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Call-Center-Praxis: den telefonischen Kundenservice erfolgreich organisieren

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Bibliographic Details
Main Authors:	Wiencke, Wolfgang (Author), Koke, Dorothee 1969- (Author)
Format:	Book
Language:	German
Published:	Stuttgart Schäffer-Poeschel 1997
Subjects:	Management Callcenter Unternehmen Telemarketing Telefonverkauf
Physical Description:	X, 179 S. Ill., graph. Darst.
ISBN:	3791011626

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MARC


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Record in the Search Index

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author	Wiencke, Wolfgang Koke, Dorothee 1969-
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id	DE-604.BV011363511
illustrated	Illustrated
indexdate	2024-12-04T19:00:17Z
institution	BVB
isbn	3791011626
language	German
oai_aleph_id	oai:aleph.bib-bvb.de:BVB01-007637492
oclc_num	722530815
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owner	DE-19 DE-BY-UBM DE-945 DE-703 DE-1047 DE-473 DE-BY-UBG DE-522 DE-634 DE-188 DE-2070s
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physical	X, 179 S. Ill., graph. Darst.
publishDate	1997
publishDateSearch	1997
publishDateSort	1997
publisher	Schäffer-Poeschel
record_format	marc
spelling	Wiencke, Wolfgang Verfasser aut Call-Center-Praxis den telefonischen Kundenservice erfolgreich organisieren Wolfgang Wiencke ; Dorothee Koke Call Center Praxis Stuttgart Schäffer-Poeschel 1997 X, 179 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Management (DE-588)4037278-9 gnd rswk-swf Callcenter (DE-588)4456666-9 gnd rswk-swf Unternehmen (DE-588)4061963-1 gnd rswk-swf Telemarketing (DE-588)4215401-7 gnd rswk-swf Telefonverkauf (DE-588)4117183-4 gnd rswk-swf Unternehmen (DE-588)4061963-1 s Callcenter (DE-588)4456666-9 s Management (DE-588)4037278-9 s DE-604 Telemarketing (DE-588)4215401-7 s 1\p DE-604 Telefonverkauf (DE-588)4117183-4 s 2\p DE-604 Koke, Dorothee 1969- Verfasser (DE-588)121168018 aut 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 2\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk
spellingShingle	Wiencke, Wolfgang Koke, Dorothee 1969- Call-Center-Praxis den telefonischen Kundenservice erfolgreich organisieren Management (DE-588)4037278-9 gnd Callcenter (DE-588)4456666-9 gnd Unternehmen (DE-588)4061963-1 gnd Telemarketing (DE-588)4215401-7 gnd Telefonverkauf (DE-588)4117183-4 gnd
subject_GND	(DE-588)4037278-9 (DE-588)4456666-9 (DE-588)4061963-1 (DE-588)4215401-7 (DE-588)4117183-4
title	Call-Center-Praxis den telefonischen Kundenservice erfolgreich organisieren
title_alt	Call Center Praxis
title_auth	Call-Center-Praxis den telefonischen Kundenservice erfolgreich organisieren
title_exact_search	Call-Center-Praxis den telefonischen Kundenservice erfolgreich organisieren
title_full	Call-Center-Praxis den telefonischen Kundenservice erfolgreich organisieren Wolfgang Wiencke ; Dorothee Koke
title_fullStr	Call-Center-Praxis den telefonischen Kundenservice erfolgreich organisieren Wolfgang Wiencke ; Dorothee Koke
title_full_unstemmed	Call-Center-Praxis den telefonischen Kundenservice erfolgreich organisieren Wolfgang Wiencke ; Dorothee Koke
title_short	Call-Center-Praxis
title_sort	call center praxis den telefonischen kundenservice erfolgreich organisieren
title_sub	den telefonischen Kundenservice erfolgreich organisieren
topic	Management (DE-588)4037278-9 gnd Callcenter (DE-588)4456666-9 gnd Unternehmen (DE-588)4061963-1 gnd Telemarketing (DE-588)4215401-7 gnd Telefonverkauf (DE-588)4117183-4 gnd
topic_facet	Management Callcenter Unternehmen Telemarketing Telefonverkauf
work_keys_str_mv	AT wienckewolfgang callcenterpraxisdentelefonischenkundenserviceerfolgreichorganisieren AT kokedorothee callcenterpraxisdentelefonischenkundenserviceerfolgreichorganisieren AT wienckewolfgang callcenterpraxis AT kokedorothee callcenterpraxis

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