An ISO 9000 approach to building quality software:
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Upper Saddle River, NJ
Prentice Hall
1996
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XXVI, 274 S. |
| ISBN: | 0132289253 |
Internformat
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| 264 | 1 | |a Upper Saddle River, NJ |b Prentice Hall |c 1996 | |
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Datensatz im Suchindex
| _version_ | 1805083616006373376 |
|---|---|
| adam_text |
An ISO 9000 Approach to
Building Quality Software
Osten Oskarsson
Systemkonsult
and
Robert L Glass
Computing Trends
For book and bookstore Information
http://www prenhall com
Prentice Hall PTR
Upper Saddle River, New Jersey 07458
CONTENTS
PREFACE xv
ABOUT THE AUTHORS xxv
Parti: ISO 9000 AND SOFTWARE 1
Chapter 1 BACKGROUND ON ISO 9000 3
1 1 BUYING NUTS AND BOLTS 3
1 2 THE ISO 9000 FAMILY OF STANDARDS 4
1 3 ISO 9001 6
131 GENERAL 6
132 ISO 9001 AND DOCUMENTATION 7
133 THE RISK FOR BUREAUCRACY 8
134 QUALITY AUDITS AND OBJECTIVE
EVIDENCE 10
135 THE CONCEPT OF THE QUALITY
SYSTEM 12
136 TWENTY QUALITY ELEMENTS 12
1 4 CERTIFICATION TO ISO 9001 14
141 BACKGROUND 14
v
vi CONTENTS
142 THIRD-PARTY CERTIFICATION 15
143 WHO IS WATCHING THE WATCHERS? 16
Chapter 2 THE USE OF ISO 9001 WITH SOFTWARE
DEVELOPMENT 19
2 1 MANUFACTURING INDUSTRY VS
SOFTWARE INDUSTRY 19
2 2 ISO 9000-3 21
2 3 THE TICKIT INITIATIVE 23
231 BACKGROUND 23
232 WHATISTICKIT? 24
233 THE TICKIT GUIDE 25
234 TICKIT AUDITORS 26
235 TICKIT CERTIFICATION 27
2 4 WHY COMPLY WITH ISO 9001? 27
Chapter 3 INTERPRETING THE REQUIREMENTS IN ISO
9001 FOR SOFTWARE DEVELOPMENT AND
MAINTENANCE 29
3 1 GENERAL 29
3 2 QUALITY ELEMENTS OF ISO 9001 30
321 MANAGEMENT RESPONSIBILITY (4 1) 30
3211 Quality Policy 30
3212 Organization 32
3213 Management Review 34
322 QUALITY SYSTEM (4 2) 34
323 CONTRACT REVIEW (4 3) 35
324 DESIGN CONTROL (4 4) 38
3241 General 38
3242 Design and Development Planning 39
3243 Organizational and Technical
Interfaces 41
3244 Design Input 41
3245 Design Output 42
CONTENTS vii
3246 Design Review 43
3247 Design Verification 44
3248 Design Validation 44
3249 Design Changes 45
325 DOCUMENT AND DATA
CONTROL (4 5) 46
3251 General 47
3252 Document and Data Approval and
Issue 47
3253 Document and Data Changes 49
326 PURCHASING (4 6) 49
3261 General 50
3262 Evaluation of Subcontractors 51
3263 Purchasing Data 52
3264 Verification of Purchased Product 53
327 CONTROL OF CUSTOMER-SUPPLIED
PRODUCT(4 7) 54
328 PRODUCT IDENTIFICATION AND
TRACEABILITY(4 8) 55
329 PROCESS CONTROL (4 9) 56
3 2 10 INSPECTION AND TESTING (4 10) 56
3 2 11 CONTROL OF INSPECTION,
MEASURING, AND TEST EQUIPMENT
(4 11) 57
3 2 12 INSPECTION AND TEST STATUS (4 12)58
3 2 13 CONTROL OF NONCONFORMING
PRODUCT (4 13) 58
3 2 14 CORRECTIVE AND PREVENTIVE
ACTION (4 14) 59
3 2 15 HANDLING, STORAGE, PACKAGING,
PRESERVATION, AND DELIVERY
(4 15) 61
3 2 16 CONTROL OF QUALITY RECORDS
(4 16) 62
viii CONTENTS
32 17 INTERNAL QUALITY AUDITS (4 17) 6 3
3 2 18 TRAINING (4 18) 64
3 2 19 SERVICING (4 19) 66
3 2 20 STATISTICAL TECHNIQUES (4 20) 67
Chapter 4 SOME SPECIFIC ISSUES 69
4 1 GENERAL 69
4 2 CONCURRENT ENGINEERING 70
4 3 RESEARCH DEPARTMENTS 71
4 4 PROTOTYPING 72
441 PROTOTYPING AS PART OF
REQUIREMENTS ANALYSIS : 72
442 PROTOTYPING AS A DEVELOPMENT
METHOD 73
4 5 CONSULTANCY 74
451 BACKGROUND 74
452 CONSULTANCY BY SUPPLYING
MANPOWER 74
453 USING THE CUSTOMER'S QUALITY
SYSTEM 75
454 MIXTURES OF CONSULTANCY AND
DEVELOPMENT 76
4 6 OLD SOFTWARE PRODUCTS 77
4 7 CUSTOMER TRAINING 78
Chapter 5 COMPARISONS WITH OTHER SCHEMES 79
5 1 THE SEI CAPABILITY MATURITY MODEL
(CMM) / 79
5 2 IEEE 730 81
5 3 AQAP-110 AND AQAP-150 81
5 4 MIL-STD-498 82
CONTENTS, ix
Chapter 6 BUILDING A QUALITY SYSTEM FOR
SOFTWARE 85
6 1 WHAT IS A QUALITY SYSTEM? 85
6 2 DO WE NEED A QUALITY SYSTEM FOR
SOFTWARE? 87
6 3 BUILDING THE QUALITY SYSTEM 88
631 WHO SHOULD DO IT? 88
632 STEP 1: RESPONSIBILITY, AUTHORITY,
AND INTERFACES 89
633 STEP 2: DIFFERENT PROCESSES 90
6331 Executive Management 90
6332 Development 91
6333 Quality Assurance 92
6334 Sales 92
6335 Personnel 92
634 SWITCHING OVER 92
6 4 BUT WHAT WILL THE PROGRAMMERS
SAY? 93
6 5 THE CERTIFICATION PROCESS 94
651 PREPARING FOR CERTIFICATION 94
652 THE CERTIFICATION AUDIT 98
653 MAINTAINING A CERTIFICATE 101
6 6 MAINTAINING A QUALITY SYSTEM 102
Part 2: APPLYING ISO 9000 TO SOFTWARE
PROJECTS 105
Introduction 107
Chapter 7 PROJECT DIFFERENCES AND QUALITY:
DIFFERENT STROKES FOR DIFFERENT
FOLKS 109
7 1 DOES ONE SIZE FIT ALL? 110
7 2 THE ROLE OF PROJECT SIZE I l l
xCONTENTS
73 THE ROLE OF THE APPLICATION DOMAIN 114
7 4 THE ROLE OF PROJECT CRITICALITY 117
7 5 THE ROLE OF PROJECT INNOVATION 118
Chapter 8 THE QUALITY SYSTEM AND THE LIFE
CYCLE 121
8 1 REQUIREMENTS 123
811 REQUIREMENTS ISSUES 124
8111 Content 125
8112 Form 128
812 PROBLEM ANALYSIS 130
813 MODELING AND SIMULATION 133
814 PROTOTYPING 134
815 REPRESENTATION 135
816 TRACEABILITY 137
817 REVIEW 139
818 REQUIREMENTS SUMMARY 140
8 2 DESIGN AND IMPLEMENTATION 143
821 DESIGN AND IMPLEMENTATION
ISSUES 145
8211 Cognitive Design 145
8212 The Beginning and Ending of
Design 147
8213 Implementation Standards 149
8214 Automatic Generation of Code 150
822 PROCESS, DATA, OBJECT, AND EVENT
DESIGN 152
823 TOP-DOWN, BOTTOM-UP, AND HARD-
PART FIRST DESIGN 155
824 REPRESENTATION 157
825 FAULT-TOLERANT DESIGN 158
826 AUTOMATIC DESIGN CHECKING 161
CONTENTS xi
827 DESIGNREVIEW 161
828 TOP-DOWN AND BOTTOM-UP
IMPLEMENTATION 162
829 MODULAR DESIGN AND
IMPLEMENTATION 164
8 2 10 STRUCTURED CODING 164
8 2 11 HIGH-ORDER LANGUAGE 165
8 2 12 CODING STANDARDS AND
ENFORCERS 168
8 2 13 STANDARDIZED ELEMENTS 169
8 2 14 WIZARDS 170
8 2 15 DESIGN AND IMPLEMENTATION
SUMMARY 171
8 3 TESTING AND VALIDATION 175
831 TESTING AND VALIDATION ISSUES 176
8311 Testing and Inspection 176
8312 Formal Verification 178
8313 Cleanroom Approaches 179
832 STATIC METHODS 184
8321 Desk Checking 184
8322 Peer Code Review 185
8323 Structural Analysis ' 186
8324 Proof of Correctness (Formal
Verification) 188
833 DYNAMIC METHODS 189
8331 Source Language Debug 189
8332 Assertion Checker 190
8333 Intentional Failure 191
83331 Error Seeding 191
83332 Mutation Testing 192
8834 Performance Analysis 193
8335 Requirements-Driven Testing 194
8336 Structure-Driven Testing 196
8337 Risk-Driven Testing 200
xii CONTENTS
8338 Statistics-Driven Testing 201
8339 Test Coverage Analyzer 202
833 10 Test Case Management 204
833 11 Test Data Generator 205
833 12 Standardized Testing 206
833 13 Test Documentation 206
833 14 TestReview 207
834 TESTING AND VALIDATION
SUMMARY 208
8 4 ACCEPTANCE 210
841 ACCEPTANCE ISSUES 211
842 UNIT TESTING 213
843 INTEGRATION TESTING 214
844 SYSTEM TESTING 215
845 INDEPENDENT TESTING 216
846 BETA TESTING 216
847 ACCEPTANCE TESTING 217
848 ACCEPTANCE SUMMARY 218
8 5 REPLICATION, DELIVERY, AND
INSTALLATION 219
851 REPLICATION, DELIVERY, AND
INSTALLATION ISSUES 221
852 POSTDELIVERY REVIEW 222
853 REPLICATION, DELIVERY, AND
INSTALLATION SUMMARY 224
8 6 MAINTENANCE 224
861 MAINTENANCE ISSUES 226
862 PREVENTIVE MAINTENANCE 228
8621 Single-Point Control 229
8622 Defensive Programming 230
863 DOCUMENTATION 231
864 CODE ANALYZERS 233
CONTENTS xiii
865 DATA ANALYZERS 235
866 CHANGE ANALYZERS 236
867 CONSTRUCTORS 236
868 TESTERS 237
869 CHANGE REVIEW AND REPORTING 238
8 6 10 THE R-WORDS: REVERSE
ENGINEERING AND
RE-ENGINEERING 239
8 6 11 MAINTENANCE SUMMARY 241
8 7 SUPPORTING ACTIVITIES 244
871 SUPPORTING ACTIVITY ISSUES 246
872 QUALITY ASSURANCE 248
873 CONFIGURATION MANAGEMENT 249
874 CHANGE CONTROL 250
875 CONTRACT MANAGEMENT 250
876 PROCESS MANAGEMENT AND
IMPROVEMENT 251
877 METRICS 252
878 DOCUMENTATION 254
879 SUPPORTING ACTIVITIES
SUMMARY 255
Part 3: SUMMARY 259
Index 269 |
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| indexdate | 2024-07-20T07:51:23Z |
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| isbn | 0132289253 |
| language | English |
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| spelling | Oskarsson, Östen Verfasser aut An ISO 9000 approach to building quality software Östen Oskarsson and Robert L. Glass Upper Saddle River, NJ Prentice Hall 1996 XXVI, 274 S. txt rdacontent n rdamedia nc rdacarrier DIN ISO 9000 (DE-588)4357296-0 gnd rswk-swf Controle de qualidade larpcal Engenharia de programacao (software) larpcal Computer software Quality control ISO 9000 Series Standards Softwareentwicklung (DE-588)4116522-6 gnd rswk-swf Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf Software (DE-588)4055382-6 gnd rswk-swf Software (DE-588)4055382-6 s Qualitätsmanagement (DE-588)4219057-5 s DIN ISO 9000 (DE-588)4357296-0 u DE-604 Softwareentwicklung (DE-588)4116522-6 s 1\p DE-604 Glass, Robert L. 1932- Verfasser (DE-588)14136789X aut HEBIS Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007147679&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Oskarsson, Östen Glass, Robert L. 1932- An ISO 9000 approach to building quality software DIN ISO 9000 (DE-588)4357296-0 gnd Controle de qualidade larpcal Engenharia de programacao (software) larpcal Computer software Quality control ISO 9000 Series Standards Softwareentwicklung (DE-588)4116522-6 gnd Qualitätsmanagement (DE-588)4219057-5 gnd Software (DE-588)4055382-6 gnd |
| subject_GND | (DE-588)4357296-0 (DE-588)4116522-6 (DE-588)4219057-5 (DE-588)4055382-6 |
| title | An ISO 9000 approach to building quality software |
| title_auth | An ISO 9000 approach to building quality software |
| title_exact_search | An ISO 9000 approach to building quality software |
| title_full | An ISO 9000 approach to building quality software Östen Oskarsson and Robert L. Glass |
| title_fullStr | An ISO 9000 approach to building quality software Östen Oskarsson and Robert L. Glass |
| title_full_unstemmed | An ISO 9000 approach to building quality software Östen Oskarsson and Robert L. Glass |
| title_short | An ISO 9000 approach to building quality software |
| title_sort | an iso 9000 approach to building quality software |
| topic | DIN ISO 9000 (DE-588)4357296-0 gnd Controle de qualidade larpcal Engenharia de programacao (software) larpcal Computer software Quality control ISO 9000 Series Standards Softwareentwicklung (DE-588)4116522-6 gnd Qualitätsmanagement (DE-588)4219057-5 gnd Software (DE-588)4055382-6 gnd |
| topic_facet | DIN ISO 9000 Controle de qualidade Engenharia de programacao (software) Computer software Quality control ISO 9000 Series Standards Softwareentwicklung Qualitätsmanagement Software |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007147679&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT oskarssonosten aniso9000approachtobuildingqualitysoftware AT glassrobertl aniso9000approachtobuildingqualitysoftware |