Strategic environmental management: using TQEM and ISO 14000 for competitive advantage
Strategic Environmental Management is the first book of its kind that actually shows you how to make TQEM work in your company. It provides the information, tools, and expert guidance you need to plan, implement, and successfully manage a TQEM program. You will also learn the benefits of fully integ...
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
New York [u.a.]
Wiley
1996
|
| Schriftenreihe: | Wiley series in environmental quality management
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Zusammenfassung: | Strategic Environmental Management is the first book of its kind that actually shows you how to make TQEM work in your company. It provides the information, tools, and expert guidance you need to plan, implement, and successfully manage a TQEM program. You will also learn the benefits of fully integrating environmental management into your organization's overall business plan, and how to sell these benefits to top management. Dr. Grace Wever first lays the necessary conceptual groundwork with an in-depth discussion of EHS management as seen from the Baldrige, Deming, and ISO 14001 frameworks. She then arms you with a full complement of proven-in-the-trenches TQEM tools and techniques. |
| Beschreibung: | XVIII, 299 S. Ill., graph. Darst. 1 Diskette 3,5" |
| ISBN: | 047114746X |
Internformat
MARC
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| 245 | 1 | 0 | |a Strategic environmental management |b using TQEM and ISO 14000 for competitive advantage |c Grace Wever |
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| 490 | 0 | |a Wiley series in environmental quality management | |
| 520 | 3 | |a Strategic Environmental Management is the first book of its kind that actually shows you how to make TQEM work in your company. It provides the information, tools, and expert guidance you need to plan, implement, and successfully manage a TQEM program. You will also learn the benefits of fully integrating environmental management into your organization's overall business plan, and how to sell these benefits to top management. Dr. Grace Wever first lays the necessary conceptual groundwork with an in-depth discussion of EHS management as seen from the Baldrige, Deming, and ISO 14001 frameworks. She then arms you with a full complement of proven-in-the-trenches TQEM tools and techniques. | |
| 650 | 7 | |a Ecologische aspecten |2 gtt | |
| 650 | 4 | |a Environnement - Gestion | |
| 650 | 4 | |a Gestion d'entreprise - Aspect de l'environnement | |
| 650 | 7 | |a ISO-normen |2 gtt | |
| 650 | 7 | |a Kwaliteitszorg |2 gtt | |
| 650 | 4 | |a Normes de la série ISO 14000 | |
| 650 | 4 | |a Qualité totale | |
| 650 | 7 | |a Strategisch management |2 gtt | |
| 650 | 4 | |a Umwelt | |
| 650 | 4 | |a Environmental management | |
| 650 | 4 | |a ISO 14000 Series Standards | |
| 650 | 4 | |a Industrial management |x Environmental aspects | |
| 650 | 4 | |a Total quality management | |
| 650 | 0 | 7 | |a Umweltbezogenes Management |0 (DE-588)4201709-9 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Strategisches Management |0 (DE-588)4124261-0 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a Umweltbezogenes Management |0 (DE-588)4201709-9 |D s |
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| 999 | |a oai:aleph.bib-bvb.de:BVB01-007603589 | ||
Datensatz im Suchindex
| _version_ | 1804125825111425024 |
|---|---|
| adam_text | ACKNOWLEDGMENTS xi
ABOUT THE DISKETTE xiii
INTRODUCTION xv
PART I ¦ BECOMING AN ENVIRONMENTAL
QUALITY LEADER
CHAPTER I ¦ THE GREENING OF QUALITY 3
Quality—More Than the Sum of its Parts 3
Making Quality a National Goal 6
Does Quality Pay? 7
Quality and Environmental Management 7
Additional Readings 11
CHAPTER 2 ¦ MAKING TQEM WORK FOR YOU 13
TQEM and the Bottom Line 13
The Quality Framework 15
International Environmental Management Standards 17
Additional Readings 33
CHAPTER 3 ¦ LEADERSHIP 35
Senior Leadership Models 35
Environmental Leader Managers 42
Closing Leadership Gaps 46
Additional Readings 49
vii
Viii ¦ CONTENTS
CHAPTER 4 ¦ LINKING CORPORATE AND INDIVIDUAL
VISION, VALUES, AND BEHAVIOR 51
Leaders,Vision, and Values 51
Moving from Vision and Values to Action 55
Changing Public Perceptions of Corporate Stewardship 59
Questions to Answer on Vision.Values, Ethics, and Principles 60
Additional Readings 60
PART II ¦ STRATEGIC APPROACHES TO
GREENING YOUR BUSINESS
CHAPTER 5 ¦ SOUND INFORMATION FOR SOUND
DECISIONS 63
Gathering Information Strategically 63
Defining Your Key Information Areas 67
Improving Your Knowledge Base 74
Additional Readings 75
CHAPTER 6 ¦ MAKING THE LEAP FROM INFORMATION
TO INTELLIGENCE 77
Managing Information Strategically 77
Adding Value Through Integration 78
Integrating Management Systems at a Higher Level 80
Adding Value Through Analytical Tools: Life Cycle Assessment and the
Value Chain 81
Questions to Answer About Information and Analysis 90
Additional Readings 91
CHAPTER 7 ¦ PLANNING FOR SUCCESS 93
Linking Process and Substance 94
Successful Strategies in Action 100
Questions to Answer on Strategic Planning 109
Additional Readings 109
CHAPTER 8 ¦ INVOLVING PEOPLE I I I
Effective Involvement of People 112
Organizing to Maximize Individual and Overall EHS Contributions 112
A Framework to Enable and Motivate People 114
Recognizing Performance 119
Overcoming Barriers to Success 120
The EHS Support Model of the Future 122
Questions to Answer About Human Resource Development 123
Additional Readings 124
CONTENTS ¦ ix
CHAPTER 9 ¦ QUALITY TOOLS THAT WORK 125
Finding the Quality Connection 125
Process Management: Getting It Right Every Time 126
Applying Quality Tools 133
Additional Readings 138
CHAPTER 10 ¦ DRIVING OUT SACRED COWS 139
Continuous Improvement 139
Designing to Minimize Risk 142
Designing in Prevention 146
Questions to Answer About Process Management 156
Additional Readings 156
CHAPTER I I ¦ PERFORMANCE—THE BOTTOM
LINE 157
The Value of Measuring Performance 157
Guidelines to Develop and Use Measures 161
Matching Performance to Goals 163
Questions to Answer About EHS Performance 168
Additional Readings 168
CHAPTER 12 ¦ THE ART OF ACTIVE LISTENING 169
Listen, Learn, and Change 169
Before They Ask 172
Measuring Satisfaction 173
Visible Public Recognition 175
Additional Readings 177
CHAPTER I 3 ¦ ENGAGING YOUR NETWORKS 179
Designing in Satisfaction Through Supply Chain Partnerships 179
Public and Private Partnerships 182
Academic/Business Partnerships on Management Education 184
Guidelines forValue Added Partnering 185
Questions to Answer About Customer/Stakeholder Satisfaction 187
Additional Readings 187
CHAPTER 14 ¦ USING BENCHMARKING TO IMPROVE
YOUR PERFORMANCE 189
The Benchmarking Process 189
Using Benchmark Results to Improve Management and Performance 194
Additional Readings 196
X ¦ CONTENTS
CHAPTER IS ¦ CASE VIGNETTES: TQEM SUCCESS
STORIES 197
Hammer Lithograph 197
Roger s Body Shop 199
Wegmans Food Markets 200
Herman Miller, Inc. 201
Kodak Park s Synthetic Chemical Division 202
Upjohn 203
OxyChem 203
CN Rail 204
PART III ¦ PRACTICAL TOOLS FOR
IMPLEMENTING TQEM
CHAPTER 16 ¦ THE TQEM MATRIX AND ITS USE 207
Background 207
The Baldrige Framework 208
Exploring the Matrix 208
Leadership 210
Information and Analysis 21 I
Strategic Planning 214
Human Resource Development 215
Quality Assurance/Process Management 216
EHS Results 216
Customer and Stakeholder Focus and Satisfaction 217
Scoring the Matrix 218
Using the Matrix to Implement TQEM, Close Gaps, and Improve Performance 220
CHAPTER I 7 ¦ ASSESSING THE QUALITY OF YOUR
TQEM PROGRAM 227
Assessment Questions Complementing the TQEM Matrix 227
TQEM Self Assessment Questions 228
CHAPTER 18 ¦ LEARNING FROM A CASE STUDY OF A
MODEL COMPANY 247
Background on the Case Study 247
The Case Study 247
Questions to Ask About the Case Study 269
Chapter Notes 27/
Bibliography 277
Glossary 285
Appendix 289
Index 293
|
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| dewey-ones | 658 - General management |
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| dewey-search | 658.4/08 |
| dewey-sort | 3658.4 18 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV011318074 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T18:07:42Z |
| institution | BVB |
| isbn | 047114746X |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-007603589 |
| oclc_num | 34152801 |
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| owner | DE-703 DE-634 |
| owner_facet | DE-703 DE-634 |
| physical | XVIII, 299 S. Ill., graph. Darst. 1 Diskette 3,5" |
| publishDate | 1996 |
| publishDateSearch | 1996 |
| publishDateSort | 1996 |
| publisher | Wiley |
| record_format | marc |
| series2 | Wiley series in environmental quality management |
| spelling | Wever, Grace Verfasser aut Strategic environmental management using TQEM and ISO 14000 for competitive advantage Grace Wever New York [u.a.] Wiley 1996 XVIII, 299 S. Ill., graph. Darst. 1 Diskette 3,5" txt rdacontent n rdamedia nc rdacarrier Wiley series in environmental quality management Strategic Environmental Management is the first book of its kind that actually shows you how to make TQEM work in your company. It provides the information, tools, and expert guidance you need to plan, implement, and successfully manage a TQEM program. You will also learn the benefits of fully integrating environmental management into your organization's overall business plan, and how to sell these benefits to top management. Dr. Grace Wever first lays the necessary conceptual groundwork with an in-depth discussion of EHS management as seen from the Baldrige, Deming, and ISO 14001 frameworks. She then arms you with a full complement of proven-in-the-trenches TQEM tools and techniques. Ecologische aspecten gtt Environnement - Gestion Gestion d'entreprise - Aspect de l'environnement ISO-normen gtt Kwaliteitszorg gtt Normes de la série ISO 14000 Qualité totale Strategisch management gtt Umwelt Environmental management ISO 14000 Series Standards Industrial management Environmental aspects Total quality management Umweltbezogenes Management (DE-588)4201709-9 gnd rswk-swf Strategisches Management (DE-588)4124261-0 gnd rswk-swf Umweltbezogenes Management (DE-588)4201709-9 s Strategisches Management (DE-588)4124261-0 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007603589&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Wever, Grace Strategic environmental management using TQEM and ISO 14000 for competitive advantage Ecologische aspecten gtt Environnement - Gestion Gestion d'entreprise - Aspect de l'environnement ISO-normen gtt Kwaliteitszorg gtt Normes de la série ISO 14000 Qualité totale Strategisch management gtt Umwelt Environmental management ISO 14000 Series Standards Industrial management Environmental aspects Total quality management Umweltbezogenes Management (DE-588)4201709-9 gnd Strategisches Management (DE-588)4124261-0 gnd |
| subject_GND | (DE-588)4201709-9 (DE-588)4124261-0 |
| title | Strategic environmental management using TQEM and ISO 14000 for competitive advantage |
| title_auth | Strategic environmental management using TQEM and ISO 14000 for competitive advantage |
| title_exact_search | Strategic environmental management using TQEM and ISO 14000 for competitive advantage |
| title_full | Strategic environmental management using TQEM and ISO 14000 for competitive advantage Grace Wever |
| title_fullStr | Strategic environmental management using TQEM and ISO 14000 for competitive advantage Grace Wever |
| title_full_unstemmed | Strategic environmental management using TQEM and ISO 14000 for competitive advantage Grace Wever |
| title_short | Strategic environmental management |
| title_sort | strategic environmental management using tqem and iso 14000 for competitive advantage |
| title_sub | using TQEM and ISO 14000 for competitive advantage |
| topic | Ecologische aspecten gtt Environnement - Gestion Gestion d'entreprise - Aspect de l'environnement ISO-normen gtt Kwaliteitszorg gtt Normes de la série ISO 14000 Qualité totale Strategisch management gtt Umwelt Environmental management ISO 14000 Series Standards Industrial management Environmental aspects Total quality management Umweltbezogenes Management (DE-588)4201709-9 gnd Strategisches Management (DE-588)4124261-0 gnd |
| topic_facet | Ecologische aspecten Environnement - Gestion Gestion d'entreprise - Aspect de l'environnement ISO-normen Kwaliteitszorg Normes de la série ISO 14000 Qualité totale Strategisch management Umwelt Environmental management ISO 14000 Series Standards Industrial management Environmental aspects Total quality management Umweltbezogenes Management Strategisches Management |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007603589&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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