Reklamationsmanagement: wie aus Beschwerden Chancen werden
Gespeichert in:
1. Verfasser: | |
---|---|
Format: | Buch |
Sprache: | German |
Veröffentlicht: |
Wien
Ueberreuter
1997
|
Schriftenreihe: | New business line
50-Minuten-Script ; 70 |
Schlagworte: | |
Beschreibung: | 107 S. Ill. |
ISBN: | 3706403110 |
Internformat
MARC
LEADER | 00000nam a2200000 cb4500 | ||
---|---|---|---|
001 | BV011157396 | ||
003 | DE-604 | ||
005 | 20141126 | ||
007 | t | ||
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020 | |a 3706403110 |c Pb. : ca. DM 19.80, ca. sfr 19.30, ca. S 144.00 |9 3-7064-0311-0 | ||
035 | |a (OCoLC)75882420 | ||
035 | |a (DE-599)BVBBV011157396 | ||
040 | |a DE-604 |b ger |e rakddb | ||
041 | 0 | |a ger | |
044 | |a au |c AT | ||
049 | |a DE-1050 |a DE-1047 |a DE-859 |a DE-945 |a DE-1102 |a DE-861 |a DE-898 |a DE-706 |a DE-N2 | ||
084 | |a QP 620 |0 (DE-625)141911: |2 rvk | ||
100 | 1 | |a Brückner, Michael |d 1958- |e Verfasser |0 (DE-588)123514665 |4 aut | |
245 | 1 | 0 | |a Reklamationsmanagement |b wie aus Beschwerden Chancen werden |c Michael Brückner |
264 | 1 | |a Wien |b Ueberreuter |c 1997 | |
300 | |a 107 S. |b Ill. | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
490 | 1 | |a New business line : 50-Minuten-Script |v 70 | |
490 | 0 | |a Manager-Magazin-Edition | |
650 | 0 | 7 | |a Servicepolitik |0 (DE-588)4234502-9 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Reklamation |0 (DE-588)4834499-0 |2 gnd |9 rswk-swf |
689 | 0 | 0 | |a Reklamation |0 (DE-588)4834499-0 |D s |
689 | 0 | 1 | |a Servicepolitik |0 (DE-588)4234502-9 |D s |
689 | 0 | |5 DE-604 | |
830 | 0 | |a New business line |v 50-Minuten-Script ; 70 |w (DE-604)BV010385857 |9 70 | |
999 | |a oai:aleph.bib-bvb.de:BVB01-007480126 |
Datensatz im Suchindex
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---|---|
any_adam_object | |
author | Brückner, Michael 1958- |
author_GND | (DE-588)123514665 |
author_facet | Brückner, Michael 1958- |
author_role | aut |
author_sort | Brückner, Michael 1958- |
author_variant | m b mb |
building | Verbundindex |
bvnumber | BV011157396 |
classification_rvk | QP 620 |
ctrlnum | (OCoLC)75882420 (DE-599)BVBBV011157396 |
discipline | Wirtschaftswissenschaften |
format | Book |
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id | DE-604.BV011157396 |
illustrated | Illustrated |
indexdate | 2024-07-09T18:04:58Z |
institution | BVB |
isbn | 3706403110 |
language | German |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-007480126 |
oclc_num | 75882420 |
open_access_boolean | |
owner | DE-1050 DE-1047 DE-859 DE-945 DE-1102 DE-861 DE-898 DE-BY-UBR DE-706 DE-N2 |
owner_facet | DE-1050 DE-1047 DE-859 DE-945 DE-1102 DE-861 DE-898 DE-BY-UBR DE-706 DE-N2 |
physical | 107 S. Ill. |
publishDate | 1997 |
publishDateSearch | 1997 |
publishDateSort | 1997 |
publisher | Ueberreuter |
record_format | marc |
series | New business line |
series2 | New business line : 50-Minuten-Script Manager-Magazin-Edition |
spelling | Brückner, Michael 1958- Verfasser (DE-588)123514665 aut Reklamationsmanagement wie aus Beschwerden Chancen werden Michael Brückner Wien Ueberreuter 1997 107 S. Ill. txt rdacontent n rdamedia nc rdacarrier New business line : 50-Minuten-Script 70 Manager-Magazin-Edition Servicepolitik (DE-588)4234502-9 gnd rswk-swf Reklamation (DE-588)4834499-0 gnd rswk-swf Reklamation (DE-588)4834499-0 s Servicepolitik (DE-588)4234502-9 s DE-604 New business line 50-Minuten-Script ; 70 (DE-604)BV010385857 70 |
spellingShingle | Brückner, Michael 1958- Reklamationsmanagement wie aus Beschwerden Chancen werden New business line Servicepolitik (DE-588)4234502-9 gnd Reklamation (DE-588)4834499-0 gnd |
subject_GND | (DE-588)4234502-9 (DE-588)4834499-0 |
title | Reklamationsmanagement wie aus Beschwerden Chancen werden |
title_auth | Reklamationsmanagement wie aus Beschwerden Chancen werden |
title_exact_search | Reklamationsmanagement wie aus Beschwerden Chancen werden |
title_full | Reklamationsmanagement wie aus Beschwerden Chancen werden Michael Brückner |
title_fullStr | Reklamationsmanagement wie aus Beschwerden Chancen werden Michael Brückner |
title_full_unstemmed | Reklamationsmanagement wie aus Beschwerden Chancen werden Michael Brückner |
title_short | Reklamationsmanagement |
title_sort | reklamationsmanagement wie aus beschwerden chancen werden |
title_sub | wie aus Beschwerden Chancen werden |
topic | Servicepolitik (DE-588)4234502-9 gnd Reklamation (DE-588)4834499-0 gnd |
topic_facet | Servicepolitik Reklamation |
volume_link | (DE-604)BV010385857 |
work_keys_str_mv | AT brucknermichael reklamationsmanagementwieausbeschwerdenchancenwerden |