Reinventing the package holiday business: new information and communication technologies
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | German |
| Veröffentlicht: |
Wiesbaden
Dt. Univ.-Verl.
1997
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| Schriftenreihe: | DUV : Wirtschaftswissenschaft
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| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Zugl.: Glasgow, Univ., Diss., 1996 |
| Beschreibung: | XVII, 352 S. graph. Darst. |
| ISBN: | 3824403382 |
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Datensatz im Suchindex
| _version_ | 1804125807108423680 |
|---|---|
| adam_text | Contents
Foreword VII
Preface IX
Acknowledgements X
Table of Contents XI
Table of Figures XIV
Table of Tables XV
Chapter 1. Introduction 1
1.1 Main Hypothesis and Objectives 1
1.2 Organisation of Thesis 5
1.3 The Travel and Tourism Industry 7
1.4 The Holiday Business and the Distribution Chain for Holidays 10
1.5 The Package Holiday Business and Outgoing Tourism 15
1.6 New ICTs in the Travel and Tourism Industry and Tour Operator Systems 22
Chapter 2. Related Literature 25
2.1 Introduction 25
2.2 Literature on New ICTs in the Travel and Tourism Industry 27
2.2.1 Case Studies of New ICT Use in the Travel and Tourism Industry 27
2.2.2 General Studies of New ICT Use in the Travel and Tourism Industry 30
2.3 Institutions and Organisations 32
2.4 The Study of New ICTs and Inter Organisational Relationships 34
2.5 Klein s Research Framework 36
2.5.1 The Main Elements of Klein s Single Layer Framework 36
2.5.2 Discussion and Criticism of Klein s Research Framework 42
2.5.3 Case Study: SABRE 45
Chapter 3. Theoretical Framework 50
3.1 Introduction 50
3.2 A Discussion of Positioning Models 51
3.3 Levels of Analysis and a Strategic Positioning Model for Tour Operators 57
3.4 Application of the Theoretical Framework 63
3.5 An Extended Theoretical Framework 66
Chapter 4. Methodology 70
4.1 Introduction to the Scientific Enquiry 70
4.2 Philosophies of Science 71
4.3 Methodological Approaches and Methods 76
4.4 Theoretical Framework 78
4.5 The Structure of the Tour Operator Business in Britain and Germany 80
4.6 Sampling and Survey Methods 86
Chapter 5. Reasons for the Development or New System Strategies 93
5.1 Introduction 94
5.2 Level 5 Impacts 95
5.3 Level 4 Impacts 99
5.4 Level 3 Impacts 104
5.5 Level 2 Impacts 107
5.6 Level 1 Impacts 119
XII
Chapter 6. New System Strategies of Tour Operators 131
6.1 Introduction and Summary 131
6.2 Level 1 System Strategies: New Tour Operator Systems 139
6.2.1 In Depth Case Studies of Major European Tour Operators 139
6.2.1.1 The Case of Airtours Holidays Limited / Airtours PLC 139
6.2.1.2 The Case of DER Tour / Deutsches Reiseburo GmbH 140
6.2.1.3 The Case of First Choice Holidays Flights Limited / First Choice 143
Holidays PLC
6.2.1.4 The Case of International Tourist Services Landerreisedienste 144
GmbH (ITS)
6.2.1.5 The Case of Kuoni Femreisen GmbH (and of Kuoni Travel Limited) 146
/ Kuoni Reisen Holding AG
6.2.1.6 The Case ofTheLTU Group 147
6.2.1.7 The Case of NUR Touristic GmbH 148
6.2.1.8 The Case of Thomas Cook Holidays / The Thomas Cook Group 151
Limited
6.2.1.9 The Case of Thomson Tour Operations Limited / The Thomson 152
Travel Group
6.2.1.10 The Case of Touristik Union International GmbH Co. KG (TUI) 153
6.2.2 Further Case Studies of Major European Tour Operators 154
6.3 Level 2 System Strategies: Corporate Tour Operator Networks 157
6.3.1 Backward Vertical Relationships with Airline Subsidiaries 157
6.3.2 Backward Vertical Relationships with Accommodation Subsidiaries (and Other 159
Supplier Subsidiaries)
6.3.3 Backward Vertical Relationships with Destination Agencies 161
6.3.4 Horizontal Relationships with Sister Tour Operators 165
6.3.5 Forward Vertical Relationships with Travel Agent Subsidiaries and Other 166
Booking Offices
6.4 Level 3 System Strategies: Technology Initiatives 170
6.5 Level 4 System Strategies: The Linking of Systems within the Package Holiday Sector 172
6.5.1 Backward Vertical Links between Principals Systems and Tour Operator 173
Systems
6.5.2 Forward Vertical Links between Buyers Systems and Tour Operator Systems 185
6.5.3 Horizontal Links to Competitors Tour Operator Systems 207
6.6 Level 5 System Strategies: The Linking of Systems within the Industry 209
Chapter 7. Consequences of the New System Strategies for the Structure of the Package Holiday 210
Business
7.1 Introduction 210
7.2 Level 1 Consequences 211
7.3 Level 2 Consequences 217
7.4 Level 3 Consequences 221
7.5 Level 4 Consequences 222
7.6 Level 5 Consequences 228
Chapter 8. Research Conclusions and Recommendations for Further Research 231
8.1 Research Summary and Conclusions 231
8.2 Recommendations for Further Research into the Package Holiday Business 233
8.3 Implications of the Theoretical Framework for the Study of Other Sectors and Industries 234
8.4 Final Comments 237
XIII
Appendices 241
Appendix 1. Consumer Systems for Travel and Tourism Information and/or Reservations and 242
Bookings in Britain and Germany
Appendix 2. SITA and the Four Global Distribution Systems (GDSs) 251
Appendix 3. National Travel and Tourism Reservation Systems in Britain and Germany 259
Appendix 4. IOSs in the Travel and Tourism Industry 264
Appendix 5. Notes on the Empirical Survey 277
Appendix 6. English Interview Structure 294
Appendix 7. German Interview Structure 296
Appendix 8. Major Tour Operator Associations in Britain and Germany 298
Appendix 9. Main Tour Operators in Britain 301
Appendix 10. Main Tour Operators in Germany 306
Appendix 11. Business Travel Agent Sector 310
Appendix 12. Additional Travel and Tourism Data 313
Bibliography 319
Abbreviation
• N. A. = not annotated, or not available
A Note to Practitioners
While this book was written primarily for academic purposes and with the academic community in mind, it
contains much data and information which (travel and tourism) practitioners may find of great interest and
value. However, practitioners may want to skip some of the more theoretical chapters and sections and, instead,
want to focus on Section 1.1, Section 1.2, Section 4.5, Chapter 5, Chapter 6, Chapter 7, Section 8.1 and Section
8.4.
|
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| indexdate | 2024-07-09T18:07:25Z |
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| isbn | 3824403382 |
| language | German |
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| spelling | Kärcher, Karsten Verfasser aut Reinventing the package holiday business new information and communication technologies Karsten Kärcher. With a foreword by Beat Schmid Wiesbaden Dt. Univ.-Verl. 1997 XVII, 352 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier DUV : Wirtschaftswissenschaft Zugl.: Glasgow, Univ., Diss., 1996 Pauschalreise (DE-588)4173576-6 gnd rswk-swf Vertriebsorganisation (DE-588)4078869-6 gnd rswk-swf Pauschalreisemarkt (DE-588)4391477-9 gnd rswk-swf Reiseveranstalter (DE-588)4136086-2 gnd rswk-swf (DE-588)4113937-9 Hochschulschrift gnd-content Pauschalreisemarkt (DE-588)4391477-9 s DE-604 Reiseveranstalter (DE-588)4136086-2 s Pauschalreise (DE-588)4173576-6 s Vertriebsorganisation (DE-588)4078869-6 s HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007590513&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Kärcher, Karsten Reinventing the package holiday business new information and communication technologies Pauschalreise (DE-588)4173576-6 gnd Vertriebsorganisation (DE-588)4078869-6 gnd Pauschalreisemarkt (DE-588)4391477-9 gnd Reiseveranstalter (DE-588)4136086-2 gnd |
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| title | Reinventing the package holiday business new information and communication technologies |
| title_auth | Reinventing the package holiday business new information and communication technologies |
| title_exact_search | Reinventing the package holiday business new information and communication technologies |
| title_full | Reinventing the package holiday business new information and communication technologies Karsten Kärcher. With a foreword by Beat Schmid |
| title_fullStr | Reinventing the package holiday business new information and communication technologies Karsten Kärcher. With a foreword by Beat Schmid |
| title_full_unstemmed | Reinventing the package holiday business new information and communication technologies Karsten Kärcher. With a foreword by Beat Schmid |
| title_short | Reinventing the package holiday business |
| title_sort | reinventing the package holiday business new information and communication technologies |
| title_sub | new information and communication technologies |
| topic | Pauschalreise (DE-588)4173576-6 gnd Vertriebsorganisation (DE-588)4078869-6 gnd Pauschalreisemarkt (DE-588)4391477-9 gnd Reiseveranstalter (DE-588)4136086-2 gnd |
| topic_facet | Pauschalreise Vertriebsorganisation Pauschalreisemarkt Reiseveranstalter Hochschulschrift |
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