Service quality in academic libraries:
Gespeichert in:
Hauptverfasser: | , |
---|---|
Format: | Buch |
Sprache: | English |
Veröffentlicht: |
Norwood, NJ
Ablex Publ.
1996
|
Schriftenreihe: | Information management, policy, and services
|
Schlagworte: | |
Beschreibung: | XV, 187 S. |
ISBN: | 1567502091 1567502105 |
Internformat
MARC
LEADER | 00000nam a2200000 c 4500 | ||
---|---|---|---|
001 | BV010905018 | ||
003 | DE-604 | ||
005 | 00000000000000.0 | ||
007 | t | ||
008 | 960820s1996 |||| 00||| eng d | ||
020 | |a 1567502091 |9 1-56750-209-1 | ||
020 | |a 1567502105 |9 1-56750-210-5 | ||
035 | |a (OCoLC)185628647 | ||
035 | |a (DE-599)BVBBV010905018 | ||
040 | |a DE-604 |b ger |e rakddb | ||
041 | 0 | |a eng | |
049 | |a DE-12 |a DE-384 |a DE-473 |a DE-83 |a DE-11 |a DE-188 | ||
082 | 0 | |a 025.5 |b 2777 |2 20 | |
084 | |a AN 67800 |0 (DE-625)6216: |2 rvk | ||
084 | |a AN 70300 |0 (DE-625)6242: |2 rvk | ||
100 | 1 | |a Hernon, Peter |e Verfasser |4 aut | |
245 | 1 | 0 | |a Service quality in academic libraries |c Peter Hernon ; Ellen Altman |
264 | 1 | |a Norwood, NJ |b Ablex Publ. |c 1996 | |
300 | |a XV, 187 S. | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
490 | 0 | |a Information management, policy, and services | |
650 | 4 | |a Academic libraries |z United States | |
650 | 4 | |a Libraries and scholars |z United States | |
650 | 4 | |a Libraries and students |z United States | |
650 | 0 | 7 | |a Dienstleistung |0 (DE-588)4012178-1 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Qualitätsmanagement |0 (DE-588)4219057-5 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Wissenschaftliche Bibliothek |0 (DE-588)4066573-2 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Qualität |0 (DE-588)4047966-3 |2 gnd |9 rswk-swf |
651 | 4 | |a USA | |
651 | 7 | |a USA |0 (DE-588)4078704-7 |2 gnd |9 rswk-swf | |
689 | 0 | 0 | |a USA |0 (DE-588)4078704-7 |D g |
689 | 0 | 1 | |a Wissenschaftliche Bibliothek |0 (DE-588)4066573-2 |D s |
689 | 0 | 2 | |a Dienstleistung |0 (DE-588)4012178-1 |D s |
689 | 0 | 3 | |a Qualität |0 (DE-588)4047966-3 |D s |
689 | 0 | |5 DE-604 | |
689 | 1 | 0 | |a USA |0 (DE-588)4078704-7 |D g |
689 | 1 | 1 | |a Wissenschaftliche Bibliothek |0 (DE-588)4066573-2 |D s |
689 | 1 | 2 | |a Dienstleistung |0 (DE-588)4012178-1 |D s |
689 | 1 | 3 | |a Qualitätsmanagement |0 (DE-588)4219057-5 |D s |
689 | 1 | |5 DE-188 | |
700 | 1 | |a Altman, Ellen |e Verfasser |4 aut | |
999 | |a oai:aleph.bib-bvb.de:BVB01-007293650 |
Datensatz im Suchindex
_version_ | 1804125396317241344 |
---|---|
any_adam_object | |
author | Hernon, Peter Altman, Ellen |
author_facet | Hernon, Peter Altman, Ellen |
author_role | aut aut |
author_sort | Hernon, Peter |
author_variant | p h ph e a ea |
building | Verbundindex |
bvnumber | BV010905018 |
classification_rvk | AN 67800 AN 70300 |
ctrlnum | (OCoLC)185628647 (DE-599)BVBBV010905018 |
dewey-full | 025.5 |
dewey-hundreds | 000 - Computer science, information, general works |
dewey-ones | 025 - Operations of libraries and archives |
dewey-raw | 025.5 |
dewey-search | 025.5 |
dewey-sort | 225.5 |
dewey-tens | 020 - Library and information sciences |
discipline | Allgemeines |
format | Book |
fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01997nam a2200553 c 4500</leader><controlfield tag="001">BV010905018</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">00000000000000.0</controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">960820s1996 |||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">1567502091</subfield><subfield code="9">1-56750-209-1</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">1567502105</subfield><subfield code="9">1-56750-210-5</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)185628647</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV010905018</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rakddb</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-12</subfield><subfield code="a">DE-384</subfield><subfield code="a">DE-473</subfield><subfield code="a">DE-83</subfield><subfield code="a">DE-11</subfield><subfield code="a">DE-188</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">025.5</subfield><subfield code="b">2777</subfield><subfield code="2">20</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">AN 67800</subfield><subfield code="0">(DE-625)6216:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">AN 70300</subfield><subfield code="0">(DE-625)6242:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Hernon, Peter</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Service quality in academic libraries</subfield><subfield code="c">Peter Hernon ; Ellen Altman</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Norwood, NJ</subfield><subfield code="b">Ablex Publ.</subfield><subfield code="c">1996</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">XV, 187 S.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="490" ind1="0" ind2=" "><subfield code="a">Information management, policy, and services</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Academic libraries</subfield><subfield code="z">United States</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Libraries and scholars</subfield><subfield code="z">United States</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Libraries and students</subfield><subfield code="z">United States</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Dienstleistung</subfield><subfield code="0">(DE-588)4012178-1</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Qualitätsmanagement</subfield><subfield code="0">(DE-588)4219057-5</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Wissenschaftliche Bibliothek</subfield><subfield code="0">(DE-588)4066573-2</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Qualität</subfield><subfield code="0">(DE-588)4047966-3</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="651" ind1=" " ind2="4"><subfield code="a">USA</subfield></datafield><datafield tag="651" ind1=" " ind2="7"><subfield code="a">USA</subfield><subfield code="0">(DE-588)4078704-7</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">USA</subfield><subfield code="0">(DE-588)4078704-7</subfield><subfield code="D">g</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Wissenschaftliche Bibliothek</subfield><subfield code="0">(DE-588)4066573-2</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="2"><subfield code="a">Dienstleistung</subfield><subfield code="0">(DE-588)4012178-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="3"><subfield code="a">Qualität</subfield><subfield code="0">(DE-588)4047966-3</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="689" ind1="1" ind2="0"><subfield code="a">USA</subfield><subfield code="0">(DE-588)4078704-7</subfield><subfield code="D">g</subfield></datafield><datafield tag="689" ind1="1" ind2="1"><subfield code="a">Wissenschaftliche Bibliothek</subfield><subfield code="0">(DE-588)4066573-2</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2="2"><subfield code="a">Dienstleistung</subfield><subfield code="0">(DE-588)4012178-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2="3"><subfield code="a">Qualitätsmanagement</subfield><subfield code="0">(DE-588)4219057-5</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2=" "><subfield code="5">DE-188</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Altman, Ellen</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-007293650</subfield></datafield></record></collection> |
geographic | USA USA (DE-588)4078704-7 gnd |
geographic_facet | USA |
id | DE-604.BV010905018 |
illustrated | Not Illustrated |
indexdate | 2024-07-09T18:00:54Z |
institution | BVB |
isbn | 1567502091 1567502105 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-007293650 |
oclc_num | 185628647 |
open_access_boolean | |
owner | DE-12 DE-384 DE-473 DE-BY-UBG DE-83 DE-11 DE-188 |
owner_facet | DE-12 DE-384 DE-473 DE-BY-UBG DE-83 DE-11 DE-188 |
physical | XV, 187 S. |
publishDate | 1996 |
publishDateSearch | 1996 |
publishDateSort | 1996 |
publisher | Ablex Publ. |
record_format | marc |
series2 | Information management, policy, and services |
spelling | Hernon, Peter Verfasser aut Service quality in academic libraries Peter Hernon ; Ellen Altman Norwood, NJ Ablex Publ. 1996 XV, 187 S. txt rdacontent n rdamedia nc rdacarrier Information management, policy, and services Academic libraries United States Libraries and scholars United States Libraries and students United States Dienstleistung (DE-588)4012178-1 gnd rswk-swf Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf Wissenschaftliche Bibliothek (DE-588)4066573-2 gnd rswk-swf Qualität (DE-588)4047966-3 gnd rswk-swf USA USA (DE-588)4078704-7 gnd rswk-swf USA (DE-588)4078704-7 g Wissenschaftliche Bibliothek (DE-588)4066573-2 s Dienstleistung (DE-588)4012178-1 s Qualität (DE-588)4047966-3 s DE-604 Qualitätsmanagement (DE-588)4219057-5 s DE-188 Altman, Ellen Verfasser aut |
spellingShingle | Hernon, Peter Altman, Ellen Service quality in academic libraries Academic libraries United States Libraries and scholars United States Libraries and students United States Dienstleistung (DE-588)4012178-1 gnd Qualitätsmanagement (DE-588)4219057-5 gnd Wissenschaftliche Bibliothek (DE-588)4066573-2 gnd Qualität (DE-588)4047966-3 gnd |
subject_GND | (DE-588)4012178-1 (DE-588)4219057-5 (DE-588)4066573-2 (DE-588)4047966-3 (DE-588)4078704-7 |
title | Service quality in academic libraries |
title_auth | Service quality in academic libraries |
title_exact_search | Service quality in academic libraries |
title_full | Service quality in academic libraries Peter Hernon ; Ellen Altman |
title_fullStr | Service quality in academic libraries Peter Hernon ; Ellen Altman |
title_full_unstemmed | Service quality in academic libraries Peter Hernon ; Ellen Altman |
title_short | Service quality in academic libraries |
title_sort | service quality in academic libraries |
topic | Academic libraries United States Libraries and scholars United States Libraries and students United States Dienstleistung (DE-588)4012178-1 gnd Qualitätsmanagement (DE-588)4219057-5 gnd Wissenschaftliche Bibliothek (DE-588)4066573-2 gnd Qualität (DE-588)4047966-3 gnd |
topic_facet | Academic libraries United States Libraries and scholars United States Libraries and students United States Dienstleistung Qualitätsmanagement Wissenschaftliche Bibliothek Qualität USA |
work_keys_str_mv | AT hernonpeter servicequalityinacademiclibraries AT altmanellen servicequalityinacademiclibraries |