Language, bureaucracy and social control:
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
London [u.a.]
Longman
1996
|
| Ausgabe: | 1. publ. |
| Schriftenreihe: | Real language series
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XIV, 242 S. Ill. |
| ISBN: | 058208623X 0582086221 |
Internformat
MARC
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| 245 | 1 | 0 | |a Language, bureaucracy and social control |c Srikant Sarangi and Stefaan Slembrouck |
| 250 | |a 1. publ. | ||
| 264 | 1 | |a London [u.a.] |b Longman |c 1996 | |
| 300 | |a XIV, 242 S. |b Ill. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 490 | 0 | |a Real language series | |
| 650 | 7 | |a Analyse du discours |2 ram | |
| 650 | 7 | |a Bureaucratie |2 gtt | |
| 650 | 7 | |a Bureaucratie |2 ram | |
| 650 | 7 | |a Contrôle social |2 ram | |
| 650 | 7 | |a Sociale controle |2 gtt | |
| 650 | 7 | |a Style administratif |2 ram | |
| 650 | 7 | |a Taalgebruik |2 gtt | |
| 650 | 4 | |a Sprachgebrauch | |
| 650 | 4 | |a Bureaucracy | |
| 650 | 4 | |a Bureaucracy |x Language | |
| 650 | 4 | |a Conversation analysis | |
| 650 | 4 | |a Discourse analysis | |
| 650 | 4 | |a Social control | |
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| 650 | 0 | 7 | |a Bürokratie |0 (DE-588)4008822-4 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Soziale Kontrolle |0 (DE-588)4055719-4 |2 gnd |9 rswk-swf |
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| 700 | 1 | |a Slembrouck, Stefaan |d 1963- |e Verfasser |0 (DE-588)14261498X |4 aut | |
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| 999 | |a oai:aleph.bib-bvb.de:BVB01-007533527 | ||
Datensatz im Suchindex
| _version_ | 1804125726809522176 |
|---|---|
| adam_text | Contents
Foreword ix
Acknowledgements xii
1 Language, bureaucracy and social control 1
Bureaucracy 1
Bureaucracy and social control 4
Language and bureaucracy 6
Synopsis 13
2 Bureaucratisation and debureaucratisation in
contemporary society 17
Introduction: what discourse practices are construed
as bureaucratic? 17
Bureaucratisation and debureaucratisation 19
Changing discourse practices as action and as process 21
The analysis of language use 26
The language situation dynamic 28
Social control as an area of struggle 31
Conclusion 33
3 The pragmatics of information exchange in bureaucratic
discourse 36
Introduction: information exchange as a focus of study 36
Bureaucrats seeking information and clients giving it 38
Interpreting information exchange in pragmatic terms 45
Reversing the roles: clients seeking information and
institutions avoiding giving information 53
Conclusion: regulated information exchange and social
control 57
Viii CONTENTS
4 Role behaviour in discourse 61 J
Introduction
Modes of talk and multiple role behaviour 62
Discourse roles
Shifting role relationships and the construction of social I
identities !
Role perception in discourse 80
Conclusion
82
5 The client s perspective: clients as citizens 87
Introduction
Challenging the inhuman face of bureaucracy 88
Creating an edge over the institution 91
Talking to bureaucrats in order to maintain
non clienthood
Client s response to institutional failure: the case of
lost mail
Conclusion .. _
6 The bureaucrat s perspective: citizens as clients 123
Introduction 1 ~ ,
Alarming the client 12t
Maintaining bureaucracy through official documents
forms and leaflets 127
Conclusion
7 The discourse of mediation: bureaucrats dilemma and
clients wisdom . . ,
Introduction . .,
Social workers attempting to redress the imbalance 148
Counselling institutions i o
Institutional monopolies over mediation 169
Conclusion: socio economic struggles over multi tier
bureaucracy 77
8 Instead of a conclusion i o i
Bibliography
Appendices
** III
|
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| discipline | Sprachwissenschaft Soziologie Literaturwissenschaft |
| edition | 1. publ. |
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| illustrated | Illustrated |
| indexdate | 2024-07-09T18:06:09Z |
| institution | BVB |
| isbn | 058208623X 0582086221 |
| language | English |
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| physical | XIV, 242 S. Ill. |
| publishDate | 1996 |
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| series2 | Real language series |
| spelling | Sarangi, Srikant 1956- Verfasser (DE-588)121237176 aut Language, bureaucracy and social control Srikant Sarangi and Stefaan Slembrouck 1. publ. London [u.a.] Longman 1996 XIV, 242 S. Ill. txt rdacontent n rdamedia nc rdacarrier Real language series Analyse du discours ram Bureaucratie gtt Bureaucratie ram Contrôle social ram Sociale controle gtt Style administratif ram Taalgebruik gtt Sprachgebrauch Bureaucracy Bureaucracy Language Conversation analysis Discourse analysis Social control Sprache (DE-588)4056449-6 gnd rswk-swf Bürokratie (DE-588)4008822-4 gnd rswk-swf Soziale Kontrolle (DE-588)4055719-4 gnd rswk-swf Sprache (DE-588)4056449-6 s Soziale Kontrolle (DE-588)4055719-4 s Bürokratie (DE-588)4008822-4 s DE-604 Slembrouck, Stefaan 1963- Verfasser (DE-588)14261498X aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007533527&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Sarangi, Srikant 1956- Slembrouck, Stefaan 1963- Language, bureaucracy and social control Analyse du discours ram Bureaucratie gtt Bureaucratie ram Contrôle social ram Sociale controle gtt Style administratif ram Taalgebruik gtt Sprachgebrauch Bureaucracy Bureaucracy Language Conversation analysis Discourse analysis Social control Sprache (DE-588)4056449-6 gnd Bürokratie (DE-588)4008822-4 gnd Soziale Kontrolle (DE-588)4055719-4 gnd |
| subject_GND | (DE-588)4056449-6 (DE-588)4008822-4 (DE-588)4055719-4 |
| title | Language, bureaucracy and social control |
| title_auth | Language, bureaucracy and social control |
| title_exact_search | Language, bureaucracy and social control |
| title_full | Language, bureaucracy and social control Srikant Sarangi and Stefaan Slembrouck |
| title_fullStr | Language, bureaucracy and social control Srikant Sarangi and Stefaan Slembrouck |
| title_full_unstemmed | Language, bureaucracy and social control Srikant Sarangi and Stefaan Slembrouck |
| title_short | Language, bureaucracy and social control |
| title_sort | language bureaucracy and social control |
| topic | Analyse du discours ram Bureaucratie gtt Bureaucratie ram Contrôle social ram Sociale controle gtt Style administratif ram Taalgebruik gtt Sprachgebrauch Bureaucracy Bureaucracy Language Conversation analysis Discourse analysis Social control Sprache (DE-588)4056449-6 gnd Bürokratie (DE-588)4008822-4 gnd Soziale Kontrolle (DE-588)4055719-4 gnd |
| topic_facet | Analyse du discours Bureaucratie Contrôle social Sociale controle Style administratif Taalgebruik Sprachgebrauch Bureaucracy Bureaucracy Language Conversation analysis Discourse analysis Social control Sprache Bürokratie Soziale Kontrolle |
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