Inbound call centers: design, implementation, and management
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Boston [u.a.]
Artech House
1993
|
| Schlagworte: | |
| Beschreibung: | XIV, 172 S. graph. Darst. |
| ISBN: | 089006640X |
Internformat
MARC
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| 008 | 970507s1993 d||| |||| 00||| eng d | ||
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| 100 | 1 | |a Gable, Robert A. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Inbound call centers |b design, implementation, and management |c Robert A. Gable |
| 264 | 1 | |a Boston [u.a.] |b Artech House |c 1993 | |
| 300 | |a XIV, 172 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 4 | |a Call centers |x Management | |
| 650 | 4 | |a Telephone stations |x Management | |
| 650 | 4 | |a Telephone switching systems, Electronic | |
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| 650 | 0 | 7 | |a Management |0 (DE-588)4037278-9 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Unternehmen |0 (DE-588)4061963-1 |2 gnd |9 rswk-swf |
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Datensatz im Suchindex
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| author | Gable, Robert A. |
| author_facet | Gable, Robert A. |
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| classification_rvk | QP 620 |
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| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 621 - Applied physics |
| dewey-raw | 621.385 |
| dewey-search | 621.385 |
| dewey-sort | 3621.385 |
| dewey-tens | 620 - Engineering and allied operations |
| discipline | Elektrotechnik / Elektronik / Nachrichtentechnik Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV011335635 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T18:07:59Z |
| institution | BVB |
| isbn | 089006640X |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-007615540 |
| oclc_num | 26404735 |
| open_access_boolean | |
| owner | DE-945 |
| owner_facet | DE-945 |
| physical | XIV, 172 S. graph. Darst. |
| publishDate | 1993 |
| publishDateSearch | 1993 |
| publishDateSort | 1993 |
| publisher | Artech House |
| record_format | marc |
| spelling | Gable, Robert A. Verfasser aut Inbound call centers design, implementation, and management Robert A. Gable Boston [u.a.] Artech House 1993 XIV, 172 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Call centers Management Telephone stations Management Telephone switching systems, Electronic Telekommunikationswirtschaft (DE-588)4227329-8 gnd rswk-swf Management (DE-588)4037278-9 gnd rswk-swf Unternehmen (DE-588)4061963-1 gnd rswk-swf Telekommunikationswirtschaft (DE-588)4227329-8 s Unternehmen (DE-588)4061963-1 s Management (DE-588)4037278-9 s DE-604 |
| spellingShingle | Gable, Robert A. Inbound call centers design, implementation, and management Call centers Management Telephone stations Management Telephone switching systems, Electronic Telekommunikationswirtschaft (DE-588)4227329-8 gnd Management (DE-588)4037278-9 gnd Unternehmen (DE-588)4061963-1 gnd |
| subject_GND | (DE-588)4227329-8 (DE-588)4037278-9 (DE-588)4061963-1 |
| title | Inbound call centers design, implementation, and management |
| title_auth | Inbound call centers design, implementation, and management |
| title_exact_search | Inbound call centers design, implementation, and management |
| title_full | Inbound call centers design, implementation, and management Robert A. Gable |
| title_fullStr | Inbound call centers design, implementation, and management Robert A. Gable |
| title_full_unstemmed | Inbound call centers design, implementation, and management Robert A. Gable |
| title_short | Inbound call centers |
| title_sort | inbound call centers design implementation and management |
| title_sub | design, implementation, and management |
| topic | Call centers Management Telephone stations Management Telephone switching systems, Electronic Telekommunikationswirtschaft (DE-588)4227329-8 gnd Management (DE-588)4037278-9 gnd Unternehmen (DE-588)4061963-1 gnd |
| topic_facet | Call centers Management Telephone stations Management Telephone switching systems, Electronic Telekommunikationswirtschaft Management Unternehmen |
| work_keys_str_mv | AT gableroberta inboundcallcentersdesignimplementationandmanagement |