The practice of empowerment: making the most of human competence
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Aldershot
Gower
1995
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | IX, 182 S. |
| ISBN: | 0566075709 |
Internformat
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Datensatz im Suchindex
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|---|---|
| adam_text | CONTENTS
?
List of figures vii
Preface ix
Introduction 1
Empowerment and continuous improvement The roots of
empowerment The current rise of interest in empowerment
Beyond empowerment to competent influence Operating
assumptions The purpose and objectives of the book The
structure of the book Preview of chapters How to use this book
Summary
1 What empowerment is not 13
Common misunderstandings Misunderstanding 1: confusion with
the sociopolitical meaning of empowerment Misunderstanding 2:
it is not really new Misunderstanding 3: a one way transaction
from the more powerful toward the less powerful
Misunderstanding 4: empowerment can fit within the traditional
control model of management Misunderstanding 5: confusing the
means of empowerment with its ends Summary
2 The empowerment process 23
An overview of the model Uses of the model The initiating
conditions for success Summary
3 Managing the empowerment process 37
Step 1: define and communicate Step 2: set goals and strategies
Step 3: train — Step 4: adjust the organization s structure Step 5:
Adjust the organization s systems Step 6: evaluate and improve
Measuring results: continuous improvement Summary
v
Vi THE PRACTICE OF EMPOWERMENT
4 The meaning of empowerment 59
The meaning of competent and influence The cyclical growth of
empowerment Summary
5 The payoffs of empowerment 69
Why empowerment works The payoffs Changes in behaviour
Payoffs from improvements in system elements Payoffs in the
work environment Payoffs in output and customer satisfaction
Work processes Inputs and supplier performance Summary
6 Targets for empowerment 91
Purposes of the matrices Overview of the matrices How to read
and use the matrices An example from the individual
empowerment matrix Personal use of the matrix Summary
7 Strategies for empowerment 105
The strategies Strategy 1: feedback Strategy 2: team formation
and development Strategy 3: learning Summary
8 Controls for empowerment 133
The tension between controls and empowerment Criteria for
developing controls The practice of control Core values Goals
Competence Rewards Summary
9 New roles and functions 143
The meaning of role and function Changing roles and functions
Summary
10 Putting it all together 157
Question 1: Why should we start? Question 2: How do we get
started? Question 3: What are pitfalls that we can avoid?
Question 4: How do we keep the process from becoming confused?
Question 5: What are the key points to keep in mind?
Conclusion
Notes 169
References 173
Index 177
LIST OF FIGURES
?
1.1 Contrast of the sociopolitical and the organizational
meanings of empowerment 15
2.1 Empowerment process management model 24
3.1 General systems model for measuring performance 54
3 2 Simplified engineering process 56
4.1 Cyclical growth of empowerment 66
5.1 The payoffs of empowerment 73
52 Elements in an organization s performance system 82
6.1 Individual empowerment matrix 93
6.2 Team empowerment matrix 94
6.3 Limits to empowerment 97
6.4 Example: individual empowerment matrix 99
6.5 Example: degree of freedom matrix 102
7.1 Team member feedback sheet 112
7.2 The levels of learning and their relationships 121
Vii
|
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| indexdate | 2024-07-09T17:56:22Z |
| institution | BVB |
| isbn | 0566075709 |
| language | English |
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| spelling | Kinlaw, Dennis C. Verfasser aut The practice of empowerment making the most of human competence by D. C. Kinlaw Aldershot Gower 1995 IX, 182 S. txt rdacontent n rdamedia nc rdacarrier Organisatieontwikkeling gtt Participerend leiderschap gtt Employee empowerment Organisationsentwicklung (DE-588)4126887-8 gnd rswk-swf Organisationsentwicklung (DE-588)4126887-8 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007096087&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
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| subject_GND | (DE-588)4126887-8 |
| title | The practice of empowerment making the most of human competence |
| title_auth | The practice of empowerment making the most of human competence |
| title_exact_search | The practice of empowerment making the most of human competence |
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| title_full_unstemmed | The practice of empowerment making the most of human competence by D. C. Kinlaw |
| title_short | The practice of empowerment |
| title_sort | the practice of empowerment making the most of human competence |
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