Understanding services management: integrating marketing, organisational behaviour, operations and human resource management
Gespeichert in:
| Format: | Buch |
|---|---|
| Sprache: | English |
| Veröffentlicht: |
Chichester [u.a.]
Wiley
1995
|
| Schlagworte: | |
| Beschreibung: | XXVI, 485 S. graph. Darst. |
| ISBN: | 0471960667 |
Internformat
MARC
| LEADER | 00000nam a2200000 c 4500 | ||
|---|---|---|---|
| 001 | BV010559143 | ||
| 003 | DE-604 | ||
| 005 | 00000000000000.0 | ||
| 007 | t | ||
| 008 | 960112s1995 xxkd||| |||| 00||| eng d | ||
| 020 | |a 0471960667 |9 0-471-96066-7 | ||
| 035 | |a (OCoLC)34285491 | ||
| 035 | |a (DE-599)BVBBV010559143 | ||
| 040 | |a DE-604 |b ger |e rakddb | ||
| 041 | 0 | |a eng | |
| 044 | |a xxk |c XA-GB | ||
| 049 | |a DE-703 |a DE-473 |a DE-521 |a DE-188 | ||
| 050 | 0 | |a HD9980.5.U53 1995 | |
| 082 | 0 | |a 658 20 | |
| 082 | 0 | |a 338.4068 | |
| 082 | 0 | |a 658 |2 20 | |
| 084 | |a QQ 250 |0 (DE-625)141969: |2 rvk | ||
| 084 | |a QR 560 |0 (DE-625)142061: |2 rvk | ||
| 245 | 1 | 0 | |a Understanding services management |b integrating marketing, organisational behaviour, operations and human resource management |c ed. by William J. Glynn ... |
| 264 | 1 | |a Chichester [u.a.] |b Wiley |c 1995 | |
| 300 | |a XXVI, 485 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 7 | |a Dienstensector |2 gtt | |
| 650 | 7 | |a Management |2 gtt | |
| 650 | 7 | |a Marketing |2 gtt | |
| 650 | 7 | |a Marketing |2 larpcal | |
| 650 | 7 | |a Service à la clientèle - Gestion |2 ram | |
| 650 | 7 | |a Service à la clientèle - Marketing |2 ram | |
| 650 | 7 | |a Services - Marketing |2 ram | |
| 650 | 4 | |a Service industries -- Management | |
| 650 | 4 | |a Customer services -- Management | |
| 650 | 4 | |a Service industries -- Marketing | |
| 650 | 4 | |a Customer services -- Marketing | |
| 650 | 0 | 7 | |a Management |0 (DE-588)4037278-9 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Dienstleistung |0 (DE-588)4012178-1 |2 gnd |9 rswk-swf |
| 655 | 7 | |0 (DE-588)4143413-4 |a Aufsatzsammlung |2 gnd-content | |
| 689 | 0 | 0 | |a Dienstleistung |0 (DE-588)4012178-1 |D s |
| 689 | 0 | 1 | |a Management |0 (DE-588)4037278-9 |D s |
| 689 | 0 | |5 DE-604 | |
| 700 | 1 | |a Glynn, William J. |e Sonstige |4 oth | |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-007039533 | ||
Datensatz im Suchindex
| _version_ | 1804125028901453824 |
|---|---|
| any_adam_object | |
| building | Verbundindex |
| bvnumber | BV010559143 |
| callnumber-first | H - Social Science |
| callnumber-label | HD9980 |
| callnumber-raw | HD9980.5.U53 1995 |
| callnumber-search | HD9980.5.U53 1995 |
| callnumber-sort | HD 49980.5 U53 41995 |
| callnumber-subject | HD - Industries, Land Use, Labor |
| classification_rvk | QQ 250 QR 560 |
| ctrlnum | (OCoLC)34285491 (DE-599)BVBBV010559143 |
| dewey-full | 65820 338.4068 658 |
| dewey-hundreds | 600 - Technology (Applied sciences) 300 - Social sciences |
| dewey-ones | 658 - General management 338 - Production |
| dewey-raw | 658 20 338.4068 658 |
| dewey-search | 658 20 338.4068 658 |
| dewey-sort | 3658 220 |
| dewey-tens | 650 - Management and auxiliary services 330 - Economics |
| discipline | Wirtschaftswissenschaften |
| format | Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01855nam a2200541 c 4500</leader><controlfield tag="001">BV010559143</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">00000000000000.0</controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">960112s1995 xxkd||| |||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0471960667</subfield><subfield code="9">0-471-96066-7</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)34285491</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV010559143</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rakddb</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="044" ind1=" " ind2=" "><subfield code="a">xxk</subfield><subfield code="c">XA-GB</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-703</subfield><subfield code="a">DE-473</subfield><subfield code="a">DE-521</subfield><subfield code="a">DE-188</subfield></datafield><datafield tag="050" ind1=" " ind2="0"><subfield code="a">HD9980.5.U53 1995</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658 20</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">338.4068</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658</subfield><subfield code="2">20</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QQ 250</subfield><subfield code="0">(DE-625)141969:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QR 560</subfield><subfield code="0">(DE-625)142061:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Understanding services management</subfield><subfield code="b">integrating marketing, organisational behaviour, operations and human resource management</subfield><subfield code="c">ed. by William J. Glynn ...</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Chichester [u.a.]</subfield><subfield code="b">Wiley</subfield><subfield code="c">1995</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">XXVI, 485 S.</subfield><subfield code="b">graph. Darst.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Dienstensector</subfield><subfield code="2">gtt</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Management</subfield><subfield code="2">gtt</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Marketing</subfield><subfield code="2">gtt</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Marketing</subfield><subfield code="2">larpcal</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Service à la clientèle - Gestion</subfield><subfield code="2">ram</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Service à la clientèle - Marketing</subfield><subfield code="2">ram</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Services - Marketing</subfield><subfield code="2">ram</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Service industries -- Management</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Customer services -- Management</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Service industries -- Marketing</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Customer services -- Marketing</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Management</subfield><subfield code="0">(DE-588)4037278-9</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Dienstleistung</subfield><subfield code="0">(DE-588)4012178-1</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="655" ind1=" " ind2="7"><subfield code="0">(DE-588)4143413-4</subfield><subfield code="a">Aufsatzsammlung</subfield><subfield code="2">gnd-content</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Dienstleistung</subfield><subfield code="0">(DE-588)4012178-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Management</subfield><subfield code="0">(DE-588)4037278-9</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Glynn, William J.</subfield><subfield code="e">Sonstige</subfield><subfield code="4">oth</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-007039533</subfield></datafield></record></collection> |
| genre | (DE-588)4143413-4 Aufsatzsammlung gnd-content |
| genre_facet | Aufsatzsammlung |
| id | DE-604.BV010559143 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T17:55:03Z |
| institution | BVB |
| isbn | 0471960667 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-007039533 |
| oclc_num | 34285491 |
| open_access_boolean | |
| owner | DE-703 DE-473 DE-BY-UBG DE-521 DE-188 |
| owner_facet | DE-703 DE-473 DE-BY-UBG DE-521 DE-188 |
| physical | XXVI, 485 S. graph. Darst. |
| publishDate | 1995 |
| publishDateSearch | 1995 |
| publishDateSort | 1995 |
| publisher | Wiley |
| record_format | marc |
| spelling | Understanding services management integrating marketing, organisational behaviour, operations and human resource management ed. by William J. Glynn ... Chichester [u.a.] Wiley 1995 XXVI, 485 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Dienstensector gtt Management gtt Marketing gtt Marketing larpcal Service à la clientèle - Gestion ram Service à la clientèle - Marketing ram Services - Marketing ram Service industries -- Management Customer services -- Management Service industries -- Marketing Customer services -- Marketing Management (DE-588)4037278-9 gnd rswk-swf Dienstleistung (DE-588)4012178-1 gnd rswk-swf (DE-588)4143413-4 Aufsatzsammlung gnd-content Dienstleistung (DE-588)4012178-1 s Management (DE-588)4037278-9 s DE-604 Glynn, William J. Sonstige oth |
| spellingShingle | Understanding services management integrating marketing, organisational behaviour, operations and human resource management Dienstensector gtt Management gtt Marketing gtt Marketing larpcal Service à la clientèle - Gestion ram Service à la clientèle - Marketing ram Services - Marketing ram Service industries -- Management Customer services -- Management Service industries -- Marketing Customer services -- Marketing Management (DE-588)4037278-9 gnd Dienstleistung (DE-588)4012178-1 gnd |
| subject_GND | (DE-588)4037278-9 (DE-588)4012178-1 (DE-588)4143413-4 |
| title | Understanding services management integrating marketing, organisational behaviour, operations and human resource management |
| title_auth | Understanding services management integrating marketing, organisational behaviour, operations and human resource management |
| title_exact_search | Understanding services management integrating marketing, organisational behaviour, operations and human resource management |
| title_full | Understanding services management integrating marketing, organisational behaviour, operations and human resource management ed. by William J. Glynn ... |
| title_fullStr | Understanding services management integrating marketing, organisational behaviour, operations and human resource management ed. by William J. Glynn ... |
| title_full_unstemmed | Understanding services management integrating marketing, organisational behaviour, operations and human resource management ed. by William J. Glynn ... |
| title_short | Understanding services management |
| title_sort | understanding services management integrating marketing organisational behaviour operations and human resource management |
| title_sub | integrating marketing, organisational behaviour, operations and human resource management |
| topic | Dienstensector gtt Management gtt Marketing gtt Marketing larpcal Service à la clientèle - Gestion ram Service à la clientèle - Marketing ram Services - Marketing ram Service industries -- Management Customer services -- Management Service industries -- Marketing Customer services -- Marketing Management (DE-588)4037278-9 gnd Dienstleistung (DE-588)4012178-1 gnd |
| topic_facet | Dienstensector Management Marketing Service à la clientèle - Gestion Service à la clientèle - Marketing Services - Marketing Service industries -- Management Customer services -- Management Service industries -- Marketing Customer services -- Marketing Dienstleistung Aufsatzsammlung |
| work_keys_str_mv | AT glynnwilliamj understandingservicesmanagementintegratingmarketingorganisationalbehaviouroperationsandhumanresourcemanagement |