The Tell it! manual: the complete program for evaluating library performance
Saved in:
| Format: | Book |
|---|---|
| Language: | English |
| Published: |
Chicago [u.a.]
1996
|
| Series: | ALA editions
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | VII, 270 S. |
| ISBN: | 0838906796 |
Staff View
MARC
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Record in the Search Index
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|---|---|
| adam_text | Contents
Preface vü
Introduction ix
PART ONE: TELL IT! A Framework for Planning and Evaluation 1
CHAPTER 1
OverviewofTELLIT! 3
Douglas Zweizig
CHAPTER 2
Talk About the Vision: The Heart of Your Library 14
Jane Robbins
CHAPTER 3
Explore Alternatives and Design Your Approach 21
Douglas Zweizig
CHAPTER 4
Learn From What s Happening 25
Douglas Zweizig
CHAPTER 5
Let People Know What Happened: Telling the Story 28
Amy Owen
CHAPTER 6
Integrate Results with Ongoing Services and Think about How It All Worked 34
Douglas Zweizig
iii
Contents
PART TWO: Designing Evaluation Training 39
CHAPTER 7
Overview of Adult Learning 41
Robert O. Ray
CHAPTER 8
Planning Training Activities: A Checklist 50
Ruby A. Licona
CHAPTER 9
The Evaluation of Continuing Education 60
Debra Wilcox Johnson
CHAPTER 10
Training Outlines and Guidelines 67
Debra Wilcox Johnson
CHAPTER 11
Training in the TELL IT! Approach 88
Douglas Zweizig
PART THREE: Evaluation Methods and Training Materials 111
CHAPTER 12
Evaluation Methods 113
Debra Wilcox Johnson
CHAPTER 13
Choosing an Evaluation Method 125
Debra Wilcox Johnson
CHAPTER 14
Questionnaires 143
Keith Curry Lance and Debra Wilcox Johnson
CHAPTER 15
Interviewing 161
Jane Robbins
iv
Contents
CHAPTER 16
Focus Groups 176
Debra Wilcox Johnson
CHAPTER 17
Gathering Numbers for Evaluation 188
Douglas Zweizig
CHAPTER 18
Observation 213
Douglas Zweizig and Debra Wilcox Johnson
CHAPTER 19
Attitüde Measurement 226
Ronald Powell
CHAPTER 20
Making Sense of Narrative Responses 237
Michele ßesartt
Evaluation: A Selected BibHography 251
About the ContributorS 263
Index 267
v
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| isbn | 0838906796 |
| language | English |
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| physical | VII, 270 S. |
| publishDate | 1996 |
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| spelling | The Tell it! manual the complete program for evaluating library performance Douglas Zweizig ... American Library Association Chicago [u.a.] 1996 VII, 270 S. txt rdacontent n rdamedia nc rdacarrier ALA editions Bibliotecas - Evaluación Bibliotheken gtt Bibliothèques - États-Unis ram Bibliothèques - Évaluation - États-Unis ram Evaluatie gtt Public relations gtt Information Services Libraries Libraries Evaluation Libraries United States Evaluation Library Services Bibliothek (DE-588)4006439-6 gnd rswk-swf Evaluation (DE-588)4071034-8 gnd rswk-swf Bibliotheksorganisation (DE-588)4138169-5 gnd rswk-swf USA Bibliothek (DE-588)4006439-6 s Evaluation (DE-588)4071034-8 s DE-604 Bibliotheksorganisation (DE-588)4138169-5 s Zweizig, Douglas Sonstige oth HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007319804&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | The Tell it! manual the complete program for evaluating library performance Bibliotecas - Evaluación Bibliotheken gtt Bibliothèques - États-Unis ram Bibliothèques - Évaluation - États-Unis ram Evaluatie gtt Public relations gtt Information Services Libraries Libraries Evaluation Libraries United States Evaluation Library Services Bibliothek (DE-588)4006439-6 gnd Evaluation (DE-588)4071034-8 gnd Bibliotheksorganisation (DE-588)4138169-5 gnd |
| subject_GND | (DE-588)4006439-6 (DE-588)4071034-8 (DE-588)4138169-5 |
| title | The Tell it! manual the complete program for evaluating library performance |
| title_auth | The Tell it! manual the complete program for evaluating library performance |
| title_exact_search | The Tell it! manual the complete program for evaluating library performance |
| title_full | The Tell it! manual the complete program for evaluating library performance Douglas Zweizig ... American Library Association |
| title_fullStr | The Tell it! manual the complete program for evaluating library performance Douglas Zweizig ... American Library Association |
| title_full_unstemmed | The Tell it! manual the complete program for evaluating library performance Douglas Zweizig ... American Library Association |
| title_short | The Tell it! manual |
| title_sort | the tell it manual the complete program for evaluating library performance |
| title_sub | the complete program for evaluating library performance |
| topic | Bibliotecas - Evaluación Bibliotheken gtt Bibliothèques - États-Unis ram Bibliothèques - Évaluation - États-Unis ram Evaluatie gtt Public relations gtt Information Services Libraries Libraries Evaluation Libraries United States Evaluation Library Services Bibliothek (DE-588)4006439-6 gnd Evaluation (DE-588)4071034-8 gnd Bibliotheksorganisation (DE-588)4138169-5 gnd |
| topic_facet | Bibliotecas - Evaluación Bibliotheken Bibliothèques - États-Unis Bibliothèques - Évaluation - États-Unis Evaluatie Public relations Information Services Libraries Libraries Evaluation Libraries United States Evaluation Library Services Bibliothek Evaluation Bibliotheksorganisation USA |
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