Workplace violence: before, during, and after
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Boston [u.a.]
Butterworth-Heinemann
1996
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| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XIX, 202 S. graph. Darst. |
| ISBN: | 0750696710 |
Staff View
MARC
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Record in the Search Index
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| adam_text | Contents
Foreword ix
Preface xi
Introduction xv
Part I Aspects of Workplace Violence 1
1. Introduction to Violence in the Workplace 3
High Risk Workplaces and Occupations 6
The Statistics 7
Normal versus Abnormal Human Behavior 11
2. Forms of Violence 15
Motivations for Violence 16
Internal Crimes Against the Company 19
Drug Abuse in the Workplace 20
Domestic Violence in the Workplace 31
Stalking 36
3. The Violent Person 43
Profile of the Violent Person 43
Warning Signs of Violent Behavior 44
Part II Before Workplace Violence Occurs 55
4. Employment Conditions and Violence 57
Ingredients for a Volatile Workplace 57
Corporate Policies and Procedures 62
Legal Aspects of a Secure Work Environment 63
5. Education and Training 67
Employee Education 67
Manager and Supervisor Training 70
Crisis Intervention Team Training 71
6. Policies and Procedures 75
Hiring 75
Termination 84
Employee Assistance Programs 88
Intervention and Action Plans 96
Security Procedures 103
Part III During Workplace Violence 113
7. Threatening Behavior 115
Intimidation and Threats 115
Dealing with Aggressive or Intimidating Behavior 117
Signs of Potentially Violent Behavior 123
8. Violent Behavior 127
Fight or Flight? 133
Key Elements of a Robbery 140
Robbery Deterrence 142
Surviving a Robbery 143
Part IV After Workplace Violence Has Occurred 149
9. Managing the Crisis 151
Postincident Planning 151
Media Coverage 153
Posttraumatic Stress 160
Resuming Operations 166
Part V The California Occupational Safety and Health
Administration s Model Program 169
10. The California Occupational Safety and Health
Administration Addresses Workplace Violence 171
A Model Program Worth a Look 171
Things to Come 174
CAL/OSHA Injury and Illness Prevention Program for
Workplace Security, Seventh Draft, January 24, 1995 174
Conclusion 189
Index 191
|
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| id | DE-604.BV010970324 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T18:01:53Z |
| institution | BVB |
| isbn | 0750696710 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-007340046 |
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| owner | DE-12 |
| owner_facet | DE-12 |
| physical | XIX, 202 S. graph. Darst. |
| publishDate | 1996 |
| publishDateSearch | 1996 |
| publishDateSort | 1996 |
| publisher | Butterworth-Heinemann |
| record_format | marc |
| spelling | Heskett, Sandra L. Verfasser aut Workplace violence before, during, and after Sandra L. Heskett Boston [u.a.] Butterworth-Heinemann 1996 XIX, 202 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Violence en milieu de travail Violence en milieu de travail - Californie Violence in the workplace Violence in the workplace California Arbeitsplatz (DE-588)4002759-4 gnd rswk-swf Gewalt (DE-588)4020832-1 gnd rswk-swf Gewalt (DE-588)4020832-1 s Arbeitsplatz (DE-588)4002759-4 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007340046&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Heskett, Sandra L. Workplace violence before, during, and after Violence en milieu de travail Violence en milieu de travail - Californie Violence in the workplace Violence in the workplace California Arbeitsplatz (DE-588)4002759-4 gnd Gewalt (DE-588)4020832-1 gnd |
| subject_GND | (DE-588)4002759-4 (DE-588)4020832-1 |
| title | Workplace violence before, during, and after |
| title_auth | Workplace violence before, during, and after |
| title_exact_search | Workplace violence before, during, and after |
| title_full | Workplace violence before, during, and after Sandra L. Heskett |
| title_fullStr | Workplace violence before, during, and after Sandra L. Heskett |
| title_full_unstemmed | Workplace violence before, during, and after Sandra L. Heskett |
| title_short | Workplace violence |
| title_sort | workplace violence before during and after |
| title_sub | before, during, and after |
| topic | Violence en milieu de travail Violence en milieu de travail - Californie Violence in the workplace Violence in the workplace California Arbeitsplatz (DE-588)4002759-4 gnd Gewalt (DE-588)4020832-1 gnd |
| topic_facet | Violence en milieu de travail Violence en milieu de travail - Californie Violence in the workplace Violence in the workplace California Arbeitsplatz Gewalt |
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