. graph. Darst. |
| publishDate | 1996 |
| publishDateSearch | 1996 |
| publishDateSort | 1996 |
| publisher | Wiley |
| record_format | marc |
| spelling | Van der Merwe, Sandra Verfasser aut The eleventh commandment transforming to "own" customers Sandra Vandermerwe Chichester [u.a.] Wiley 1996 XIV, 244 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Klantenservice gtt Klantgerichtheid gtt Consumer satisfaction Customer relations Customer services Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 s DE-604 |
| spellingShingle | Van der Merwe, Sandra The eleventh commandment transforming to "own" customers Klantenservice gtt Klantgerichtheid gtt Consumer satisfaction Customer relations Customer services Kundenmanagement (DE-588)4236865-0 gnd |
| subject_GND | (DE-588)4236865-0 |
| title | The eleventh commandment transforming to "own" customers |
| title_auth | The eleventh commandment transforming to "own" customers |
| title_exact_search | The eleventh commandment transforming to "own" customers |
| title_full | The eleventh commandment transforming to "own" customers Sandra Vandermerwe |
| title_fullStr | The eleventh commandment transforming to "own" customers Sandra Vandermerwe |
| title_full_unstemmed | The eleventh commandment transforming to "own" customers Sandra Vandermerwe |
| title_short | The eleventh commandment |
| title_sort | the eleventh commandment transforming to own customers |
| title_sub | transforming to "own" customers |
| topic | Klantenservice gtt Klantgerichtheid gtt Consumer satisfaction Customer relations Customer services Kundenmanagement (DE-588)4236865-0 gnd |
| topic_facet | Klantenservice Klantgerichtheid Consumer satisfaction Customer relations Customer services Kundenmanagement |
| work_keys_str_mv | AT vandermerwesandra theeleventhcommandmenttransformingtoowncustomers |