Going virtual: moving your organization into the 21st century
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Upper Saddle River, NJ
Prentice Hall
1995
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XV, 320 S. Ill. |
| ISBN: | 013185299X |
Staff View
MARC
| LEADER | 00000nam a2200000 c 4500 | ||
|---|---|---|---|
| 001 | BV010552752 | ||
| 003 | DE-604 | ||
| 005 | 20030711 | ||
| 007 | t | ||
| 008 | 960109s1995 a||| |||| 00||| eng d | ||
| 020 | |a 013185299X |9 0-13-185299-X | ||
| 035 | |a (OCoLC)449948670 | ||
| 035 | |a (DE-599)BVBBV010552752 | ||
| 040 | |a DE-604 |b ger |e rakddb | ||
| 041 | 0 | |a eng | |
| 049 | |a DE-473 |a DE-739 |a DE-N2 |a DE-91 |a DE-91G | ||
| 080 | |a 658 | ||
| 082 | 0 | |a 658.4 |2 20 | |
| 084 | |a QP 345 |0 (DE-625)141866: |2 rvk | ||
| 084 | |a ST 300 |0 (DE-625)143650: |2 rvk | ||
| 084 | |a WIR 550f |2 stub | ||
| 100 | 1 | |a Grenier, Raymond |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Going virtual |b moving your organization into the 21st century |c Raymond Grenier ; Georg Metes |
| 264 | 1 | |a Upper Saddle River, NJ |b Prentice Hall |c 1995 | |
| 300 | |a XV, 320 S. |b Ill. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 4 | |a Industrial management |x Simulation methods | |
| 650 | 4 | |a Organizational change |x Simulation methods | |
| 650 | 4 | |a Virtual reality in management | |
| 650 | 0 | 7 | |a Betriebliches Informationssystem |0 (DE-588)4069386-7 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Cyberspace |0 (DE-588)4266146-8 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a Cyberspace |0 (DE-588)4266146-8 |D s |
| 689 | 0 | 1 | |a Betriebliches Informationssystem |0 (DE-588)4069386-7 |D s |
| 689 | 0 | |5 DE-604 | |
| 700 | 1 | |a Metes, George |e Verfasser |4 aut | |
| 856 | 4 | 2 | |m HBZ Datenaustausch |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007034732&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-007034732 | ||
Record in the Search Index
| _version_ | 1804125021614899200 |
|---|---|
| adam_text | CONTENTS
Introduction vii
Acknowledgements xiii
Biographies xv
PART I: THE ARGUMENT FOR VIRTUAL OPERATIONS 1
1. The Virtual Situation 2
Understanding virtual in the organizational context. Virtual
business activities and virtual operations are examined, and bar¬
riers to the virtual transition identified.
2. Touring the Virtual Future 13
ZYX Inc., an imaginary organization, provides a futuristic exam¬
ple of the virtual potential, and a scenario for transitioning to
virtual operations.
3. The Ameritech Story 27
A window into a real world, high tech initiative in progress.
Illustrates goals, objectives techniques, and roles that character¬
ize virtual work.
iii
lv Contents
PART II: VIRTUAL OPERATIONS: COMPETENCIES
AND ROLES 45
4. The Virtual Ethos: Beliefs, Knowledge, Skills, Experience 47
Exploring the competencies and roles that drive virtual work. Beliefs,
knowledge, skills, and experience in content specialities, as well as in vir¬
tual work processes.
5. Executive and Stakeholder Management 67
Responsibilities of executives and stakeholders in leading the transition
to virtual operations. Visioning, building relationships within and out¬
side the organization, providing resources, and sponsoring virtual
reengineering initiatives.
6. Operational Leadership 80
The key rolein successful operations. Development of virtual leadership
competencies as an essential investment for transitioning organizations.
7. Virtual Knowledge Workers 87
How knowledge workers are trained and motivated to create value in vir¬
tual environments.
PART III: TECHNOLOGY AND VIRTUAL OPERATIONS 99
8. Attitudes Toward Virtual Technologies 101
The new attitudes and work behaviors that executives, stakeholders,
leaders, and knowledge workers must develop to encourage the use of
virtual technologies.
9. Virtual Technologies: Networks and Communications 112
The communications technologies and techniques that enable people to
work together electronically; groupware in the context of virtual work.
10. Virtual Technologies: Workflow, Modeling, Design,
Management 132
Technologies and processes for designing, modeling, and managing vir¬
tual operations.
Contents v
PART IV: TRANSITIONING TO VIRTUAL OPERATIONS 141
11. A Strategy for Transitioning to Virtual Operations 143
High level strategic planning, making the decision to go virtual, building
a core transition constituency, and engaging the organization. Building a
planning and designing ethos, establishing leadership, and preparing for
project start up.
12. Tactics: Launching the Prototype Project 160
Building a committed prototyping team, understanding management
specifications, envisioning future virtual processes, assessing current
capabilities, designing in the virtual spin, creating the financial model,
presenting the proposal, conducting and evaluating the prototype project.
13: Barriers and New Realities 169
A look at the major roadblocks to virtual operations; understanding the
new dimensions of relationship building in the virtual environment: vir¬
tual alliances, partnerships, and joint ventures.
14. Getting Started: Assessing Current
Organizational Capabilities 183
Determining current virtual capabilities and identifying barriers that
may be encountered in the transition to virtual operations.
PART V: DESIGNING VIRTUAL OPERATIONS: KEY PROCESSES 197
15. Virtual Work Tasks 200
Process reengineering for the virtual environment. Conceptual basis for
virtual task design.
16. Virtual Teaming 216
Opportunities and techniques for applying the virtual spin that trans¬
forms traditional teams into high performance virtual teams.
17. Virtual Communications 228
Continuous communication as a device to streamline work processes, main¬
tain effective management control, build teams, and support learning.
vi Contents
18. Virtual Learning 243
The need for continuous learning and the potential of new processes and
technologies to provide just in time, virtual learning.
PART VI: DESIGNING VIRTUAL OPERATIONS: GUIDELINES 269
19. Designing Virtual Work Tasks 271
Guidelines for reengineering work tasks for the virtual environment.
20. Designing Virtual Teaming 278
Guidelines for designing virtual teaming. Assessing competency and skill
requirements, the current teaming environment, and existing teaming
barriers.
21. Designing Virtual Communications 289
Assessing personal and team communications skills, designing commu¬
nication links, and managing communications change.
22. Designing Virtual Learning 298
Assessing the organization s readiness to engage in virtual learning.
Evaluating competencies, determining learning gaps, and designing the
appropriate virtual learning systems.
Epilogue: Virtual Realities 304
Advice specifically aimed at executives, stakeholders, leaders, and
knowledge workers who are midstream in the virtual transition and
need capabilities today!
Bibliography 313
Index 317
|
| any_adam_object | 1 |
| author | Grenier, Raymond Metes, George |
| author_facet | Grenier, Raymond Metes, George |
| author_role | aut aut |
| author_sort | Grenier, Raymond |
| author_variant | r g rg g m gm |
| building | Verbundindex |
| bvnumber | BV010552752 |
| classification_rvk | QP 345 ST 300 |
| classification_tum | WIR 550f |
| ctrlnum | (OCoLC)449948670 (DE-599)BVBBV010552752 |
| dewey-full | 658.4 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4 |
| dewey-search | 658.4 |
| dewey-sort | 3658.4 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Informatik Wirtschaftswissenschaften |
| format | Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01690nam a2200433 c 4500</leader><controlfield tag="001">BV010552752</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20030711 </controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">960109s1995 a||| |||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">013185299X</subfield><subfield code="9">0-13-185299-X</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)449948670</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV010552752</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rakddb</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-473</subfield><subfield code="a">DE-739</subfield><subfield code="a">DE-N2</subfield><subfield code="a">DE-91</subfield><subfield code="a">DE-91G</subfield></datafield><datafield tag="080" ind1=" " ind2=" "><subfield code="a">658</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.4</subfield><subfield code="2">20</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 345</subfield><subfield code="0">(DE-625)141866:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">ST 300</subfield><subfield code="0">(DE-625)143650:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">WIR 550f</subfield><subfield code="2">stub</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Grenier, Raymond</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Going virtual</subfield><subfield code="b">moving your organization into the 21st century</subfield><subfield code="c">Raymond Grenier ; Georg Metes</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Upper Saddle River, NJ</subfield><subfield code="b">Prentice Hall</subfield><subfield code="c">1995</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">XV, 320 S.</subfield><subfield code="b">Ill.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Industrial management</subfield><subfield code="x">Simulation methods</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Organizational change</subfield><subfield code="x">Simulation methods</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Virtual reality in management</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Betriebliches Informationssystem</subfield><subfield code="0">(DE-588)4069386-7</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Cyberspace</subfield><subfield code="0">(DE-588)4266146-8</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Cyberspace</subfield><subfield code="0">(DE-588)4266146-8</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Betriebliches Informationssystem</subfield><subfield code="0">(DE-588)4069386-7</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Metes, George</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">HBZ Datenaustausch</subfield><subfield code="q">application/pdf</subfield><subfield code="u">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007034732&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</subfield><subfield code="3">Inhaltsverzeichnis</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-007034732</subfield></datafield></record></collection> |
| id | DE-604.BV010552752 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T17:54:56Z |
| institution | BVB |
| isbn | 013185299X |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-007034732 |
| oclc_num | 449948670 |
| open_access_boolean | |
| owner | DE-473 DE-BY-UBG DE-739 DE-N2 DE-91 DE-BY-TUM DE-91G DE-BY-TUM |
| owner_facet | DE-473 DE-BY-UBG DE-739 DE-N2 DE-91 DE-BY-TUM DE-91G DE-BY-TUM |
| physical | XV, 320 S. Ill. |
| publishDate | 1995 |
| publishDateSearch | 1995 |
| publishDateSort | 1995 |
| publisher | Prentice Hall |
| record_format | marc |
| spelling | Grenier, Raymond Verfasser aut Going virtual moving your organization into the 21st century Raymond Grenier ; Georg Metes Upper Saddle River, NJ Prentice Hall 1995 XV, 320 S. Ill. txt rdacontent n rdamedia nc rdacarrier Industrial management Simulation methods Organizational change Simulation methods Virtual reality in management Betriebliches Informationssystem (DE-588)4069386-7 gnd rswk-swf Cyberspace (DE-588)4266146-8 gnd rswk-swf Cyberspace (DE-588)4266146-8 s Betriebliches Informationssystem (DE-588)4069386-7 s DE-604 Metes, George Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007034732&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Grenier, Raymond Metes, George Going virtual moving your organization into the 21st century Industrial management Simulation methods Organizational change Simulation methods Virtual reality in management Betriebliches Informationssystem (DE-588)4069386-7 gnd Cyberspace (DE-588)4266146-8 gnd |
| subject_GND | (DE-588)4069386-7 (DE-588)4266146-8 |
| title | Going virtual moving your organization into the 21st century |
| title_auth | Going virtual moving your organization into the 21st century |
| title_exact_search | Going virtual moving your organization into the 21st century |
| title_full | Going virtual moving your organization into the 21st century Raymond Grenier ; Georg Metes |
| title_fullStr | Going virtual moving your organization into the 21st century Raymond Grenier ; Georg Metes |
| title_full_unstemmed | Going virtual moving your organization into the 21st century Raymond Grenier ; Georg Metes |
| title_short | Going virtual |
| title_sort | going virtual moving your organization into the 21st century |
| title_sub | moving your organization into the 21st century |
| topic | Industrial management Simulation methods Organizational change Simulation methods Virtual reality in management Betriebliches Informationssystem (DE-588)4069386-7 gnd Cyberspace (DE-588)4266146-8 gnd |
| topic_facet | Industrial management Simulation methods Organizational change Simulation methods Virtual reality in management Betriebliches Informationssystem Cyberspace |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007034732&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT grenierraymond goingvirtualmovingyourorganizationintothe21stcentury AT metesgeorge goingvirtualmovingyourorganizationintothe21stcentury |