Customer relationship management: making hard decisions with soft numbers
Gespeichert in:
1. Verfasser: | |
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Format: | Buch |
Sprache: | English |
Veröffentlicht: |
Upper Saddle River, NJ
Prentice Hall
1996
|
Schlagworte: | |
Beschreibung: | VIII, 183 S. Ill. |
ISBN: | 0134384741 |
Internformat
MARC
LEADER | 00000nam a2200000 c 4500 | ||
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005 | 20110831 | ||
007 | t | ||
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035 | |a (OCoLC)33406639 | ||
035 | |a (DE-599)BVBBV010843996 | ||
040 | |a DE-604 |b ger |e rakddb | ||
041 | 0 | |a eng | |
049 | |a DE-898 |a DE-N2 |a DE-188 |a DE-945 | ||
050 | 0 | |a HF5415.5 | |
082 | 0 | |a 658.812 |2 21 | |
084 | |a QP 600 |0 (DE-625)141905: |2 rvk | ||
084 | |a QP 620 |0 (DE-625)141911: |2 rvk | ||
100 | 1 | |a Anton, Jon |e Verfasser |4 aut | |
245 | 1 | 0 | |a Customer relationship management |b making hard decisions with soft numbers |c Jon Anton |
264 | 1 | |a Upper Saddle River, NJ |b Prentice Hall |c 1996 | |
300 | |a VIII, 183 S. |b Ill. | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
650 | 7 | |a Klantenservice |2 gtt | |
650 | 7 | |a Klantgerichtheid |2 gtt | |
650 | 7 | |a Statistische methoden |2 gtt | |
650 | 4 | |a Customer relations |x Management |v Case studies | |
650 | 4 | |a Customer relations |x Management |x Statistical models | |
650 | 0 | 7 | |a Kundenmanagement |0 (DE-588)4236865-0 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Beziehungsmanagement |0 (DE-588)4326109-7 |2 gnd |9 rswk-swf |
655 | 7 | |0 (DE-588)4522595-3 |a Fallstudiensammlung |2 gnd-content | |
689 | 0 | 0 | |a Kundenmanagement |0 (DE-588)4236865-0 |D s |
689 | 0 | 1 | |a Beziehungsmanagement |0 (DE-588)4326109-7 |D s |
689 | 0 | |C b |5 DE-604 | |
999 | |a oai:aleph.bib-bvb.de:BVB01-007249167 |
Datensatz im Suchindex
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---|---|
any_adam_object | |
author | Anton, Jon |
author_facet | Anton, Jon |
author_role | aut |
author_sort | Anton, Jon |
author_variant | j a ja |
building | Verbundindex |
bvnumber | BV010843996 |
callnumber-first | H - Social Science |
callnumber-label | HF5415 |
callnumber-raw | HF5415.5 |
callnumber-search | HF5415.5 |
callnumber-sort | HF 45415.5 |
callnumber-subject | HF - Commerce |
classification_rvk | QP 600 QP 620 |
ctrlnum | (OCoLC)33406639 (DE-599)BVBBV010843996 |
dewey-full | 658.812 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.812 |
dewey-search | 658.812 |
dewey-sort | 3658.812 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
format | Book |
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genre | (DE-588)4522595-3 Fallstudiensammlung gnd-content |
genre_facet | Fallstudiensammlung |
id | DE-604.BV010843996 |
illustrated | Illustrated |
indexdate | 2024-07-09T17:59:52Z |
institution | BVB |
isbn | 0134384741 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-007249167 |
oclc_num | 33406639 |
open_access_boolean | |
owner | DE-898 DE-BY-UBR DE-N2 DE-188 DE-945 |
owner_facet | DE-898 DE-BY-UBR DE-N2 DE-188 DE-945 |
physical | VIII, 183 S. Ill. |
publishDate | 1996 |
publishDateSearch | 1996 |
publishDateSort | 1996 |
publisher | Prentice Hall |
record_format | marc |
spelling | Anton, Jon Verfasser aut Customer relationship management making hard decisions with soft numbers Jon Anton Upper Saddle River, NJ Prentice Hall 1996 VIII, 183 S. Ill. txt rdacontent n rdamedia nc rdacarrier Klantenservice gtt Klantgerichtheid gtt Statistische methoden gtt Customer relations Management Case studies Customer relations Management Statistical models Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Beziehungsmanagement (DE-588)4326109-7 gnd rswk-swf (DE-588)4522595-3 Fallstudiensammlung gnd-content Kundenmanagement (DE-588)4236865-0 s Beziehungsmanagement (DE-588)4326109-7 s b DE-604 |
spellingShingle | Anton, Jon Customer relationship management making hard decisions with soft numbers Klantenservice gtt Klantgerichtheid gtt Statistische methoden gtt Customer relations Management Case studies Customer relations Management Statistical models Kundenmanagement (DE-588)4236865-0 gnd Beziehungsmanagement (DE-588)4326109-7 gnd |
subject_GND | (DE-588)4236865-0 (DE-588)4326109-7 (DE-588)4522595-3 |
title | Customer relationship management making hard decisions with soft numbers |
title_auth | Customer relationship management making hard decisions with soft numbers |
title_exact_search | Customer relationship management making hard decisions with soft numbers |
title_full | Customer relationship management making hard decisions with soft numbers Jon Anton |
title_fullStr | Customer relationship management making hard decisions with soft numbers Jon Anton |
title_full_unstemmed | Customer relationship management making hard decisions with soft numbers Jon Anton |
title_short | Customer relationship management |
title_sort | customer relationship management making hard decisions with soft numbers |
title_sub | making hard decisions with soft numbers |
topic | Klantenservice gtt Klantgerichtheid gtt Statistische methoden gtt Customer relations Management Case studies Customer relations Management Statistical models Kundenmanagement (DE-588)4236865-0 gnd Beziehungsmanagement (DE-588)4326109-7 gnd |
topic_facet | Klantenservice Klantgerichtheid Statistische methoden Customer relations Management Case studies Customer relations Management Statistical models Kundenmanagement Beziehungsmanagement Fallstudiensammlung |
work_keys_str_mv | AT antonjon customerrelationshipmanagementmakingharddecisionswithsoftnumbers |