Beschwerdemanagement: Fehler vermeiden - Leistung verbessern - Kunden binden
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | German |
| Published: |
München [u.a.]
Hanser
1996
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | 375 S. Ill., graph. Darst. |
| ISBN: | 3446182195 |
Staff View
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Record in the Search Index
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| author | Stauss, Bernd 1947- Seidel, Wolfgang 1964- |
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| discipline | Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV010532808 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T17:54:37Z |
| institution | BVB |
| isbn | 3446182195 |
| language | German |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-007021292 |
| oclc_num | 845075410 |
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| physical | 375 S. Ill., graph. Darst. |
| publishDate | 1996 |
| publishDateSearch | 1996 |
| publishDateSort | 1996 |
| publisher | Hanser |
| record_format | marc |
| spelling | Stauss, Bernd 1947- Verfasser (DE-588)109330889 aut Beschwerdemanagement Fehler vermeiden - Leistung verbessern - Kunden binden Bernd Stauss und Wolfgang Seidel München [u.a.] Hanser 1996 375 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Beziehungsmanagement (DE-588)4326109-7 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Servicepolitik (DE-588)4234502-9 gnd rswk-swf Reklamation (DE-588)4834499-0 gnd rswk-swf Reklamation (DE-588)4834499-0 s Servicepolitik (DE-588)4234502-9 s DE-604 Kundenmanagement (DE-588)4236865-0 s Beziehungsmanagement (DE-588)4326109-7 s Seidel, Wolfgang 1964- Verfasser (DE-588)1287279627 aut DNB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007021292&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Stauss, Bernd 1947- Seidel, Wolfgang 1964- Beschwerdemanagement Fehler vermeiden - Leistung verbessern - Kunden binden Beziehungsmanagement (DE-588)4326109-7 gnd Kundenmanagement (DE-588)4236865-0 gnd Servicepolitik (DE-588)4234502-9 gnd Reklamation (DE-588)4834499-0 gnd |
| subject_GND | (DE-588)4326109-7 (DE-588)4236865-0 (DE-588)4234502-9 (DE-588)4834499-0 |
| title | Beschwerdemanagement Fehler vermeiden - Leistung verbessern - Kunden binden |
| title_auth | Beschwerdemanagement Fehler vermeiden - Leistung verbessern - Kunden binden |
| title_exact_search | Beschwerdemanagement Fehler vermeiden - Leistung verbessern - Kunden binden |
| title_full | Beschwerdemanagement Fehler vermeiden - Leistung verbessern - Kunden binden Bernd Stauss und Wolfgang Seidel |
| title_fullStr | Beschwerdemanagement Fehler vermeiden - Leistung verbessern - Kunden binden Bernd Stauss und Wolfgang Seidel |
| title_full_unstemmed | Beschwerdemanagement Fehler vermeiden - Leistung verbessern - Kunden binden Bernd Stauss und Wolfgang Seidel |
| title_short | Beschwerdemanagement |
| title_sort | beschwerdemanagement fehler vermeiden leistung verbessern kunden binden |
| title_sub | Fehler vermeiden - Leistung verbessern - Kunden binden |
| topic | Beziehungsmanagement (DE-588)4326109-7 gnd Kundenmanagement (DE-588)4236865-0 gnd Servicepolitik (DE-588)4234502-9 gnd Reklamation (DE-588)4834499-0 gnd |
| topic_facet | Beziehungsmanagement Kundenmanagement Servicepolitik Reklamation |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007021292&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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