Managing cultural diversity at work:
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
London
Kogan Page
1995
|
| Ausgabe: | 1. publ. |
| Schriftenreihe: | Kogan Page better management skills
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | 127 S. |
| ISBN: | 0749411805 |
Internformat
MARC
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| 245 | 1 | 0 | |a Managing cultural diversity at work |c Khizar Humayun Ansari and June Jackson |
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| 264 | 1 | |a London |b Kogan Page |c 1995 | |
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Datensatz im Suchindex
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|---|---|
| adam_text | Contents
Introduction 7
1. Cultural Diversity: Equal Opportunities aa ^)
Transformed? (£%/
What is cultural diversity? 11; The changing
nature of the workforce 13; Attitude formation 13;
Case study: Early experiences 13; Case study.
Language and cultural influences 17; The
harmonious workplace 19; Discrimination:
myth or reality? 19; From assimilation to
diversity 23; Case study. Tradition and corporate
image 25; How are other cultures regarded? 27;
The fear of preferential treatment 28
2. Overcoming Resistance and Gaining
Ownership 35
Barriers to achieving change 36; Case study:
Manager from a minority culture managing a
workforce from the majority culture 43; Common
causes of harassment 46; Recruitment policies and
cultural diversity 46; Case study: The backlash 47;
Exclusion zones 50; Case study: Lack of
integration 50; Peer pressure 54; Case study:
Maintaining cultural homogeneity 54; Client
pressure 56; Case study: Pressure on companies
from clients to provide for cultural preferences 56
Managing Cultural Diversity at Work
3. The Benefits of the Diverse Team 60
Making it work what s in it for the
organisation? 60; Motivation of others 62
4. Management Dilemmas in the Culturally
Diverse Team 73
Case study. Managing uneasy relationships 74;
Case study: Making the best use of minority
ethnic staff 77; Case study. Giving feedback to
minority ethnic staff 80; Case study. Cultural
diversity and staff appraisal 82; Case study.
Pitfalls in cross cultural communication 84;
Case study. Managing diversity within a
traditional, exclusive culture 87; Case study.
Dealing with resentment towards a black workers
group 89
5. Achieving Results 95
Organisational action 95; Ethnic monitoring 96; j
Case study. Introducing ethnic monitoring in
an organisation 97; Pre empting racial harassment
in the workforce 103; Mentoring 103; Appraisal
systems 108; Influencing others — contract
compliance 110; Organisational action planning 113;
Seven key steps towards successful management
of a culturally diverse team 119; Personal audit 122;
Self test: generating ideas for managing a diverse
team 123; Self test: the authors suggestions 124
Glossary 126
|
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| author | Ansari, Humayun 1947- Jackson, June |
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| ctrlnum | (OCoLC)33208808 (DE-599)BVBBV010881271 |
| dewey-full | 658.3041 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
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| dewey-search | 658.3041 |
| dewey-sort | 3658.3041 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Sprachwissenschaft Wirtschaftswissenschaften Literaturwissenschaft |
| edition | 1. publ. |
| format | Book |
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| illustrated | Not Illustrated |
| indexdate | 2024-07-09T18:00:29Z |
| institution | BVB |
| isbn | 0749411805 |
| language | English |
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| physical | 127 S. |
| publishDate | 1995 |
| publishDateSearch | 1995 |
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| publisher | Kogan Page |
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| series2 | Kogan Page better management skills |
| spelling | Ansari, Humayun 1947- Verfasser (DE-588)1021596515 aut Managing cultural diversity at work Khizar Humayun Ansari and June Jackson 1. publ. London Kogan Page 1995 127 S. txt rdacontent n rdamedia nc rdacarrier Kogan Page better management skills Diversity in the workplace Multiculturalism Personnel management Personalwesen (DE-588)4076000-5 gnd rswk-swf Interkulturelles Management (DE-588)4343519-1 gnd rswk-swf Interkulturelles Management (DE-588)4343519-1 s Personalwesen (DE-588)4076000-5 s DE-604 Jackson, June Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007275465&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Ansari, Humayun 1947- Jackson, June Managing cultural diversity at work Diversity in the workplace Multiculturalism Personnel management Personalwesen (DE-588)4076000-5 gnd Interkulturelles Management (DE-588)4343519-1 gnd |
| subject_GND | (DE-588)4076000-5 (DE-588)4343519-1 |
| title | Managing cultural diversity at work |
| title_auth | Managing cultural diversity at work |
| title_exact_search | Managing cultural diversity at work |
| title_full | Managing cultural diversity at work Khizar Humayun Ansari and June Jackson |
| title_fullStr | Managing cultural diversity at work Khizar Humayun Ansari and June Jackson |
| title_full_unstemmed | Managing cultural diversity at work Khizar Humayun Ansari and June Jackson |
| title_short | Managing cultural diversity at work |
| title_sort | managing cultural diversity at work |
| topic | Diversity in the workplace Multiculturalism Personnel management Personalwesen (DE-588)4076000-5 gnd Interkulturelles Management (DE-588)4343519-1 gnd |
| topic_facet | Diversity in the workplace Multiculturalism Personnel management Personalwesen Interkulturelles Management |
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