The quality management sourcebook: an international guide to materials and resources
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
London [u.a.]
Routledge
1997
|
| Ausgabe: | 1. publ. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | VII, 327 S. |
| ISBN: | 0415108314 |
Internformat
MARC
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| 245 | 1 | 0 | |a The quality management sourcebook |b an international guide to materials and resources |c Christine Avery and Diane Zabel |
| 250 | |a 1. publ. | ||
| 264 | 1 | |a London [u.a.] |b Routledge |c 1997 | |
| 300 | |a VII, 327 S. | ||
| 336 | |b txt |2 rdacontent | ||
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| 999 | |a oai:aleph.bib-bvb.de:BVB01-007577184 | ||
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Datensatz im Suchindex
| _version_ | 1804125787762196480 |
|---|---|
| adam_text | Contents
Preface and Acknowledgments vii
I Introduction: General Sources for Information on Quality Management I
1 Internet resources 3
2 Books 3
3 Articles 10
II Applications of TQM 17
III Focus on Specific Aspects of Quality Management 123
1 Teams 123
2 Customers 126
3 Analytical and statistical tools 131
4 Corporate culture 140
5 Leadership 149
6 Training, human resource issues, and communication 156
IV Quality in the Future: What Role Does ISO 9000 Play? 165
1 Books on ISO 9000 168
2 Articles on ISO 9000 170
V Resource Materials 181
1 Strategies for locating additional information 181
i Book publishers and distributors 181
ii Periodicals 183
iii Databases 187
iv Useful Library of Congress subject headings 188
2 Training materials 189
i Audio visual and interactive multimedia training resources 189
ii Software packages 21 I
iii Software finding aid 233
3 Executive development programs 235
4 Quality management consultants survey 251
5 TQM associations 292
6 Malcolm Baldrige National Quality Award 294
Glossary 297
Name index 303
Title index 310
Subject index 321
v
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| spelling | Avery, Christine Verfasser aut The quality management sourcebook an international guide to materials and resources Christine Avery and Diane Zabel 1. publ. London [u.a.] Routledge 1997 VII, 327 S. txt rdacontent n rdamedia nc rdacarrier Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf 1\p (DE-588)4006432-3 Bibliografie gnd-content Qualitätsmanagement (DE-588)4219057-5 s DE-604 Zabel, Diane Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007577184&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
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| title | The quality management sourcebook an international guide to materials and resources |
| title_auth | The quality management sourcebook an international guide to materials and resources |
| title_exact_search | The quality management sourcebook an international guide to materials and resources |
| title_full | The quality management sourcebook an international guide to materials and resources Christine Avery and Diane Zabel |
| title_fullStr | The quality management sourcebook an international guide to materials and resources Christine Avery and Diane Zabel |
| title_full_unstemmed | The quality management sourcebook an international guide to materials and resources Christine Avery and Diane Zabel |
| title_short | The quality management sourcebook |
| title_sort | the quality management sourcebook an international guide to materials and resources |
| title_sub | an international guide to materials and resources |
| topic | Qualitätsmanagement (DE-588)4219057-5 gnd |
| topic_facet | Qualitätsmanagement Bibliografie |
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