Call-Center-Praxis: den telefonischen Kundenservice erfolgreich organisieren
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | German |
| Veröffentlicht: |
Stuttgart
Schäffer-Poeschel
1997
|
| Schlagworte: | |
| Beschreibung: | X, 179 S. Ill., graph. Darst. |
| ISBN: | 3791011626 |
Internformat
MARC
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| 100 | 1 | |a Wiencke, Wolfgang |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Call-Center-Praxis |b den telefonischen Kundenservice erfolgreich organisieren |c Wolfgang Wiencke ; Dorothee Koke |
| 246 | 1 | 3 | |a Call Center Praxis |
| 264 | 1 | |a Stuttgart |b Schäffer-Poeschel |c 1997 | |
| 300 | |a X, 179 S. |b Ill., graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 0 | 7 | |a Management |0 (DE-588)4037278-9 |2 gnd |9 rswk-swf |
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| 650 | 0 | 7 | |a Unternehmen |0 (DE-588)4061963-1 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Telemarketing |0 (DE-588)4215401-7 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Telefonverkauf |0 (DE-588)4117183-4 |2 gnd |9 rswk-swf |
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| 943 | 1 | |a oai:aleph.bib-bvb.de:BVB01-007637492 | |
Datensatz im Suchindex
| _version_ | 1817537483992203264 |
|---|---|
| adam_text | |
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| author | Wiencke, Wolfgang Koke, Dorothee 1969- |
| author_GND | (DE-588)121168018 |
| author_facet | Wiencke, Wolfgang Koke, Dorothee 1969- |
| author_role | aut aut |
| author_sort | Wiencke, Wolfgang |
| author_variant | w w ww d k dk |
| building | Verbundindex |
| bvnumber | BV011363511 |
| classification_rvk | QP 620 QP 621 |
| classification_tum | WIR 825f WIR 810f |
| ctrlnum | (OCoLC)722530815 (DE-599)BVBBV011363511 |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV011363511 |
| illustrated | Illustrated |
| indexdate | 2024-12-04T19:00:17Z |
| institution | BVB |
| isbn | 3791011626 |
| language | German |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-007637492 |
| oclc_num | 722530815 |
| open_access_boolean | |
| owner | DE-19 DE-BY-UBM DE-945 DE-703 DE-1047 DE-473 DE-BY-UBG DE-522 DE-634 DE-188 DE-2070s |
| owner_facet | DE-19 DE-BY-UBM DE-945 DE-703 DE-1047 DE-473 DE-BY-UBG DE-522 DE-634 DE-188 DE-2070s |
| physical | X, 179 S. Ill., graph. Darst. |
| publishDate | 1997 |
| publishDateSearch | 1997 |
| publishDateSort | 1997 |
| publisher | Schäffer-Poeschel |
| record_format | marc |
| spelling | Wiencke, Wolfgang Verfasser aut Call-Center-Praxis den telefonischen Kundenservice erfolgreich organisieren Wolfgang Wiencke ; Dorothee Koke Call Center Praxis Stuttgart Schäffer-Poeschel 1997 X, 179 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Management (DE-588)4037278-9 gnd rswk-swf Callcenter (DE-588)4456666-9 gnd rswk-swf Unternehmen (DE-588)4061963-1 gnd rswk-swf Telemarketing (DE-588)4215401-7 gnd rswk-swf Telefonverkauf (DE-588)4117183-4 gnd rswk-swf Unternehmen (DE-588)4061963-1 s Callcenter (DE-588)4456666-9 s Management (DE-588)4037278-9 s DE-604 Telemarketing (DE-588)4215401-7 s 1\p DE-604 Telefonverkauf (DE-588)4117183-4 s 2\p DE-604 Koke, Dorothee 1969- Verfasser (DE-588)121168018 aut 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 2\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Wiencke, Wolfgang Koke, Dorothee 1969- Call-Center-Praxis den telefonischen Kundenservice erfolgreich organisieren Management (DE-588)4037278-9 gnd Callcenter (DE-588)4456666-9 gnd Unternehmen (DE-588)4061963-1 gnd Telemarketing (DE-588)4215401-7 gnd Telefonverkauf (DE-588)4117183-4 gnd |
| subject_GND | (DE-588)4037278-9 (DE-588)4456666-9 (DE-588)4061963-1 (DE-588)4215401-7 (DE-588)4117183-4 |
| title | Call-Center-Praxis den telefonischen Kundenservice erfolgreich organisieren |
| title_alt | Call Center Praxis |
| title_auth | Call-Center-Praxis den telefonischen Kundenservice erfolgreich organisieren |
| title_exact_search | Call-Center-Praxis den telefonischen Kundenservice erfolgreich organisieren |
| title_full | Call-Center-Praxis den telefonischen Kundenservice erfolgreich organisieren Wolfgang Wiencke ; Dorothee Koke |
| title_fullStr | Call-Center-Praxis den telefonischen Kundenservice erfolgreich organisieren Wolfgang Wiencke ; Dorothee Koke |
| title_full_unstemmed | Call-Center-Praxis den telefonischen Kundenservice erfolgreich organisieren Wolfgang Wiencke ; Dorothee Koke |
| title_short | Call-Center-Praxis |
| title_sort | call center praxis den telefonischen kundenservice erfolgreich organisieren |
| title_sub | den telefonischen Kundenservice erfolgreich organisieren |
| topic | Management (DE-588)4037278-9 gnd Callcenter (DE-588)4456666-9 gnd Unternehmen (DE-588)4061963-1 gnd Telemarketing (DE-588)4215401-7 gnd Telefonverkauf (DE-588)4117183-4 gnd |
| topic_facet | Management Callcenter Unternehmen Telemarketing Telefonverkauf |
| work_keys_str_mv | AT wienckewolfgang callcenterpraxisdentelefonischenkundenserviceerfolgreichorganisieren AT kokedorothee callcenterpraxisdentelefonischenkundenserviceerfolgreichorganisieren AT wienckewolfgang callcenterpraxis AT kokedorothee callcenterpraxis |