Contemporary logistics:
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Upper Saddle River, NJ
Prentice Hall
1996
|
| Ausgabe: | 6. ed. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | 3. Aufl. u.d.T.: Johnson, James C.: Contemporary physical distribution and logistics |
| Beschreibung: | XXVI, 622 S. Ill., graph. Darst., Kt. |
| ISBN: | 0133982491 |
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| 245 | 1 | 0 | |a Contemporary logistics |c James C. Johnson ; Donald F. Wood |
| 250 | |a 6. ed. | ||
| 264 | 1 | |a Upper Saddle River, NJ |b Prentice Hall |c 1996 | |
| 300 | |a XXVI, 622 S. |b Ill., graph. Darst., Kt. | ||
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Datensatz im Suchindex
| _version_ | 1804125434068074496 |
|---|---|
| adam_text | CONTENTS
LIST OF FIGURES Xm
LIST OF TABLES xx,
PREFACE xx,,,
ACKNOWLEDGMENTS xxv
Part 1 Overview of Logistics 1
1 LOGISTICS SYSTEMS: THEIR DEVELOPMENT AND GROWTH 2
Logistics: What It Is and Why It Is Important 4
The Total Cost Approach to Logistics 9
Five Logistics Systems in Action 12
Responsibilities of Logistics Managers 17
Logistics Careers 18
Logistics Professionalism 19
Summary 21
Questions for Discussion and Review 21
Suggested Readings 22
Case 1 1 Sudsy Soap, Inc. 23
Case 1 2 KiddieLand and the Super Gym 25
vi Contents
2 THE SUPPLY CHAIN CONCEPT 28
Introduction 30
Marketing Channels 30
Channel Intermediaries 35
What Is the Supply Chain? 36
Supply Chain Management and Integration 44
Third Party Logistics Relationships 45
Customer Power 48
Quality and Value Added 48
Financial Performance 49
Environmental Impact 49
Intrafirm Logistics 50
Summary 50
Questions for Discussion and Review 51
Suggested Readings 51
Case 2 1 Johnson Toy Company 52
Case 2 2 Wyomo Grocery Buyers Cooperative 58
3 LOGISTICS INTERFACES WITH SUPPLIERS AND WITHIN
THE FIRM 62
Logistics Interfaces with Suppliers and within the Firm 64
Inbound Movements 64
Reverse Logistics 77
Logistics Relationships within the Firm 81
Summary 91
Questions for Discussion and Review 91
Suggested Readings 92
Case 3 1 Just in Time in Kalamazoo 93
Case 3 2 Obregon Restaurant Supply Company 97
Part 2 Elements of Logistics Systems 103
4 ORDER PROCESSING AND CUSTOMER SERVICE 104
Introduction 106
Order Processing 106
Customer Service 114
The Role of Logistics in Establishing Customer Service Goals
and Objectives 119
Measurement and Control of Customer Service 123
Meeting Customer Demands 124
Contents vii
Overall Customer Service Policy 126
Summary 129
Questions for Discussion and Review 129
Suggested Readings 130
Case 4 1 Cheezy Wheezy 131
Case 4 2 Handy Andy, Inc. 134
5 PROTECTIVE PACKAGING AND MATERIALS HANDLING 138
Introduction 140
Product Characteristics 140
Packaging 147
Unit Loads in Materials Handling 161
Containers 166
Materials Handling 170
Summary 177
Questions for Discussion and Review 177
Suggested Readings 178
Case 5 1 Let There Be Light Lamp Shade Company 178
Case 5 2 Jackson s Warehouse 180
6 THE DOMESTIC TRANSPORTATION SYSTEM 182
Introduction 184
Small Volume Shippers 186
LTL Shippers 187
Truckload and Carload Shippers 190
Large Bulk Shippers 193
Project Cargo 201
Oversized Moves 202
Hazardous Materials 205
Comparison of Modes 205
Transportation Regulation and Deregulation 207
Transportation Rates 208
Summary 219
Questions for Discussion and Review 220
Suggested Readings 221
Case 6 1 Boone Shoe Company 222
Case 6 2 Finding the Rate 224
7 THE TRAFFIC MANAGEMENT FUNCTION 226
Traffic Management: Background and Scope 228
Rate Determination and Negotiation Activities 230
yjjj Contents
Carrier Selection 238
Private Transportation 240
Documentation 244
Freight Payment and Audit Services 247
Routing 248
Diversion and Reconsignment 251
Tracing and Expediting 251
Loss and Damage 252
Transit Privileges 257
Reparations 257
Demurrage and Detention 258
Transportation of Hazardous Materials 259
Consolidating Small Shipments 260
Achieving Transportation Quality 266
Summary 266
Questions for Discussion and Review 266
Suggested Readings 267
Case 7 1 Mom s Tacos 269
Case 7 2 Rakowski Industrial Vacuum Company 274
8 DISTRIBUTION CENTER, WAREHOUSE,
AND PLANT LOCATION 280
Introduction 282
Determining the Number of Facilities 285
Factors Influencing Facility Location 286
Finding the Lowest Cost Location 297
Facility Relocation 304
Summary 306
Questions for Discussion and Review 307
Suggested Readings 308
Case 8 1 Finding the Site 308
Case 8 2 Alberta Highway Department, Region VI 310
9 INVENTORY MANAGEMENT 314
Introduction 316
Bearing or Sharing the Burden of Inventory Management? 316
Determining Inventory Levels 318
Economic Order Quantity 322
Fixed Order Interval System 326
Inventory Reordering Procedures 328
Contents ix
Keeping Track of Inventories 330
Inventory Management: Special Concerns 336
Summary 346
Questions for Discussion and Review 346
Suggested Readings 347
Case 9 1 Low Nail Company 349
Case 9 2 Mom s Tacos II 350
10 WAREHOUSING AND DISTRIBUTION CENTERS 354
Introduction 356
Public and Private Warehouses 357
Warehouse Design 363
Warehouse Equipment 372
Warehouse Operations 375
Summary 383
Questions for Discussion and Review 383
Suggested Readings 384
Case 10 1 Sandy s Candy 385
Case 10 2 Minnetonka Warehouse 390
11 INTERNATIONAL LOGISTICS 392
Introduction 394
International Marketing 395
International Sourcing 399
International Marketing Channels 400
Government Influences on Foreign Trade 403
International Trade Specialists 408
Logistics Channels in International Distribution 416
International Trade Inventories 429
Summary 430
Questions for Discussion and Review 431
Suggested Readings 432
Case 11 1 HDT Truck Company 433
Case 11 2 Belle Tzell Cell Company 439
Part 3 Analyzing, Designing, and Implementing
a Logistics System 449
12 REENGINEERING LOGISTICS SYSTEMS 450
Reengineering 452
What Is Systems Analysis? 452
x Contents
Problems Involved in Systems Analysis 453
Partial Systems Analyses 455
Logistics System Design 464
Summary 484
Questions for Discussion and Review 484
Suggested Readings 485
Case 12 1 Easing Ira s Ire I 486
Case 12 2 Analyzing the System 489
13 LOGISTICS SYSTEMS CONTROLS 492
Introduction 494
Accounting Controls 494
Worker Productivity 497
Product Recalls 506
Controlling Returned and Salvage Goods 511
Pilferage and Theft 512
Energy Saving Controls 518
Hazardous Materials Handling 519
Maintaining Channel and Supply Chain Integrity 519
Summary 520
Questions for Discussion and Review 521
Suggested Readings 521
Case 13 1 Brant Freezer Company 522
Case 13 2 Red Spot Markets Company 524
14 SUPPLY CHAIN INTEGRATION AND MANAGEMENT S30
Introduction 532
Logistics within the Firm 533
Farming Out Logistics Activities 540
Supply Chain Integration 542
Logistics in Not for Profit Agencies 547
Summary 553
Questions for Discussion and Review 553
Suggested Readings 554
Case 14 1 Columbia Lumber Products Company 556
Case 14 2 Easing Ira s Ire II 560
75 LOGISTICS: FUTURE DIRECTIONS 562
Introduction 564
International Trade 564
Contents xi
The Service Economy 566
Electronic Data Interchange (EDI) 569
Metric Conversion 575
Recycling 577
Summary 583
Questions for Discussion and Review 583
Suggested Readings 584
Case 15 1 Coaltainers 585
Case 15 2 Donelly Metal Stampings Company 594
GLOSSARY 597
SUBJECT INDEX 607
NAME INDEX 614
LIST OF FIGURES
1 1 Control over the flow of inbound and outbound
movements 5
1 2 The utilization of logistics service as a major selling
point 11
2 1 From doorstep to doorstep: the travels of a toothbrush 38
2 2 Ad from a logistics services provider 42
2 3 Ad for logistics partnerships 47
3 1 Use of bar codes throughout a manufacturing process 66
3 2 Diagram of the flow of inbound, outbound, and
recycled movements 78
3 3 Outbound logistics as it fits functionally and
organizationally 82
3 4 Phantom freight and freight absorption 85
3 5 An integrated financial accounting system 90
3 B Obregon Restaurant Supply Company s market area 98
4 1 Flowchart of order handling (order processing)
system 110
4 2 Processing or handling of an export order 112
4 3 The relationship between inventory levels and
customer service levels 121
4 4 Form used by a Spanish firm to learn time length of
transportation 124
4 5 Penalties for customer service failures 125
xjy List of Figures
4 6 Customer service policy checklist 127
4 A Return postcard 136
5 1 Portion of fabric care label for Levi s jeans sold in
Japan 142
5 2 A pallet shredder designed to reduce the cubic volume
of wooden pallets and crating so that they cost less to
transport 147
5 3 Shipping and display carton 149
5 4 Impact on item s cube due to packing it so it can be
hung on rack 150
5 5 Package separating plumbing fixture parts into
sequence when needed 151
5 6 Checklist for box users 153
5 7 A partially disassembled bicycle in front of its carton 154
5 8 Box maker s guarantee 154
5 9 An impact indicator 157
5 10 Kaiser Aluminum s moisture alert label 158
5 11 Two handheld bar code applicators 159
5 12 A handheld laser scanner scanning labels on a pallet
load of product sitting in a warehouse rack 160
5 13 Computer printout showing alternative ways to
arrange cartons on pallets 161
5 14 A depalletizer at work 163
5 15 A battery powered lift truck used for stock picking 165
5 16 A warehouse where unit loads are broken down into
boxes 165
5 17 Computer generated load plan 167
5 18 Inflated dunnage bags between pallets 168
5 19 Various forces to which cargo is subjected 168
5 20 Bracing of heavy machinery inside a railcar 169
5 21 The building blocks concept of packaging:
a summary 170
5 22 Imported raw sugar moving along and up a conveyor
belt in Galveston 172
5 23 A dump train consisting of fifteen hopper cars that
feed to a transfer car 176
6 1 Switching milk cans from a farmer s buggy to a truck
on a rural road in North Carolina, 1929 185
6 2 Air freight capabilities 193
6 3 Cross section of a coal car dumping building in
St. Louis, Missouri 196
List of Figures xv
6 4 Taconite storage and loading facility at Two Harbors,
Minnesota 197
6 5 Export grain elevator at the Port of Seattle 198
6 6 A page from Greenwood s Guide to Great Lakes Shipping 200
6 7 Railroad weight limits 204
6 8 Index page from freight classification 211
6 9 Page showing classification of articles 212
6 10 Tariff page showing point to point rate bases 213
6 11 Tariff page showing application of rate bases to
charges 214
6 12 Title page for Yellow Freight s ZIP Disk 216
6 13 Yellow Freight ZIP Disk menu 217
6 14 List of accessorial charges 217
6 15 Amounts charged for accessorial services on Yellow
Freight s ZIP Disk system 218
6 16 Freight bill calculated with Yellow Freight s ZIP Disk
program 218
6 17 Use of ZIP Disk program for rate analysis 218
7 1 Shipper owned switch engine spotting a tank car at a
large soybean oil refinery 229
7 2 Page from a Port of Houston tariff showing some
loading, unloading, and wharfage charges 231
7 3 Motor carrier classification docket proposal for
changing the classification of spark plugs 233
7 4 Worksheet for motor carrier classification docket
proposal for changing the classification of spark plugs 234
7 5 Excerpt from a listing of rail tank cars available for
leasing and subleasing 241
7 6 RoadRailer trailer designed to carry autos in one
direction and general freight in return 243
7 7 A long form bill of lading 245
7 8 A preprinted short form bill of lading 246
7 9 An overcharge claim form 248
7 10 Undesirable cargo 249
7 11 Computer generated route map for trucks, St. Louis 250
7 12 EagleLink numbers to be placed on the shipper s
telephone 252
7 13 Loss and damage claim form used by shippers 254
7 14 Map showing incidence of rough rail rides 256
7 15 The traffic manager consolidates shipments whenever
he or she can 261
xvj List of Figures
7 16 Using a consolidation point in Hong Kong for goods
bound for the United States 263
7 17 A three compartment recycling container 263
7 18 Computer printout showing route and schedule for
grocery deliveries 265
7 A Mom s Tacos market area 272
7 C Weekly interplant tonnages 275
8 1 Advertisement showing a site s location as an
advantage in reaching British and continental
European markets 283
8 2 Location map and site plan for an available industrial
site on the Little Calumet River 284
8 3 United States migration patterns in 1994, based on a
moving company s records 289
8 4 Truck distances from Oklahoma 294
8 5 Computer image showing a distribution center
location 295
8 6 Example of transportation forces dictating plant
location 298
8 7 Center of gravity location for a warehouse serving
five retail stores 299
8 8 An example of the U.S. Geographic Code layout 301
8 9 Ad run by a firm offering services to U.S. firms
interested in relocating to Mexico 306
8 A Canadian Route 1 310
9 1 Determining EOQ by use of a graph 323
9 2 Inventory flow diagram 325
9 3 Computerized inventory control worksheet 331
9 4 Radio frequency inventory identification system 334
9 5 Advertisement from a service that helps firms donate
excess inventories to charitable causes 338
9 6 Gearing up for a carload tire sale 339
9 7 Advertisement from a parts bank service 344
10 1 LEGO Systems, Inc., built this 225,000 square foot
distribution center about one quarter mile from its
factory in Enfield, Connecticut 361
10 2 An example of labor displaced by machinery 364
10 3 Top and side views of a distribution warehouse 368
10 4 Large automated distribution center 369
10 5 Description of an auto manufacturer s warehouse 370
10 6 An example of computer assisted order picking 373
List of Figures xvii
10 7 Warehouse cost estimating form 376
10 8 This emergency protective equipment supply room is
used in warehouses and can be carried by a forklift 377
10 9 Materials stored in a warehouse can damage other
materials or the warehouse structure 379
10 10 Stock controls are necessary 382
10 A Sandy s worksheet 388
10 B Sandy s worksheet 389
11 1 Ad placed by a New Jersey utility offering to help
customers develop export sales leads, agents, and
distributors 397
11 2 Irrevocable letter of credit 398
11 3 Location of some of the various points in an export/
import transaction where payment, ownership, and
responsibility for freight charges and insurance may
be transferred between buyer and seller 402
11 4 Examples of restrictions of exporting to other nations 406
11 5 A forwarder s export quotation sheet showing factors
to include when determining the price to quote a
potential buyer of a product 411
11 6 Invoice form used by a freight forwarder to bill client
for handling an export shipment 412
11 7 Some of the symbols used for packing export
shipments 414
11 8 A package marked for export 415
11 9 Mini bridge schedule 417
11 10 Aircraft freight capacity 419
11 11 Large containers used by international airlines 420
11 12 Excerpts from an air freight tariff showing rates from
Houston to several Latin American points 422
11 13 An ocean bulk carrier being loaded with export coal
carried by a mechanical device at far left 424
11 14 Side and top views of the layout of a containership 427
11 15 A RO RO vessel in Jacksonville, Florida 428
11 A Map of the northeastern United States 438
12 1 A scoring checklist used to determine logistics
planning or strategy study 454
12 2 A metal basket container mounted on a pallet 456
12 3 Home delivery route management growth program
tally sheet 458
xv|ii List of Figures
12 4 Home delivery route management growth program
graphic analysis 459
12 5 Excerpt of forty eight state worksheet for preliminary
freight consolidation analysis 461
12 6 A floating dry dock passing through a bridge in
Portland, Oregon 468
12 7 Flexibility makes it easier to work together 470
12 8 A sample network for an export shipment 476
12 9 A summary of the system simulation services offered
by a consulting firm 479
12 10 Computers can simulate many forms of business
behavior 482
12 11 Schematic drawing of automated warehouse
equipment 483
13 1 The objective of supervision is to improve
performance 499
13 2 Employees have varying degrees of skills 500
13 3 Sample warehouse work rules 501
13 4 There are dangers associated with overachieving 503
13 5 Delivery performance of truck drivers 504
13 6 Printout from a truck tachograph 506
13 7 Excerpt from a warehouser s activity report tracing lot
numbers from manufacturer to retailer 511
13 8 How to plan a thief resistant warehouse 514
13 9 Suggested markings for the top of a truck, trailer, or
container 515
13 10 A 1940s warning about roadside hijackings 516
14 1 A mobile office 533
14 2 Becton Dickinson s worldwide sources 539
14 3 Some supply chain challenges facing a global firm 543
14 A Columbia Lumber Products Company s organizational
chart (as of January 31, 1996) 557
15 1 The metric system will bring some unexpected
changes 577
15 2 The recycling of aluminum cans 579
15 3 Knowing which packaging to choose is a problem for
many enterprises 582
15 A Conventional pre World War II stoker and burner
arrangement 586
15 B Two pre World War II methods of delivering coal to
retail customers 587
List of Figures xix
15 C Coaltainer with Archimedes screw stoker 588
15 D Coaltainer with movable panel 589
15 E Moving coaltainers between truck and furnace
installation 590
15 F Large coaltainer installation 591
15 G An alternative to the coaltainer system 593
LIST OF TABLES
3 A Ten percent random sample of component inventory 96
5 A Jackson s warehouse s needs 180
7 B Motor common carrier rates, in cents per hundred
pounds, for shipments outside Savannah 273
7 D Positions of parties before negotiations 276
9 1 Inventory holding costs (in percentages) 320
9 2 Determination of the average cost of a stockout 321
9 3 Determination of safety stock level 322
9 4 EOQ Calculations 324
12 A Order processing and shipment tasks in approximate
order of completion 488
13 A Warehouse performance 523
14 B Order processing and shipment tasks (in approximate
order of completion) 560
|
| any_adam_object | 1 |
| author | Johnson, James C. Wood, Donald F. |
| author_facet | Johnson, James C. Wood, Donald F. |
| author_role | aut aut |
| author_sort | Johnson, James C. |
| author_variant | j c j jc jcj d f w df dfw |
| building | Verbundindex |
| bvnumber | BV010947405 |
| callnumber-first | H - Social Science |
| callnumber-label | HF5415 |
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| callnumber-search | HF5415.6.J6 1996 |
| callnumber-sort | HF 45415.6 J6 41996 |
| callnumber-subject | HF - Commerce |
| classification_rvk | QP 530 QP 621 |
| ctrlnum | (OCoLC)33079159 (DE-599)BVBBV010947405 |
| dewey-full | 658.520 658.5 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.5 20 658.5 |
| dewey-search | 658.5 20 658.5 |
| dewey-sort | 3658.5 220 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 6. ed. |
| format | Book |
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| genre_facet | Lehrbuch |
| id | DE-604.BV010947405 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T18:01:30Z |
| institution | BVB |
| isbn | 0133982491 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-007321603 |
| oclc_num | 33079159 |
| open_access_boolean | |
| owner | DE-703 DE-473 DE-BY-UBG DE-92 DE-521 |
| owner_facet | DE-703 DE-473 DE-BY-UBG DE-92 DE-521 |
| physical | XXVI, 622 S. Ill., graph. Darst., Kt. |
| publishDate | 1996 |
| publishDateSearch | 1996 |
| publishDateSort | 1996 |
| publisher | Prentice Hall |
| record_format | marc |
| spelling | Johnson, James C. Verfasser aut Contemporary logistics James C. Johnson ; Donald F. Wood 6. ed. Upper Saddle River, NJ Prentice Hall 1996 XXVI, 622 S. Ill., graph. Darst., Kt. txt rdacontent n rdamedia nc rdacarrier 3. Aufl. u.d.T.: Johnson, James C.: Contemporary physical distribution and logistics Administracao da producao larpcal Logistiek (economie) gtt Physical distribution of goods Business logistics Distributionslogistik (DE-588)4150252-8 gnd rswk-swf 1\p (DE-588)4123623-3 Lehrbuch gnd-content Distributionslogistik (DE-588)4150252-8 s DE-604 Wood, Donald F. Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007321603&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Johnson, James C. Wood, Donald F. Contemporary logistics Administracao da producao larpcal Logistiek (economie) gtt Physical distribution of goods Business logistics Distributionslogistik (DE-588)4150252-8 gnd |
| subject_GND | (DE-588)4150252-8 (DE-588)4123623-3 |
| title | Contemporary logistics |
| title_auth | Contemporary logistics |
| title_exact_search | Contemporary logistics |
| title_full | Contemporary logistics James C. Johnson ; Donald F. Wood |
| title_fullStr | Contemporary logistics James C. Johnson ; Donald F. Wood |
| title_full_unstemmed | Contemporary logistics James C. Johnson ; Donald F. Wood |
| title_short | Contemporary logistics |
| title_sort | contemporary logistics |
| topic | Administracao da producao larpcal Logistiek (economie) gtt Physical distribution of goods Business logistics Distributionslogistik (DE-588)4150252-8 gnd |
| topic_facet | Administracao da producao Logistiek (economie) Physical distribution of goods Business logistics Distributionslogistik Lehrbuch |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007321603&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT johnsonjamesc contemporarylogistics AT wooddonaldf contemporarylogistics |