Managing service quality: 2
Saved in:
| Format: | Book |
|---|---|
| Language: | English |
| Published: |
London
Chapman
(1996)
|
| Series: | Series quality management in services
|
| Subjects: | |
| Physical Description: | XIII, 121 S. |
| ISBN: | 1853963305 |
Staff View
MARC
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Record in the Search Index
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| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
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| id | DE-604.BV011021161 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-09T18:02:42Z |
| institution | BVB |
| isbn | 1853963305 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-007378373 |
| oclc_num | 35599800 |
| open_access_boolean | |
| owner | DE-945 |
| owner_facet | DE-945 |
| physical | XIII, 121 S. |
| publishDate | 1996 |
| publishDateSearch | 1996 |
| publishDateSort | 1996 |
| publisher | Chapman |
| record_format | marc |
| series2 | Series quality management in services |
| spelling | Managing service quality 2 ed. by Paul Kunst ... London Chapman (1996) XIII, 121 S. txt rdacontent n rdamedia nc rdacarrier Series quality management in services Assurance qualité ram Dienstensector gtt Kwaliteitszorg gtt Qualité - Contrôle ram Service à la clientèle - Gestion ram Service à la clientèle - Qualité - Contrôle ram Customer services Management Customer services Quality control Quality assurance Kunst, Paul Sonstige oth (DE-604)BV011021135 2 |
| spellingShingle | Managing service quality Assurance qualité ram Dienstensector gtt Kwaliteitszorg gtt Qualité - Contrôle ram Service à la clientèle - Gestion ram Service à la clientèle - Qualité - Contrôle ram Customer services Management Customer services Quality control Quality assurance |
| title | Managing service quality |
| title_auth | Managing service quality |
| title_exact_search | Managing service quality |
| title_full | Managing service quality 2 ed. by Paul Kunst ... |
| title_fullStr | Managing service quality 2 ed. by Paul Kunst ... |
| title_full_unstemmed | Managing service quality 2 ed. by Paul Kunst ... |
| title_short | Managing service quality |
| title_sort | managing service quality |
| topic | Assurance qualité ram Dienstensector gtt Kwaliteitszorg gtt Qualité - Contrôle ram Service à la clientèle - Gestion ram Service à la clientèle - Qualité - Contrôle ram Customer services Management Customer services Quality control Quality assurance |
| topic_facet | Assurance qualité Dienstensector Kwaliteitszorg Qualité - Contrôle Service à la clientèle - Gestion Service à la clientèle - Qualité - Contrôle Customer services Management Customer services Quality control Quality assurance |
| volume_link | (DE-604)BV011021135 |
| work_keys_str_mv | AT kunstpaul managingservicequality2 |